Received outlet covers that did not work as advertised. Was asked to send an email before posting review if it was negative. Tried that. I was told to send items back at my expense which I did. After visiting a BBB site concerning YourStoreOnline, I found that a return label should have been offered. I then emailed asking if I could get a reimbursement for the postage I paid and this was the response that I received from them, verbatim, in an email; "That should of came with the refund check we sent you and if it did not you should of called or emailed us right away to tell us before paying to send them back." Not crazy about their policy or answer.