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ZAP-Hosting

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Texas
1 review
0 helpful votes
Follow Charlene B.
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THIS HAS BEEN THE WORST EXPERIANCE EVER. SINCE HOSTING WITH ZAP MY ROOTSERVER PASSWORD SSH KEY HAS CHANGED REPEATLY THEN TO CONTACT CUSTOMER SUPPORT THEY WANT YOU TO PAY TO RUSH THE TICKET. MAKES NO SENSE. I DONT UNDERSTAND THEY PEOPLE. THEN WHEN I FINALLY GET AHOLD OF CUSTOMER SERVICE THEY TELL ME THEY GOIGN TO FIX IT. SO THEY SAID THEY FIX IT THEN THE NEXT DAY MY ZAP ACCOUNT PASSWORD IS CHANGED. AND THEY THINK IT IS FUNNY CUSTOMER SERVICE WONT EVEN REFUND YOU THE MONEY THEY WILL ONLY GIVE IT BACK IN ZAP COINS MEANING YOU CAN ONLY USE IT WITH THEM. SO BASICALLY ITS NOT A REFUND. OH AND TO TOP IT OFF THEY DONT TELL YOU BUT THERE IS A 5 DOLLAR REFUND FEE. YUP. AND REFUND IS BASED OF THE NUMBER OF DAYS U HAD THE SERVER. EVEN IF YOU COULD NOT GET IT TO LOAD OF. CAUSE BELIEVE ME YOU WILL HAVE TO KEEP PRESSING IT TO CONNECT OVER AND OVER JUST TO GET A CONNECTION. ITS HORRIBLE. WORST AND NO GOOD. IF I WAS YOU DONT DO IT. IT SOUNDS GOOD CAUSE THEY GIVE U A 50 PERCENT OFF. BUT IN THE LONG RUN THEY MAKE THEIR MONEY WITH U. THEN TOP IT OFF THEY BEEN CHARGING MY BANK ACCOUNT WITHOUT VERIFICATION. OR ACKNOWLEDGE. ITS NOT SAFE AND ITS NOT GOOD DONT DO IT...

Date of experience: January 6, 2022
South Carolina
1 review
0 helpful votes
Follow Austin T.
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Please for the love of god stay away. The company has 0 help. Changing me money for a sever I don't use.

Date of experience: August 5, 2020
Germany
1 review
1 helpful vote
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Nice control panel
March 23, 2020

Beautiful control panel, servers are working smoothly. Support available 24/7 within their livechat, I really like it!

Date of experience: March 22, 2020
Germany
1 review
0 helpful votes
Follow Alex A.
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Ein Stern leider zu viel.

RootServer gekauft, leider für mich unbrauchbar da sich die Hardware ID immer wieder ändert, also zum Support da das Produkt für mich unbrauchbar ist (es ist auch nirgends gekennzeichnet das sich die Hardware ID ändert) die meinten nur gibt kein Geld zurück das ist normal bei uns.

Bestimmt gute 4 Stunden damit verbracht in Tickets und Chat mit wurde überhaupt nicht geholfen auf mein Problem wurde nicht eingegangen und es kam nur die Aussage: "Wir werben nicht mit Server wo die HW ID sich nicht ändert" es müsste genau anders herum sein. Man muss mit nichts werben was Standard ist, man sollte das aufzählen was NICHT Standard ist.

Bei meinem vorherigen Provider hat sich die Hardware ID nicht geändert, also ist das absolut nicht normal und gehört gekennzeichnet!

Nie wieder Zap Hosting, hier geht es nur darum Kohle zu machen nichts anderes!

Date of experience: July 21, 2021
Spain
1 review
0 helpful votes
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Horrible
November 29, 2021

Es un engaño, pagas y no tienes servidor
Y te dicen que tampoco te devuelven el dinero. Eso se llama estafa

Date of experience: November 29, 2021
Illinois
1 review
0 helpful votes
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Terrible company
February 16, 2025

There are cheaper companies around please use one. ZAP hosting will overcharge you and then try to rob you for every single dime you have. You do not need zap to have a FIVE M server that is a lie. They will take advantage of you. And charge you to. Ask a question and to get it answered, even if the situation was their fault. They shut down the servers in order to get information about it. I had to pay for that information. Please choose another hosting service. Never use that.

Date of experience: February 16, 2025

Overview

ZAP-Hosting has a rating of 1.5 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. ZAP-Hosting ranks 624th among Web Hosting sites.

service
29
value
29
shipping
20
returns
24
quality
29
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