Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
The cards I ordered arrived just as I designed and look great. And they arrived much faster than expected.
Happy that my order can a week before ETA. Very happy.
That particular invitation caught my attention! It was everything I wanted from the colors to the decoration.
Easy, simple, and earlier than expected. The topper turned out beautifully!
The invitations look great! I am very excited to be sending these to my guests.
Overall the invite looked great. Maybe I missed this because I don't remember a proof but the title: Pool Party Casa Leon was cut off.
I like the items I bought. The reason I wanted to purchase is because I saw a discount they were showing on the item but when I clicked on promotional code, it said I couldn't use. It was a bit frustrating but my papers are very nice.
The product was as expected. I would definitely order again.
I did not experience any issues with my order, so that was very nice.
Great! Engagement party invitations came out great and really good quality
Arrived within a week. The invitations were absolutely beautiful.
Love the cards for my girls. Great quality.
Would recommend to anyone.
Love the custom photo drink coozies. They are perfect for the gift I'm giving. Great service and arrived right on time!
I ordered photo graduation invitations on Tuesday and they arrived on Thursday! Super fast shipping and high quality invitations, worth every penny! I prefer Zazzle over Shutterfly, just my personal opinion.
Easy to order. They arrived quickly and are very nice quality!
Fast shipping, happy with purchase. Good quality. Dependable
Fast shipping, happy with purchase. Good quality. Dependable
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.