Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Quick processing time, easy to work with, and the badges came out beautifully
I bought 75 save the dates and invitations and like 10 I can't use because they didn't arrive in good condition
Prompt Delivery of the cutest cards available for any occasion.
Love that I could personalize the invitation to honor two lives, and add several pictures of each of them.
Fast shipping and great products. Will order again.
Easy to use. Quick. Just had to pay $$$ to get them delivered on time... poor planning on our part!
It was easy to place an order. Website was good. For example, it showed the mug I was buying from multiple angles. Products arrived in a reasonable amount of time. All is well.
Elegant-looking labels, perfect for my husband's 50th birthday.
Service is fast. Got my order in 3 days.
Don't send a receipt with my card. The card and design are beautiful and great— came as expected! Okay
Easy to find a layout and edit! The invitations were shipped within 2 days with expedited shipping. They're beautiful.
The card itself was very pretty. But the font inside was at least 36pt and was way too large and gawdy looking in comparison to the size of the card. No attention to text formatting detail was given.
They came out absolutely beautiful! Great quality paper! It was hefty. Loved it!
Easy ordering and quality is great. Just be sure to carefully proof read.
N/A I have no useful information for this review.
I ordered and received the invitations.
It was an absolute blast creating this card. Just remember folks…. The invites don't matter. Don't spend all your time and effort for just ONE DAY! Focus your time and effort on the marriage. Not the wedding.
Invites were better than pictured. I was happy with quality.
It was great to find college announcements for the university my son attends. They turned out great and I received the announcements earlier than expected.
My invitations came in quickly and looked great and high quality!
Came quick, was just as described, beautiful booklet and very happy with my purchase
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.