Zazzle has a rating of 4.5 stars from 11,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
My order was handled quickly, shipped on time and the product itself is really nice. Thank you!
The process was easy, the cards were as displayed online, and delivery was prompt.
The product I ordered were not the size I was looking for.
Quality was great and sizing was accurate. Very happy with purchase
The gift tag is perfect for the occasion of Housekeeping Week.
It was easy to customize my product with the text I wanted, and when it arrived it was perfect!
Fast and easy process for me to design, order and ship
Smooth, easy, and beautiful design. Delivery was fast and packaged well.
Great job and very efficient. Easy access and lots of choices
Made choosing my invitations easy, great quality and fast easy shipping
Excellent stickers. Excellent colors! Exactly what I wanted. Received on time.
The site is easy to use and the products are wonderful!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Patricia,
I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare