Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Great quality and fast shipping! 10/10 would recommend
Everything went very well and I'm very pleased. You have a large variety of religious cards and I hope to use this site again. Thank you
I was very pleased with the card itself and especially the timing of its arrival. Thank you sooo much!
They were beautiful and the quick turnaround was awesome
Fast and accurate, everything turned out the way i asked
This took awhile to put together because I didn't know how to fix mistakes, so I would have to start all over. But it was worth it!
Ordered for first time and am pleased with the product quality, service and fast delivery!
Good on time delivery and quality of paper, would recommend
Received what i ordered ahead of time. This was great because I got the poster for several to sign on the back to encourage a terminal cancer patient who is a good friend
I was disapointed in 2 of the cards. I just wanted to order grandson's 1st birthday. 2 of the cards had names on them. I didn't know I was supposed to change the names.
Super easy and fast shipping we definitely recommend
Very satisfied. Appreciated site to keep me updated and made sure everything was delivered in a timely fashion. Finally checked to make sure it had been delivered.
Perfect! Thank you! They look beautiful! The quality is great!
I order a card and a coffee mug for my wife for Mother's Day, she loved them both. They're fantastic.
Quick & wonderful results! Quality is great & I will be ordering for other events in the future. Thank you.
The issue was more with shipping, it said it was going to arrive the day after Mother's Day. So I had to quickly but another card for my aunt at Walgreens with the package I planned. When it did arrive I already sent my gift with the new card.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Rebecca,
We are very sorry to hear this has happened! We can be reached at social@zazzle.com where we would love to make this right!
Thank you,
Ryan