From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Ordered 100 graduation invitations and over half of them aren't usable due to the top or bottom being misaligned and information being cut off. Inexcusable for the cost of them.
Everything was great! I am super Happy with my order!
Needed a last minute birthday card, came out great and super fast!
My wedding invitations came earlier than expected. I'm so happy with the quality and design.
Invitations turned out perfect & got them quickly!
I bought dinosaur invitations for my daughters 3rd birthday, we are doing a Three-Rex theme, these came in so adorable! I am really pleased with the quality and I can't wait to send them out.
Fast shipping. Product just as described. Arrived on time as quoted.
The invitations were delivered faster then was estimated. So happy with quality and pricing
Thank you for everything you did for us. it was very good experience with this company. Great product and wonderful customer service
Will use this website again in future
Received as ordered. Smooth process. I would recommend this vendor.
I always order from Zazzle I love everything I've ever gotten from birthday banners to invitations to blankets the quality is fantastic well worth every penny! It's my go to store when I want to customize with personal photos its great!
It was easy to choose the cards that I wanted. The delivery was great and the cards were exactly what I expected.
Excellent quality and exactly what I wanted! No need to go anywhere else. Also appreciated the fast shipping!
My name tag I ordered is not glittery and shiny like the advertised one showed, it's just a bland very dull print and their is no shine or glitter at all. It's awful. Highly disappointed.
Hi Jessica,
We are sorry to hear you were unhappy with the tags received. As stated in the product description, no real glitter is used in printing and all effects are simulated, we are sorry if you were not aware of this. We can be reached directly at social@zazzle.com where we would be happy to provide further assistance!
Thank you,
Ryan
The order came very quickly and I was impressed by the high quality of the paper. Will definitely order from Zazzle in the future.
I paid to have my invitations delivered on the 6 of June and after tracking my package and raising cane they agreed to deliver it on the 9th of June. I would like to have my extra charges for the early delivery reimbursed. Thank You Arthur J. Langton
The invitations came faster than it said, and they came out great. My daughter loves them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nicole,
We are very sorry to hear of the issues with your invitations, we want to be of help here! We can be reached at social@zazzle.com where we would be happy to provide further assistance!
Thank you,
Ryan