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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Card came on time and as expected. No complaints! Good quality and exactly what I was looking for.
The "your package has been delivered" email arrived in my inbox about 48 hours before the package itself appeared. So, no problem, it did arrive. But wait a day or two if this happens to you.
Great products. Fast shipping! Always use Zazzle for invitations and Christmas cards
Everything I got was great 👍🏾. It all came as scheduled. It was what I wanted and needed for my car.
I like there work you'll do, this is not my first time and it wouldn't be the last, very satisfied, given them a try, you wouldn't be disappointed.
Item was exactly what we asked for and arrived a few days earlier that the scheduled time. Super grateful and highly recommend!
Super cute invitation. Got lots of compliments! Great quality and fast service/shipping
I was able to pick out a design and customize it with my own information... that was exciting!
My experience was quick and painless! The product looks great.
Cards were exactly as ordered and I received fast shipping. Very pleased with order!
I bought a custom mug and money clip for someone's birthday. Print quality was great and they shipped out pretty quickly. Overall, I'm satisfied with my purchase.
Very quick delivery! No complaints never had a bad experience
The invitations are really cute and the paper they were printed on is nice. They are definitely worth the money and I would purchase from Zazzle again.
Loved how easy it was to create and design. Will definitely be back!
Easy to use, fairly quick turnaround for delivery, good quality.
It was so easy to order and use the app. It came earlier than expected, and the delivery itself beat my expectations. I love Zazzle and we will most definitely be ordering again.
Easy to design and very happy with the final product.
Thanks!
I order got a great deal they came super fast and look amazing.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.