business logo of ZAFUL

ZAFULReviews 5,973

2.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ZAFUL?
grey star
grey star
grey star
grey star
grey star

ZAFUL Reviews Summary

ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
This company does not typically respond to reviews

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow GIULIA M.
Unfollow GIULIA M.
Share Review
Report Review

All perfect
September 27, 2019

The jacket I bought Is really comfortable, good quality and It fits perfectly. I'm wearing it all the time! The package was one of the best I have ever received, perfectly wrapped in a cute bag and It arrived earlier than I tought. At first i was really skeptical, that's why a I tried only one little purchase, but now I'm surely going to buy again soon!

Date of experience: September 23, 2019
South Africa
1 review
0 helpful votes
Follow Leilita P.
Unfollow Leilita P.
Share Review
Report Review

I live in South Africa and shopping online is always risky, but with Zaful the items always arrive super fast and fit me perfectly. I've never been disappointed and I highly recommend you try out Zaful, there is always great deals in all items and using the app is really easy.

+2
Date of experience: September 23, 2019
Chile
1 review
0 helpful votes
Follow Monserrat L.
Unfollow Monserrat L.
Share Review
Report Review

La mejor tienda
September 26, 2019

El pedido llego super rapido y con excelente calidad, todo super, sin olores y super confiable, 100% recomendado

Date of experience: September 22, 2019
Indonesia
1 review
1 helpful vote
Follow Marya P.
Unfollow Marya P.
Share Review
Report Review

Lovely shopping outfit
September 26, 2019

Zaful is good ide for shopping outfit. I love so much. Just download app at your play store or app store. Enjoy your shopping girl

Date of experience: September 22, 2019
Pennsylvania
1 review
0 helpful votes
Follow Hvn O.
Unfollow Hvn O.
Share Review
Report Review

The stuff that I ordered took kind of a long time, which was a little disappointing but it was good material for a good price. The prices are extremely reasonable, especially when you compare them to other websites. I was very satisfied because when the clothes came they looked just like the picture. I'm loyal to them now because I appreciate the quality for the amazing price that you just can't beat!

Date of experience: September 22, 2019
GB
1 review
0 helpful votes
Follow Lizzie M.
Unfollow Lizzie M.
Share Review
Report Review

Best bikinis!
September 25, 2019

I first started shopping on Zaful because I saw an advert for their bikinis and now I refuse to buy my bikinis from anywhere else! The quality is good and it is also so well priced! The customer service is also excellent. Whenever I have a question to ask about an order, I have always have an answer within 24 hours of asking. Very speedy.

Date of experience: September 22, 2019
Hungary
1 review
0 helpful votes
Follow Maria E.
Unfollow Maria E.
Share Review
Report Review

Quality and good fit
September 25, 2019

I have purchased a sew swimsuits in the past from Zaful, but only recently have gotten another one, and I was always very much pleased with the quality and most importantly, the fit of the swimsuits. I would usually wear a size between small and medium, and zaful's small really works perfectly with my body type. I also appreciate the thick material the swimsuits are made of. Last year I purchased a green swimsuit which is still going very strong this year, and for this summer I bought one of my favorite suits, a yellow one, and it was very sturdy and although it is a bandeau top, it does not slide off.

Date of experience: September 22, 2019
Florida
1 review
0 helpful votes
Follow Bonnie R.
Unfollow Bonnie R.
Share Review
Report Review

Zaful is my go-to! I ordered 4 bikinis, and the quality of each is far beyond what I expected for the price. Living at the beach, I'm constantly buying more and more swimsuits so my instagram never gets bland, and Zaful has become my one-stop shop! The app makes it so convenient to shop whenever, and shipping is quicker than estimated. Can't wait to get my fall trend fix through Zaful!

Date of experience: September 21, 2019
Germany
1 review
0 helpful votes
Follow Malin S.
Unfollow Malin S.
Share Review
Report Review

Super nice and fast
September 25, 2019

Love Zaful - they're cheap, offer quick shipping and many items are made of natural fabrics like cotton. I can suggest the website to fashion-fans!

Date of experience: September 21, 2019
NL
1 review
0 helpful votes
Follow Carly P.
Unfollow Carly P.
Share Review
Report Review

I ordered a couple times on zaful, and i will continue with it. The prices are cheap, the quality is not bad, i ordered recently 6 bikini's, they were really good quality, but you need to check the sizes and the comments underneath the product really good. I recieved the package queit on time. Sometimes its in 4 workdays, and sometimes it takes 2 weeks. But in general im happy with zaful

Date of experience: September 21, 2019
Georgia
1 review
0 helpful votes
Follow Audi M.
Unfollow Audi M.
Share Review
Report Review

This is literally the best
September 25, 2019

I love their products overall and specifically I love their hoodie selection along with their quality. The quality of the hoodies I have bought is literally a 10/10. I highly recommend this and I genuinely love their customer service. It is highly respectful and I love how they will actually help unlike a couple of other stores. ZAFUL is easily my favorite brand and I plan to buy many more hoodies and T-shirts from them.

