Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Fast delivery, very nice quality and beautiful design
The invitations were delivered in a timely manner and exceeded my expectations!
We ordered invitations in order to let family and friends know about a memorial mass for my dad. We were very happy with how easy it was to adapt an invitation to our needs, and for the quickness of the order arrival.
Nicely done in a timely manner. Shipping was a bit pricey.
The picture cards I received will be useful. I spent mow money on shipping, then the cards, but the order did come Quickly as promised
The cards came out better than expected. I have to order a couple more. I also received them quickly. I'm satisfied
The invitations were ok, but we paid extra for enhanced color. Invitations looked faded! Didn't look much like the original picture that will be at our son's Celebration of Life. Would not recommend to a friend or relative.
Card looked just as it did online, thank you! Recipient loved it as well.
Wow! Just wow! I loved the labels I recieved. Such great quality, they covered the wine label nearly perfect. I didnt realize when ordering each custom label, Id get about 6 of them each. I would definitely order again, Im very happy I went through this website. Thank you
Great service and delivered by promised date when order was placed. The invitations are just as expected and the person loves them.
They turned out exactly as it was shown in the picture and I received them pretty fast
I got my order quickly and it is in great condition! I would definitely order again!
Looks great I will order again form here
It was simple to order
We ordered the "brunch & bubbly" shower invitations and they are beautiful! AND they came 3 days early so we were able to get them in the mail even sooner! Thank you for a fantastic job!
Invitations were received very quickly and accurately. They were exactly what I was expecting.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.