From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
I have liked Zazzle's products for a long time and have made several purchases, but I was always reluctant because of the shipping charges. Now that I have joined "the club" and get free shipping, I will be a more frequent shopper. I like the fact that I can shop from home for unique items - greeting cards, gift bags, and other items that make my gifts stand out as special. I have also purchased magnets and buttons, for my collections, and personalized post cards. I look forward to exploring the website for even more options for purchases.
Very timely! Everything I ordered was better than expected!
This was such an amazing experience. I got exactly what I paid for and i couldn't be happier. Thank you so much and you now have a loyal customer.
So easy and user friendly. I would definitely recommend! 3rd time using this site and happy every time!
I've used Zazzle for a number of items in the past and have always been quite satisfied with the quality and the speed and the value that is promised
Ordered several different name tags for our theatre company (staff, volunteers, board of directors) with our logo. While designing, I had a question and the message response was prompt and helpful. VERY pleased with the product and especially pleased with the timely delivery. Especially now when deliveries can be challenging. Thank you, Zazzle. Always a reliable site.
Very easy to order and place my own ideas, concept and pictures on the website. Love that I can have a visual sample before committing to the order.
Cresting my card was so easy! Delivery was super fast. Highly recommended!
Exactly what I wanted. Website is beginner friendly. Will definitely order more soon!
I ordered invitations and envelopes. Invitations were beautiful, but the envelopes were much too large and had to put extra postage on them.
Quick shipping, good price, great design. Easy maneuvering through site, easy checking, coupon applied quick regular shipping
I had a quote printed on a coffee mug and it was exactly how I wanted it to look. Thank you Zazzle.
I got mailing addresses, did the job well, kinda big and seems unfocused for the envelopes I ordered
We ordered graduation party invites. The pictures were exactly as expected. Our girl was super pleased!
My bank deposit stamp is perfect! It's the second one I've ordered.
It was a beautiful 😍 would recommend to any one. Highly will use it again for many other things
Great design, easy process and fast delivery. Thank you! I love Zazzle!
I purchase these customizable stickers for my YouTube channel. It was a great purchase, easy to order, and the price for what I order was great as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anthony,
I am so sorry to hear about your order that is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty