Excellent customer service, will shop on Zaful again. Thank you for dealing with my exchange enquiry in such quick way.
Zaful's swimwear variety is great and worth the cheap price sold, would highly recommend to all my friends!
My experience was great. Excellent customer service. Fast and cheap shipping good quality I just love Zaful
This website is truly amazing! Affordable but very high quality. I got my package in less than a week and everything fit true to size!
I ordered 4 items of clothing. Everything arrived on time, fitted me well and had a good value for money. I'll probably order again.
Love Zaful - they're cheap, offer quick shipping and many items are made of natural fabrics like cotton. I can suggest the website to fashion-fans!
Don't ever buy from this company. The clothes material is very inferior, their return policy even worst.
Dear Dru,
We regret that our service and the items did not meet your expectation.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
If any question, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index
Best Regards
Zaful Customer Service
I love this site, always cute clothes. Everything is exactly like it appears. Definitely worth buying from
Hi. My nickname is Am! I ordered a really nice white shirt from Zaful, and it looked like what was shown in the picture!
The reason I have ordered from zaful so many times is that they sell nice quality products but with very affordable prices.
They design lovely clothes which are suitable for everyone. It was a good experience. Really happy with the products. Will order few more.
Best bikinis I have every received, such great quality and all of them fit like a glove will for sure order more
Everything was cute and came in a timely manner. Will definitely order from them again. Satisfied customer here.
DO NOT BUY ANYTHING. Must be a scam, ordered on of the jumpers and they never arrived. Have contacted customer service but doesn't seem hopeful reading from these reviews!
Dear Customer,
We apologize for the inconvenience we may have caused to you.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
We have shipped your order out on Oct 3. The package is on the way to you.
We have contacted you via ticket with our solution, please check it and reply to us.
Best Regards
Zaful Customer Service
Love these bathing suits so much. Great quality for the price.MY friends and I all bought them this summer
Dear Customer,
Dear Andrea,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
Ordered my clothes beginning of June, its been over 30 days and I havent received anything. Seriously do not order from this site.
Dear Becky,
We apologize for this situation.
Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your zaful account and answer to us?
Thank you so much for bringing the issue to our attention.
Best Regards
Zaful Customer Service
Great quality bathers, looked like shown in pictures and perfect sizing too! They came quicker then expected so was Very happy!
I have bought many items from Argentina, everything came in order: correct size, fast, no problem at all.
Their clothes are super cute and have good quality. They're customer service is great, they respond within 24 hours!
Dear Krogen,
We would like to thank you for taking time to write the review.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
Overview
ZAFUL has a rating of 3.4 stars from 5,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 5th among Discount Clothing sites.
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- Coventry, WMID, United Kingdom
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jorge,
We appreciate that you took to the time to write a review.
Thank you,
Zaful Customer Support