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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Other than the shipment being "lost" in the USPS tracking system, they were very helpful, and the order was processed in a very timely fashion.
They have a ton of great products and their customizing is top quality! My shipping was super quick and everything turned out perfect and for an excellent price! I will definitely be back to use Zazzle.com again!
Order was delivered promptly and correctly--that is vital when dealing with online shopping. Thank you and Happy New Year!
The site was easy to use and ordering from it was a breeze. When my order got lost in the mail, the customer service was excellent and I received my reprint just in time for Christmas! Will use this website again!
I was amazed how easy it was to create a card and how quickly I rec'd them in the mail. I found the website fun and fantastic. I will be using you again in the near future and will recommend you to others.
RL Anchorage Ak
I love the variety of Zazzle's products but it seemed to take a long time to get the products. Not sure why other than the products come from different suppliers. Some of the products took about 2.5 weeks to arrive.
Just wanted to say that I got these cherry shoesfor my best friend and she absolutely loved them. I did also 100 percent
I was stressed out trying to find a gift for a friend who likes funny things and another friend of mine told me about this site. I found the perfect present for my friend on here so now I am not stressed out. Thank you for having wonderful gifts.
A friend recommended this site to me. It was very easy to navigate around and find the product I wanted. Designing my own personalized product was so easy. I had a problem with the shipping, they only sent one product when I had ordered two and the one that was sent wasn't printed very well. Customer service was great, they reissued the order and priority sent me the two products. The quality was so much better, I was impressed with the way they handled the problem. I definitely recommend this site.
The products arrived on time and as described. The recipients were thrilled with these specialtiy items. And I got a great deal!
Item was just as described, delivery just as promised. Would definately order from again.
Pretty good selection, great prices (got everything half off with free ship). The order was filled fast and shipped as promised -- no mistakes. I did contact support because one shirt was shipped separately and I got worried... Support got back to me very quickly with answers and my extra shirt was actually safely on its way.
I ordered the personalized postage stamps of my daughter for our Christmas cards. They were so cute and received so many compliments. Thanks to zazzle for the awesome product.
The card was not just good of perfect, but ZUPER GREAT OUT OF THIS WORLD color, grapics I added from my computer came out perfect, it was like it was made already from a halmark store, you are a great place for cards and for now on, I am doing ALL my cards to my special love ones from here cause you can add whatever you love to your love ones, your THE BEST ZAZZLE!
Awful service. Placed an order on 04/12/11 and stll not received. There is no tracking order to find out where the package is even though delivery charges were extremely expensive. I've emailed their customer service days ago and no reply. Do not use them.
The cards I bought were beautiful and unique and I'm sure all of my friends thought so too.
It was very easy to find what I was looking for and even personalize it.
Once I received the product, it did not fit the iPod Touch that my husband owned. After contacting the support team, they understood and gave me a complete refund of my money. Since they were so easily accessible and helpful, I have definitely used Zazzle since then and will always go to them for my gift needs from now on.
One of the best website I have ever encountered and so good with the printing of all designs submitted, whatever the product. 100% delighted with both print and delivery of any item. THANK YOU ZAZZLE and MERRY CHRISTMAS + HAPPY NEW YEAR TO ALL OF YOU. Thank you also for all your hard work; more sales now website has been updated!
"This was the WORST service I have received in a very long time. I spent hours trying to make a photo to canvas print as a Christmas gift for a friend and even paid extra to guarantee that the order would arrive before Christmas. I was relieved once the order was processed and happy with the outcome. After more than a day I received an order cancellation email with no explanation. After sending two emails inquiring about the reasons for the cancellation with no response, I spent another couple of hours making another one with a different picture thinking that was the problem. Again, a day later and once I think the order has already shipped, I get an order cancellation email. I called and tried to talk to a rep, I was on hold for about a half hour before finally talking to someone who then told me he had no idea why my order was cancelled and suggested I email the customer service people, which I'd already done twice with no response! I will NEVER shop here again!"
My Zazzle orders are well-packed, and always come in excellent condition within a very reasonable time frame.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members