Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I absolutely LOVE these invites. The shipping was very fast even thou I paid to expedite it. I am very satisfied with Zazzle and I would recommend the site to others.
I love them thank you, they were also here I no time at all
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Perfect, thank you! The welcome party invitations look great and are exactly what I wanted
Always find exactly what we're looking for, app is easy to use to edit the invitations. Love this service!
Fast on delivery and cards look great! I had my parent's picture added to it and it turned so clear and perfect! I will be using them again for their 70th birthday card shower! I am super happy with my purchase!
I love the topper very creative my son is going to love it I just wish the quality of the pictures were more clear like a glossy photo and not a paper print photo. But overall I love it
Very satisfied with my invitations and the turnaround time, including delivery. I will definitely order again!
Ordering my invitations were quick and easy. The end result was just as beautiful as the pictures.
Exactly how I designed it. Fast delivery. All good!
My card was exactly what I expected delivery was quick the whole experience was perfect and I would order again thank you
I ordered these invitations for my husbands 50th birthday party and I'm very pleased with how they turned out!
Ordered a banner for my niece's graduation and it turned out beautiful! Colors are vibrant and the words are very clear!
My order arrived timely and complete. Good quality and looked great.
These turned out beautifully! Colors are vibrant and card stock was great quality.
I ordered save the dates, they arrived promptly and are absolutely beautiful
Zazzle never disappoints. The invitations are beautiful!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.