Thumbnail of user kimberlyl58

Kimberly L.

Contributor Level

Total Points
82

1 Review by Kimberly

  • Your Store Online

4/4/17

I accidentally ordered something twice because the site froze as I was filling out the credit card info. It didn't tell me that the first order had gone through and I didn't get a confirmation email, so I ordered again. After receiving two separate boxes and being charged twice on my credit card the same day, I called and told them what had happened. The man was very rude and told me that it was MY fault and that I "should" have checked my SPAM folder to see if the confirmation had gone through the first time. I told him that the site had froze and he couldn't have cared less. He said I could return the item but I would still be charged the shipping and handling fee. When I told him that I would NEVER buy anything from them again, he said "good". By the way, there was no confirmation email in my spam folder. I would be very careful with this company. They seem kind of shady to me. This is why people buy on Amazon!

Service
Value
Shipping
Returns
Quality

Kimberly Has Earned 2 Votes

Kimberly L.'s review of Your Store Online earned 2 Very Helpful votes

Kimberly hasn’t received any thanks yous.

Kimberly doesn’t have any fans yet.

Kimberly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robertg4983
8/22/23

Does not seem to charge or faulty glob or faulty charger Charger light does not come on so l do...

Thumbnail of user jarodm5
12/26/20

I ordered a flashlight that clearly showed photos of the product in the ad. Was supposed to be a...