Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
My daughter's first birthday invites are perfect! I'm so happy I ordered through Zazzle!
Everything was great! The invitation is perfect and absolutely adorable. Arrived quickly!
Love the invites. Sale was great A shipping is too costly!
Easy to use website for on-line shopping. Speedy delivery.
I happened across zazzle when I was looking for inspiration on Pinterest for my daughter's birthday invitations. I thought the watermelon design was super cute and that I could personalize it to my liking. The shipping was quick and I liked that they were having a percentage off at the time of purchase. I would definitely use zazzle again.
I needed 102 invitations. You guys really should have an option for 110 or at least 125. Because 100 quantity to 150 is a large jump and a huge money difference. I ended up putting in two separate orders to save myself $60.
Arrived quickly, great quality company followed up.
I ordered custom thank you cards. The quality of stock, print and graphics were excellent. Delivery time was extremely prompt. I'm exceptionally satisfied.
Beautiful invitations and thank you cards! I can't wait to use them at our upcoming shower.
The quality of the paper stock and the envelopes were beyond my expectations. They were beautiful and I was delighted to use them to announce that "I've moved!"
Excellent service and product. Came in a timely manner. Earlier than expected. Great quality. Super easy to do online
Omggg I love my Baby shower invitation cards!
They came out so beautiful, such good quality and came right on time so I can pass them to my family and friends who don't have social media haha.
Thank you so much!
Invitations exactly as I ordered
Them prompt shipping definitely recommend
Perfect banner for our upcoming family reunion. Good quality, fast delivery, very happy with the product and the service. Thank you Zazzle
All things I have order on this page was so good, everything just as they described
The cards I ordered were wonderful and great quality.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.