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ZazzleReviews 3,672

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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California
1 review
0 helpful votes
Follow Carolina Q.
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Loved it, and received it sooner than expected. Nice surprise.

Thank you.

Date of experience: April 27, 2012
New Jersey
1 review
1 helpful vote
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Very easy to navigate their website. Shirt is exactly as pictured - quality is outstanding. Will order from Zazzle again.

Date of experience: April 27, 2012
Arkansas
1 review
1 helpful vote
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I found this website quite by accident as my 30 plus son and his friend was telling me about the "honey badger". This subject became quite a funny conversation that we all had fun with! I started looking for a gift about the honey badger and found an incredible array of Tshirts. I purchased one as a surprised, it came and my son was DELIGHTED! It was of excellent quality, fit well and I am sure will be worn over and over! His wife and children loved it and we will remember the laughter we had over this one simple animal who "DON"T CARE"

Date of experience: April 27, 2012
France
2 reviews
3 helpful votes
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In principle it is quite good, but delivery too long... hier poster.us.com 7-21 working days and quality excellent, and is cheaper, if wish that on a site isn't present it is possible to write on e-mail and they will make and will send

Date of experience: April 27, 2012
RU
28 reviews
108 helpful votes
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Great place to order unique and stylish stuff. I've ordered from them a couple of times and I've never had trouble. Quality and delivery time are also ok. Their prices are crazy, though.

Date of experience: March 27, 2012
Ohio
1 review
1 helpful vote
Follow Rebecca S.
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Zazzle has tons of unique and really cool products! I found a t-shirt for my friend and I and fell in love with them. The shirts were cut smaller than standard sizes but I just ordered a larger size. I love my purchases from Zazzle!

Date of experience: March 26, 2012
Missouri
2 reviews
1 helpful vote
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The stickers we ordered look great. I love that there is no minimum. Delivered right on time. I will use Zazzle again for sure!

Date of experience: March 26, 2012
Oklahoma
1 review
1 helpful vote
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The selection was great, fantastic graphics and artwork. I will be ordering more in the future. Recommend to anyone who wants great biz cards reasonably priced and unique and first class designs.

Date of experience: March 25, 2012
Illinois
1 review
1 helpful vote
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I have written a children's picture book about a grasshopper and a cricket. I had ordered some grasshopper buttons before, gave them out with the book, and re-ordered 100 more. This time I had the title of the book printed on the bottom of the button. Outstanding! I'll probably be ordering more soon. Thank you.

Date of experience: March 24, 2012
Pennsylvania
1 review
1 helpful vote
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I ordered buttons in plenty of time for them to arrive in time for a party I was having then also paid extra for expeditied shipping. The bittons were stock, not customized. I also requested notification if they would not be delivered on time. I received no notice yet the buttons arrived AFTER my party. This site makes promises it cannot deliver.

Date of experience: March 22, 2012
Minnesota
1 review
1 helpful vote
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Love the business cards not happy with the shipping issue. I sent an email about this and wasn't really happy with the response which said you did not deliver on Saturdays. (I had paid extra for fast shipping) I then order a different business card with regular shipping and this was sent UPS and it was delivered on Saturday! I don't really understand other then I feel like I was not treated fairly on the cost of shipping the 1st set of cards.

Date of experience: March 22, 2012
Illinois
3 reviews
5 helpful votes
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This is a great site
March 21, 2012

This is a great site. I ordered a custom coffee mug (a morphing mug) and I am very happy with my purchase. They shipped very quickly considering it was a custom order. I will definetly order from them again. Its a good place to shop when you are looking for affordable personalized gifts.

Date of experience: March 21, 2012
Tennessee
1 review
2 helpful votes
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Recieved the dishwasher magnet bubbles clean/dirty sign. I was disappointed at how small this sign is. It was meant for 2 boys to know when to empty the dishwasher.

Date of experience: March 21, 2012
New York
1 review
1 helpful vote
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Very user-friendly!
March 20, 2012

Very user-friendly! We needed to expedite our order, and the invitations arrived right on time. Good quality, great service.

Date of experience: March 20, 2012
Virginia
1 review
1 helpful vote
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Extremely helpful and knowledgable staff. Literally walked me through each step of my order, and were extremely friendly. Unlike other websites from whom I've ordered in the past, only to fiind the process tedious! Will definitely be ordering from Zazzle in the future!

Date of experience: March 20, 2012
Iowa
1 review
0 helpful votes
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My order arrived in a timely manner and the shirt was of good quality. Thanks!

Date of experience: February 8, 2012
Virginia
1 review
0 helpful votes
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Product as described on website and arrived in timely manner - thanks!

Date of experience: February 4, 2012
California
1 review
0 helpful votes
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Great way to make a unique gift for someone. Good variety of products to customize.

Date of experience: February 2, 2012
California
1 review
1 helpful vote
Follow Jo C.
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I have used Zazzle for years to make tshirts, mugs, calendars, aprons, business cards, and quality prints that feature my original art. I have always been extremely pleased with Zazzle's quality and service.

Date of experience: February 1, 2012
Florida
1 review
1 helpful vote
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Amazing product and my daughter loved her customized shoes! LOVED them.
They took a bit of processing time, so plan accordingly - probably give it a good 3-4 weeks. But definitely worth the wait.

Date of experience: January 31, 2012