We purchased the mesh screen door to put on our back French door to keep the insects from coming in and allowing our dogs to go in and out. It is so easy to put up and we can actually leave the door open for fresh air to come into the house. I would highly recommend this product.
On an item I had recently purchased that didn't meet my expectations, YourStoreOnline customer service was quick to reply to my concern. They took the time to understand the problem and prompty refunded my purchase. 8-)
I ordered a product from yourstoreonline and needed to return it. Even though it was passed the order date of 30 days they said they would honor it. The people I talked to regarding the return were very nice and helpful.
I tried to order similar stockings from another vendor and they did not have my size. I googled and found YourStoreOnline and ordered them. I received them promptly and as advertised. I will shop here again.
After years of using a cpap machine and hating the bulky mask and the claustrophobic feel of it, I saw an ad for the Snore Relief Mouthpiece. I thought, just another gimmick. But after another night of adjusting a leaky mask, I decided to order one. The mouthpiece was bogo. They arrived quickly and I used one that night. I had a great nights' sleep! It worked. I called my doctor and told him and he wanted me to do a sleep study because he was very skeptical. I did the study with the mouthpiece and passed with flying colors. I have not used my cpap since. It's so easy to take with me when I travel too. Thank you for this marvelous invention!
Dealing with YourStoreOnline was very easy. The site was easy to navigate, the checkout was secure and fast, and I the product was delivered quicker than I expected. I would use YourStoreOnline again and would recommend it to my friends.
Thanks,
Eric
The shopping site is a bit frustrating. It just crashes every time, suddenly you have to reload the page which is not at all easy
I bought 4 gel cushions from your storeonline and two were defective. They leaked on my car seats. I am trying to get the company to replace them
Received outlet covers that did not work as advertised. Was asked to send an email before posting review if it was negative. Tried that. I was told to send items back at my expense which I did. After visiting a BBB site concerning YourStoreOnline, I found that a return label should have been offered. I then emailed asking if I could get a reimbursement for the postage I paid and this was the response that I received from them, verbatim, in an email; "That should of came with the refund check we sent you and if it did not you should of called or emailed us right away to tell us before paying to send them back." Not crazy about their policy or answer.
I learned about this website from Living Social. I purchased a voucher for 2 pillow pets for $15. I bought it back in December. I wanted the bunny pillow pets for 2 children's Easter baskets. Unfortunately the bunnies sold out quickly. I waited to see if more bunnies would arrive before I redeemed my offer. In March I e-mailed customer service and received a reply from a very nice representative named Paul. I told him that I was disappointed that my top 2 selections were sold out. He told me not to worry he would personally check the warehouse to see if there were any new pillow pets there. A few days later he wrote back to tell me they had 7 additional ones that were not posted on the website. Since there were no bunnies left I chose 2 cute penguins. Since Easter is 2 weeks away, I think that I should get them in time for Easter. I want to thank Paul for going the extra mile and looking in the warehouse for me.
Good. I was having trouble printing (I'm computer illiterate) my order so, I called in and issue was settled quickly in a very efficient manner. Thank you very much.
I would use this website again if there is something I'm shopping for.
This is the worst bunch of thieves on the web. They take your money and then send nothing. They just keep lying on the phone. When, after 4 weeks, I requested a refund, they said o. K. but kept my $51.00 anyway. Never did return the money. These people belong in jail. A bunch of stink-all-over rotten lying thieves.
Purchased the buy one get one free collaspable hose and after 20 or less uses it sprung a leak inside. Customer service sent a SORRY message stating only had a 30 day return policy. Good thing I did not give as a gift as I had intended. Will not be my store online in future. Buyers beware - with this site you can expect what you pay for or less sorry to say.
I`m 80 yrs old and found it almost impossible to put compression stockings on and then to take them off. I saw those with a zipper on the side advertised on-line and decided to give them a try. I have no trouble getting them on and off. I liked them so much I ordered 2 more pair. Fred E. Friedrich
They lie, lie, lie. Say they are shipping that date, then it is out of stock, due in in 3 weeks, still not in, no response, can't get in touch with them. Each email is just another lie. A total waste of time, and now they have my credit card info. Is that possibly the entire thing behind this... to get our info?!
Very disappointed! I didn't receive a tracking # for my order, so I logged in only to find out that it was on back-order! I did't receive an email at all to let me know of this. When I emailed customer service to cancel my order, they said that they couldn't do so because it had already shipped! Again, I never received a tracking # until after contacting cust. Svc. I received the product and it is definitely not what I expected. I won't be ordering from here again. I wouldn't recommend anyone ordering from this site either.
I accidentally ordered something twice because the site froze as I was filling out the credit card info. It didn't tell me that the first order had gone through and I didn't get a confirmation email, so I ordered again. After receiving two separate boxes and being charged twice on my credit card the same day, I called and told them what had happened. The man was very rude and told me that it was MY fault and that I "should" have checked my SPAM folder to see if the confirmation had gone through the first time. I told him that the site had froze and he couldn't have cared less. He said I could return the item but I would still be charged the shipping and handling fee. When I told him that I would NEVER buy anything from them again, he said "good". By the way, there was no confirmation email in my spam folder. I would be very careful with this company. They seem kind of shady to me. This is why people buy on Amazon!
Terrible, then never ship, and dont answer the phone or livechat during "normal" business hours. Everything is on back order, and never seems to come. I have been waiting for 3 weeks for magic mesh to come in stock, even though online it said it was in stock the entire time. $#*!ty company. Spend the extra $5 and go to amazon. Atleast you will actually get it.
I would not recommend this site to people I hate much less people I like. They do not respond to inquiries, they do not ship items but they will snatch up your money quicker than quick. Do not buy from them unless you are desperate and have tons of time to wait for your item.
This was the first time I ordered from YourStoreOnline.net and I have to say it was a great experience. It was very easy to use and checkout was a breeze. I received my order in days with a follow-up if I had any problems. I will definitely use YourStoreOnline.net in the future!
Overview
Your Store Online has a rating of 3.9 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention and customer service. Your Store Online ranks 2nd among Wholesale Electronics sites.
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- Waukesha, WI, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members