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Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

This company responds to reviews on average within 4 days
+337
How would you rate Zazzle?
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Illinois
1 review
0 helpful votes
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Disappointed
June 3, 2022

The cards were rubber banded together and it left the cards dented where the band was. I paid $53 for dented sometimes torn cards!

Date of experience: May 4, 2022
Illinois
1 review
0 helpful votes
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Great quality
July 3, 2022

These are great quality. My only complaint is the amount charged for shipping. For as much as these cost the shipping should be free.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Father's Day gift
June 24, 2022

It came in and was so gorgeous, it took about a week to ship and then a week to arrive so order about 2 weeks before any event or occasion

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Great quality
September 23, 2022

The products I received were so cute... I wish the pictures were just a little clearer on the pillows but overall they were perfect.

Date of experience: September 23, 2022
Nevada
1 review
0 helpful votes
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I bought a black hammer and sickle T-shirt from Zazzle, and when I took it out of the plastic wrapper and showed my wife, she immediatley said "this is really cheap cotton, you can tell when you touch it." She hnded it to me, and i immediately started to feel an itching and then burining sensation on my hands that went up both arms to my forearms. The problem was not the cotton, it was something on the cotton. I was going to send it back for a refund, but every time I touched the plastic bag with the shirt in the bag, my hands and arms began to itch terribly. Then my face started to itch. I put the plastic wrapper and T-shirt in a paper bag and threw them in the trash to avoid any more exposure to the toxic chemcial(s) on the bag. I am a lawyer, and I was initially thinking about sending the shirt to the local University chemistry department for testing, but I litterally could not touch tthe shirt again. I emailed Zazzle and said that the shirt was available in my trash dumpster if Zazzle was interested in arranging to have the shirt picked up and tested. I received a reply email that I can get a card to buy another Zazzle product without returning the item. I love soft cotton, but don't know that I would trust another purchase from this company.

Date of experience: June 25, 2017
Zazzle S. Zazzle Rep
over a year old

Hello Robert,

I truly apologize for the overall experience you encountered and unsatisfactory product you received. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

Illinois
1 review
0 helpful votes
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Great :)
August 2, 2023

I was a little worried at first but it was super easy to customize my product and i received it quick! I loved it!

Date of experience: August 2, 2023
Louisiana
1 review
0 helpful votes
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Great experience!
January 30, 2024

Love the digital download option, especially the option to edit the invitation after the order was placed.

Date of experience: January 30, 2024
Alabama
1 review
0 helpful votes
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Card
April 28, 2022

My card is beautiful! I just wish I had removed the logo on the back. Thought I had marked that space, but I guess I didn't!

Date of experience: April 28, 2022
New York
1 review
0 helpful votes
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Wedding invites
April 13, 2023

The process was so easy and they shipped so quickly! I ended up having to order more invites and detail cards and the re-order process was so simple

Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
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Great & Quick Service!
August 17, 2022

I loved my tags when I received them! I had to put a big rush on them when I ordered them and they even arrived a bit than expected.

Date of experience: August 17, 2022
California
1 review
0 helpful votes
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My wedding invitations
July 22, 2022

I love love my sage the dates! I wish I had gotten a sturdier paper, but that's my fault lol. They are so cute and so clear!

Date of experience: July 22, 2022
New York
1 review
0 helpful votes
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Nice Cards But…..
August 2, 2022

Not as bright as it showed it was going to be and not enough envelopes. We had to go out and purchase envelopes. That disappointed us.

Date of experience: July 3, 2022
Nebraska
3 reviews
1 helpful vote
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My experience with Zazzle was quite pleasant. My order arrived promptly and in order
I will be order from Zazzle again.

Date of experience: September 16, 2012
Nevada
1 review
1 helpful vote
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Kathy was Great!
June 26, 2018

She was able to resolve my issue in a very courteous manner. She was patient and very understanding.

Date of experience: June 26, 2018
Michigan
1 review
0 helpful votes
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Excellent
June 24, 2022

The wedding invitations that we received is exactly what we ordered. They're beautiful. The paper quality is great.

Date of experience: June 24, 2022
California
1 review
1 helpful vote
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Quick service and easy to use website to design my business cards. I really liked how easy it was to use.

Date of experience: February 13, 2012
Illinois
1 review
1 helpful vote
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I love the mug!
February 21, 2012

I love the mug! It came out exactly the way I wanted it and was delivered fast and in perfect condition.

Date of experience: February 21, 2012
Kentucky
1 review
0 helpful votes
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Recent order
July 26, 2022

The order was fine and the items came in very quickly and the items that came in were what I ordered. So overall it was nice to order from Zazzle.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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As Promised!
July 31, 2022

Third or fourth order, and while they were small, they all were satisfactory and delivered quickly.

Thank you.

Date of experience: July 31, 2022
Indiana
1 review
0 helpful votes
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Great product, early arrival!
June 19, 2022

The product came looking even better than I expected, and it came even before the anticipated arrival date.

Date of experience: June 19, 2022