Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Easy to design own ID card. HOWEVER, The quality should be better. I don't mind to pay little EXTRA to get better quality.
I was looking for a telegram style save to date to fit with our ghost town themed wedding. I found a great design on Zazzle, easily personalized it with our information and received the postcards a week ahead of the expected delivery date.
Simple design method and very clear pricing process.
I was looking for something pretty and modern for my daughter's high school graduation, and came across the Bright Floral Designs. The combination of beautiful cursive letters along with printing style letters make the invitation look stylish and sophisticated. The shipping and delivery was fast and the overall price of the invitations was reasonable. Most of all they look beautiful and professional. My daughter loved them as well because they look appropriate for her age group.
Our cards turned out so good! They're so pretty and the card stock is thicker than I thought it would be (which is a great thing). Thank you so much!
I loved my card but was a bit flabbergasted at shipping costs. I supposed there is a reason for those costs but in this day of free shipping from Amazon, paying three times the cost of the item is a bit much.
Lovely invitations and speedy delivery! Thanks you ao much!
Will definitely order again! Ordering was easy and simple and shipping was fast
My experience was amazing with Zazzle. Third/ fourth time using them for events!
Loved Berry Pie. The options were great and the customer service was excellent as well
Very pleased with my order.
Will definitely be ordering in the future
I was extremely impressed with both the quality of the product and the speed of delivery.
I was pleased to find a greeting card in the Thai language so I could send it to my Thai Sis.-in-law. I was happy it was delivered as quickly as it was!
Ordering was easy and delivery was fast. Great product!
Loved the simple design of these Celebration of Life invites for my Mom's very special day. I received them in only a few days.
Omg! They are sooo beautiful in person! I am the Maid of Honor for my friend's wedding and decided to do a Parisian theme. Came across these save the dates and they were a hit. I turned them into magnet keepsakes and EVERYONE can't stop talking about them! 10/10 Definitely Reccomend;-)
Love the invites. They came exactly on the date promised and we're very high quality in thickness of paper and printing.
Easily editable, came beautifully, and arrived early
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.