Zazzle has a rating of 4.5 stars from 11,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Placed my order and by the time I realized it, I already had it home.
I appreciated how easy the website was to use, and was so glad to get them quickly!
Came exactly as I designed on the website. And came earlier than the date given!
Super easy and quick delivery! Plus the invite is very cute, I have already gotten compliments through the RSVPs!
Great from start to finish. Quickly edited my existing business card. Submitted my order, quick fullment and delivery. Easy Peezee
Great service and quick! This was a wonderful experience. I've been seeing this company online and I am glad that I finally tried it.
I ordered a printed baby item for a birthday gift for my grandson. There was a "Retailmenot.com" coupon on their website for $5 off a purchase of $25 or more and it had not yet expired so the date was good. Zazzle did not accept the code for the discount and processed my order (which was over $25) at full price. I sent them an email asking why they would not honor the code from Retailmenot.com. Which I copied and included in the email. They did not give me an explanation, rather just said "it was not good" but I could have $5 off my NEXT order. I told them that was unsatisfactory, and there would not be a "next" order. They should apply it to my current order and if there was a problem with the coupon website, they should take it up with THEM, not the customer. I went back to the website to look at the coupon again, and it was no longer there. I don't make a habit of doing more business with a company on the "next" order, when they don't properly take care of me on the first one.
THEN... the item I ordered arrived in prompt fashion, and was cute, but was too small. I need to exchange it for a larger size. They require a return "RMA" number in order to process a return. They have several ph numbers to call in order to get this number from their customer service dept. I called all 3 numbers and was on hold a minimum of 10 minutes with each number. I emailed a request for the RMA number 2 days ago via their "Help Desk" on their website and have not yet received a response. So I am stuck, until I hear back from them. I'm not holding my breath. This has been a big pain in the neck. The merchandise was great; the service was terrible. I won't be ordering from them again.
I design and update my business cards on Zazzle when I need to. They do a great job of printing and it's easy to design the cards.
I love the napkins I ordered so pretty and received quickly!
Professional service and arrived on time, Would recommend to anyone looking for cards. Better than hallmark
Very happy with the Quality Control department contacting me about a mistake I had made with my order.
These came way quicker than i expected and look even better than they did online when i designed them. I will definitely be shopping again
Easy, fast, and wonderful design to order these cards. Will be ordering again.
Order came quickly and the T-shirt design was just what I wanted!
Invitations came quicker than expected and looked amazing!
I received my order for wedding reception invitations and they turned out beautifully! Great quality too!
Thank you!
I was able to find a cute card and edit it and add text to my pleasing. It made getting all the information I wanted on there very easy!
Arrived quickly and exactly as described! Beautiful product.
Super easy to design, order and shipment is timely.
Thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Terry. Unfortunately, this is not a valid order number. Also, unfortunately some people may put our promo codes on outside websites such as the one mentioned above, but we cannot validate any codes someone may put on another site. Our valid codes can always be found here: www.zazzle.com/coupons. Can you please send our CS Team a message here: http://zazl.it/d2E and they will be able to assist you. Thanks!