Date of experience: September 20, 2019
DO
1 review
0 helpful votes
Follow Cristal M.
Unfollow Cristal M.
Share Review
Report Review

I love ZAFUL because I always get the items as I expected them to be. His articles are of excellent quality and very fashionable. Shipping arrives earlier than expected.

Date of experience: September 20, 2019
New York
1 review
0 helpful votes
Follow Emma S.
Unfollow Emma S.
Share Review
Report Review

Dear Reader,
I would like to give you my feedback on
How I feel about zaful clothing line. They are an outstanding online company. You may think it's another website that's going to scam you of your money but this isn't that kind of website. I have gotten so many compliments on my clothing from zaful alone. I have hardly returned anything but when I did it was super easy and I got my money back. The shopping is also standard not long at all. If you have never order from zaful before and worried about the sizing just measure what you need to and they are 99% accurate. The reviews are true to their word so that always helps me as well! My favorite is also how cheap everything is! They even give you ways to get money off by just clicking a button when you log in everyday. So if you're someone who doesn't like shopping in stores zaful is the way to go.

Date of experience: September 20, 2019
Colorado
2 reviews
0 helpful votes
Follow Maria Q.
Unfollow Maria Q.
Share Review
Report Review

Cute stuff for good prices
September 23, 2019

Zaful is one of my go to online shopping stores. Its affordable and quality of products are pretty good for the price you pay. The clothing items are very trendy and usually the fit of clothing are true to size.

Date of experience: September 20, 2019
Texas
1 review
0 helpful votes
Follow Skylar S.
Unfollow Skylar S.
Share Review
Report Review

Variety
September 23, 2019

For starters, I am always a bit skeptical when comes to ordering articles of clothing online, because let's be honest at times it's hard enough shopping in an actual retail store. I find that when it comes to ordering two piece items, like swimsuits for example, I may fit one half & the other is still a completely different size. I love that zaful has a wide selection of clothing & have actual reviews from real customers with sizing varieties & the occasional picture.

Date of experience: September 20, 2019
Philippines
1 review
0 helpful votes
Follow Gemma A.
Unfollow Gemma A.
Share Review
Report Review

Good and with quality
September 21, 2019

If you are looking for a trusted fashion shopping app I would recommend Zaful app.
Garments are quality made. What you see in picture is what you get. Sizes are very accurate. I ordered a Hoodie in Small size and it is perfectly fit.not a missize. I also check the threads if there is a drop stitches, misstitches, stains, holes or cuts, upside down label I can't find anything could say that they are selling low quality product.
The item came with a good packaging. Thick plastic ziplock.
The costumer support in messenger
Is 24/7 (not a bot) they will reply within a minute.
My review is genuine. I just want to share my best experience

Date of experience: September 18, 2019
Connecticut
1 review
0 helpful votes
Follow Zoe P.
Unfollow Zoe P.
Share Review
Report Review

I love Zaful
September 21, 2019

I love ZAFUL because it's inexpensive & they have everything! Anything I picture in my head for an outfit I can use find on ZAFUL for good price & good quality!

Date of experience: September 18, 2019
North Macedonia
1 review
0 helpful votes
Follow Nina S.
Unfollow Nina S.
Share Review
Report Review

Good quality at a low cost
September 22, 2019

Zaful is an online apparel and accessories store. I ordered a couple of things from there. Ordering and finding items was easy and very fun due to so much variety of items. Navigating the site or application is so simple that anyone could do it. The payment can be done with a credit card, but they also support PayPal which I was thrilled about. I received my order in about two weeks which was quicker than I expected, considering I live in the Republic of North Macedonia. The items I ordered were in perfect shape, they were of good quality and exactly how they were portrayed on the website.
For my second order I had a few questions so I got in touch with their customer service. They were extremely helpful and we figured everything out immediately.
All in all I have had a great experience with Zaful and I would definitely shop there again.

Date of experience: September 17, 2019
GB
1 review
0 helpful votes
Follow Naomi h.
Unfollow Naomi h.
Share Review
Report Review

Bit hit and miss
September 20, 2019

I ordered several things from zaful - mostly dresses and tops.
They are fairly cheap so I wasn't expecting great quality however the items that came were nice thick material, they seemed to be well made and would have been lovely had they fit.
Most of the dresses I ordered were way too big and I would have fit someone maybe two sizes bigger than me. However most of the tops did fit and were really cute.
I considered returning the items that were too large but didn't find the returns policy or process very good.

Date of experience: September 17, 2019
Norway
1 review
0 helpful votes
Follow Anne M.
Unfollow Anne M.
Share Review
Report Review

Quantity and quality worth!
September 19, 2019

I am 173cm tall and one of the plus sizes woman. Sometimes it's kinda hard for me to choose for the sizes that fits me because I am in between the regular size Large to XL and I am in the smallest size for the plus sizes.
When I saw Zaful from an advertisement in a social media app I find their online store cute with an affordable prices, so I checked it out. I was in doubt with the sizes at first and if it's a safe site to order online or pay using my card and of course I just took a risk to try it out and indeed a safe transaction and I am so happy with my orders because it all turned out a perfect fit for me and it all really looks good on me as my friends or people around me says.
As a risk buyer at first I am not surprised I am their repeating customer now.

Date of experience: September 16, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071