From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Excellent above and beyond expectations! Arrived early and they are lovely!
I loved the look of these cards online, but now that I have them in person they look and feel cheap. The print is not all the way to the edge leaving a white edge on one side. The envelopes are terribly thin and can be read through. For the price I am not pleased with the quality.
It was very easy to customize, order, and receive our signature drinks sign. It was beautiful and made it convenient for guests to order at the bar.
Got my invites delivered 6 days earlier than expected (woohoo!) and they look exactly how it appeared online. I didn't pay for any upgrades of paper or print quality and am perfectly happy with the thickness of the paper and the print quality.
I love my invitations. They were received on time.
Thank you! Great experience. Fast and accurate! It's also fun to shop for other items that might fit with our "theme."
Came as described. Good quality and came faster than expected!
My order was sent early. Product was perfect. I tried another company prior to this order and they couldn't get it right. Thanks Zazzle
Personalizing the invites was so user friendly and made our wedding invitations 100% us. Would definitely recommend zazzle to anyone who needs custom printing! Great quality paper and envelopes, absolutely wonderful service! Very quick shipping, faster than anticipated.
System was easy to use with many options of cards. Created my own, was happy with cards. Thank you! Delivery was fast enough even though I didn't choose expedited.
First purchase on Zazzle and I was impressed with how these turned out. Beautifully done and I've gotten several compliments on them. So happy they were in our school colors! THANK YOU!
Quality was superb and delivery was quicker than expected.
Came early, look great! Will definitely keep Zazzle in mind for next time!
Excellent! I always use zazzle and have always been happy with all my order's
The rehearsal dinner invitations turned out wonderful! They are of excellent quality! They even arrived several days early!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Haley,
We are very sorry to hear you were unhappy with your cards, we do of course want you to love your purchase! We can be reached at social@zazzle.com where we would love to provide further assistance!
Thank you,
Ryan