Your Store Online

I would NEVER RECOMMEND this company to anyone, not even my worst enemy. If there were negative stars to mark for this company I sure would use them. I had a question on shipping my order and the customer service (General Manager) was very rude. When I asked to speak to his supervisor he said he was the general manager and I would have to write to the company to make any complaints. Scott Johnson the "General Manager" who was answering customer service lines was VERY RUDE and CONDESCENDING. I noticed that there is no where to rate your experience on their website. I wonder why. This company is a rip off.

I ordered a flashlight that clearly showed photos of the product in the ad. Was supposed to be a 30,000 lumen flashlight for $ 29.95 that lit up a canyon in the photo. Ad even said it had a money back guarantee. They shipped me a $ 5 light that couldn't light up a 10 foot bedroom, it was scuffed and chipped like it was used, and they sent it with a charger that cannot be used in the United States. Their response... "all of our other customers liked the product". They said do not return it, since it would cost almost as much as the flashlight. They suggested giving it away, and they would refund 10% of my purchase (but I don't know anyone in Europe or Asia, and I certainly wouldn't spend the shipping charge to give it away). After back and forth emails, they came up to 40%, which was unacceptable, so I forced the chargeback through Visa. Fast forward a couple of weeks, and I ordered outlet covers with LED night lights built in. In less than 30 days, I have two night lights with dead LEDs that are supposed to last 25 years, and two that have defective light sensors, so they stay on all the time. Their response... "all of our other customers liked the product". Both times, their tracking information was false, and the shipping took several weeks. In BOTH cases, I did not order from yourstoreonline.net, one order was through a Facebook ad, and the other from a random vendor recommended by Google. These people HIDE and CLOAK their identity, so their poor customer service and crappy products won't be found out right away. These people are frauds and need to be run out of town. Wish I could give them ZERO stars.

The WORST experience I have ever had... and I do a lot of online shopping. I ordered a peanut butter maker on November 3rd... three weeks later I still hadn't received the package. Called them and was told it was on backorder... they hadn't even sent an email! They promised it would be shipped first week of December. Well, never came. Then they promised second week of December. Never came. Then they said it was GUARANTEED by Christmas as they were shipping that day. Never received FedEx tracking number. Long story short, it is December 28th and I am still waiting on a package that is never to arrive. Customer service is rude (especially the CSR named Scot Johnson), they do not reply to emails and the supervisor refuses to call me back and I get sent straight to his voicemail. NEVER BUY FROM THIS SITE.

The grandkids love them. We would reccomend them to all. These are great for setting around the campfire or playing hide and seek.

Upon ordering and receiving the product... Couldn't get any better they are providing great solutions. Thanks yourstoreonline.net

I ordered a YourPadP4 from YourStoreOnline via an Eversave deal on May 30. Everything sounded great - the price was just right and the specs were just what I was looking for! The voucher stated 6 weeks for shipping. The item remained on backorder throughout the 6 weeks, and into the 7th week. I called the company, and was assured it would ship on July 13, or 16. Both days came and went. I then received an email stating the item would ship the week of the 23rd. I called on the 27th, and was again assured that it was being prepared for shipping, and I would receive a tracking number on the 30th. No such luck! Today I check the my account, and the item is backordered once again. I called the company and was told it would ship August 10th. I can no longer wait for this item, and do not want to hold to another promised shipment date. If the deal is too good to be true, it probably is.