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Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

This company responds to reviews on average within 4 days
+337
How would you rate Zazzle?
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Texas
1 review
0 helpful votes
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😁 very excited when it arrived early
July 20, 2024

Placed my order and by the time I realized it, I already had it home.

Date of experience: July 10, 2024
Arizona
1 review
0 helpful votes
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Great service, easy website, fast delivery!
July 19, 2024

I appreciated how easy the website was to use, and was so glad to get them quickly!

Date of experience: July 9, 2024
Washington
1 review
0 helpful votes
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Great!
July 20, 2024

Came exactly as I designed on the website. And came earlier than the date given!

Date of experience: July 10, 2024
Wisconsin
1 review
0 helpful votes
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Hole in one!
June 6, 2023

Super easy and quick delivery! Plus the invite is very cute, I have already gotten compliments through the RSVPs!

Date of experience: June 6, 2023
Maryland
1 review
0 helpful votes
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The Best
October 18, 2023

Great from start to finish. Quickly edited my existing business card. Submitted my order, quick fullment and delivery. Easy Peezee

Date of experience: October 18, 2023
Texas
1 review
0 helpful votes
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Great
March 10, 2024

Great service and quick! This was a wonderful experience. I've been seeing this company online and I am glad that I finally tried it.

Date of experience: March 10, 2024
New Jersey
1 review
2 helpful votes
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I ordered a printed baby item for a birthday gift for my grandson. There was a "Retailmenot.com" coupon on their website for $5 off a purchase of $25 or more and it had not yet expired so the date was good. Zazzle did not accept the code for the discount and processed my order (which was over $25) at full price. I sent them an email asking why they would not honor the code from Retailmenot.com. Which I copied and included in the email. They did not give me an explanation, rather just said "it was not good" but I could have $5 off my NEXT order. I told them that was unsatisfactory, and there would not be a "next" order. They should apply it to my current order and if there was a problem with the coupon website, they should take it up with THEM, not the customer. I went back to the website to look at the coupon again, and it was no longer there. I don't make a habit of doing more business with a company on the "next" order, when they don't properly take care of me on the first one.
THEN... the item I ordered arrived in prompt fashion, and was cute, but was too small. I need to exchange it for a larger size. They require a return "RMA" number in order to process a return. They have several ph numbers to call in order to get this number from their customer service dept. I called all 3 numbers and was on hold a minimum of 10 minutes with each number. I emailed a request for the RMA number 2 days ago via their "Help Desk" on their website and have not yet received a response. So I am stuck, until I hear back from them. I'm not holding my breath. This has been a big pain in the neck. The merchandise was great; the service was terrible. I won't be ordering from them again.

Date of experience: April 6, 2015
Zazzle S. Zazzle Rep
over a year old

Hi Terry. Unfortunately, this is not a valid order number. Also, unfortunately some people may put our promo codes on outside websites such as the one mentioned above, but we cannot validate any codes someone may put on another site. Our valid codes can always be found here: www.zazzle.com/coupons. Can you please send our CS Team a message here: http://zazl.it/d2E and they will be able to assist you. Thanks!

Georgia
1 review
0 helpful votes
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Great websity
April 5, 2024

I design and update my business cards on Zazzle when I need to. They do a great job of printing and it's easy to design the cards.

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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Wedding Reception Napkins
July 19, 2024

I love the napkins I ordered so pretty and received quickly!

Date of experience: July 9, 2024
Virginia
1 review
0 helpful votes
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Wonderful
April 27, 2024

Professional service and arrived on time, Would recommend to anyone looking for cards. Better than hallmark

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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Gold Damask labels
February 2, 2019

Very happy with the Quality Control department contacting me about a mistake I had made with my order.

Date of experience: February 2, 2019
Michigan
1 review
0 helpful votes
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Super cute, fast shipping
December 28, 2023

These came way quicker than i expected and look even better than they did online when i designed them. I will definitely be shopping again

Date of experience: December 28, 2023
Texas
1 review
0 helpful votes
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Fantastic Business Cards
July 20, 2024

Easy, fast, and wonderful design to order these cards. Will be ordering again.

Date of experience: July 10, 2024
Illinois
1 review
0 helpful votes
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Quick delivery!
July 20, 2024

Order came quickly and the T-shirt design was just what I wanted!

Date of experience: July 10, 2024
Oregon
1 review
0 helpful votes
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Quick and Beautiful
July 20, 2024

Invitations came quicker than expected and looked amazing!

Date of experience: July 10, 2024
Minnesota
1 review
0 helpful votes
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I received my order for wedding reception invitations and they turned out beautifully! Great quality too!
Thank you!

Date of experience: April 16, 2024
Indiana
1 review
0 helpful votes
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Perfect Wedding Invites
May 26, 2022

I was able to find a cute card and edit it and add text to my pleasing. It made getting all the information I wanted on there very easy!

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Order did not specify the customization had to be separate.

Date of experience: July 10, 2024
California
1 review
0 helpful votes
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Awesome product!
July 20, 2024

Arrived quickly and exactly as described! Beautiful product.

Date of experience: July 10, 2024
Oregon
1 review
0 helpful votes
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Fantastic products and service
July 20, 2024

Super easy to design, order and shipment is timely.
Thank you!

Date of experience: July 10, 2024