ZAP-Hosting

I bought a lifetime VPS server and it was a mistake. On their website it says that over 600 games can be installed by their game control panel. They leave out that alot of those are Minecraft installs. I started looking through their game list and I couldn't the two games that I wanted that I thought would be in there since they offer that "game server" standalone. I contacted support to see if they could give me a credit so I can get the two servers that I really want and they said no. So know I have a server that I would have to put alot of work into to make work for those two games or just accept the fact that I lost money.

First of all, their servers are terrible and extremely unstable. Second of all, their "contracts" that they make you sign when ordering from their site have some questionable and dishonest things written in them to allow them to milk you for even more money once you decide to stop using them.

This is the worst experience i ever had. Buyewd a server for scp, after a week i never managed to play 1 minute. They migrating continuosly my s erver, that is never working. Support is present but only to waste your time, they never say or doing something to really solve the problem. So don't use this

Really shady company. They won't notify you before charging you, and they don't do refunds no matter what. They seem to enjoy robbing you after you've paid for their services and then throw a "sorry we can't assist you :(" in your face. Don't waste your money on this company that clearly isn't made for worldwide hosting.

I rent a server this afternoon to play Satisfactory, wasted few hours and couldn't even get server started because of their broken script ran into segmentation fault! Requested a full refund and they said: unfortunately no revocation is possible anymore. LOL

Find it hard to believe all these positive reviews after the experience i just had with this place. They are over priced, advertise modded servers that dont work and they dont support. Server was a few miles away but latency was horrible. 100+ MS response time for a server in my back yard basically.

The interface they have fails to do what it claims, its so badly designed that their support team had to disable it and asked me to do things manually. Other hosting places would have fixed their broken website but not these guys.

They take your money then say its not their problem.
Typical German superiority bs for anyone that has met a real nazi before

Bad company, don't buy! I bought a server and on the same day I wanted to cancel because the company doesn't provide access to all the game's settings, I closed a 6 month contract and they refuse to refund, a fraud!

I Deposited some money at my zap hosting balance when i tried to purchase a product i see i can't pay it because zap hosting dosen't accept zap hosting balance for this product...
I tried to contact with live chat the agent dosen't have any solution for me and the awnsers is like no and sorry.
I asked for refund because i can't do anything with this stacked money and tells me again no.
The company based in Germany so in Europe union!
This company dosen't go with rights of Europe union!

So now i have pretty good 29 Euros in my account and i cant do it anything!

I recently bought a Windows VPS and every day all their services where down. Even today already twice. For being a FiveM developer and using this to host, its discusting how many times this happens. I recommend you buying every month a host a few more bucks with no issues. Even the VPS respond is sooo slow.

If I could give zero stars, I absolutely would. My experience with ZAP-Hosting has been profoundly disappointing and frustrating. From the get-go, the service was plagued with issues—from inadequate resources causing server shutdowns to persistent HTTPS errors even after upgrading to a premium plan and adding more RAM. Efforts to resolve these issues amicably were met with nothing but resistance and unyielding adherence to inflexible policies.

When I decided not to renew the service due to continuous performance problems, ZAP-Hosting made the process unnecessarily difficult, citing policy after policy and denying a straightforward service discontinuation. They even insisted on me agreeing to contractual obligations in order to log in and cancel my account, a clear example of coercive practices.

Communication with their support and legal teams felt like talking to a wall. My simple request to terminate services and delete my personal data was dragged out, requiring excessive time and resources to address what should have been a simple process. They also implied that additional charges would apply for further invoice reminders during the dispute, which is absurd.

This experience has been nothing short of a nightmare. I advise anyone considering ZAP-Hosting to look elsewhere. The lack of customer respect and transparency is alarming, and their business practices questionable at best.

Also, absolutely willing to hold your data hostage while they suffer from data breaches unless they're completely satisfied that you're going to pay for fraudulent charges. Avoid.

Never received my server, Even 3 days after paying for it! (They claim it gets set up within minutes) Contacted support, They gave an excuse (a bad one at that too). Just a bad website who charge way too much for what they don't even give you, They also got mad when I told paypal and requested a refund that way. Just avoid this website at all cost!

Hi, I am Writing this review that zap website is completely fake and they are scammer.
If you buy 1 month contract and cancel it before expiring then you had to pay fees for another month which is totally unexpected and if you had a contract for 1 month they automatically renews it without any email notification to cancel it to avoid further charges there vps goes down for hours and they expect to pay the invoice fake website don't use zap try other hosting companies.

I tried to buy a server from them. It lagged to the point it was barely usable. I contacted them, they didn't fix it or offer much advice at all.
Two days in I asked for a refund.
They refused to grant it, and actually tried to bill me for several more months all at once. When I refused, and tried to cancel my services, they threatened debt collection.
I was cordial and kind. I sought legal advice, and was made aware they had zero leg to stand on and I was eventually issued a refund.
They went against their own terms of services.
Avoid at all costs.

These dumbo big headed $#*! mother$#*!ers, deleted all my server info and files, then blamed me for not having a backup. These clowns should be out of business, #$#*!You

You play for few weeks, spend a lot of time, make a lot of effort, and one day, baaam, you log in to your server, and everything is deleted. "And there's nothing they can do about it". Wow, money "well" spent. Do not buy from this company.

Viod, purchased(paypal) a game server on the wrong platform and asked to cancel straight away. Was told to cancel and sent a link by them to do this. Then no refund so I asked for a refund. To be told I don't get a refund because I cancelled. And they had give me bad information. Then sent me an invoice and expect me to pay more money because I cancelled. And threatened debt collection. Total morons, currently claiming my money back through PayPal and seeking legal advise, all over €18. Avoid This scum

I Was Using Zap Hosting FiveM Upvote Service 4 Months Ago. Its Was Only 1 Month Contract And After 1 Month My Boosts Disappeared So I Thought That My Services Were Automatically Expired So I Didn't Bother To Log In To Customer Area. In 1st Week Of January They Charged My Debit Card For 25.32 Euros / 28.28 Dollars. Although Its Very Small Amount But I Want To Warn Everyone To Take Care. I Have Now Blocked My Card So That They Don't Try To Scam Me Again. According To Them They Charged Me For Previous 4 Months Although I Didn't Even Had The Service During Previous 4 Months!