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How would you rate Your Mechanic?
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Colorado
1 review
0 helpful votes
Follow John W.
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Price quoted was about the same as local shops and half of what one shop wanted.
The mechanic arrived in time, replaced the timing chain and water pump in just over an hour. He pointed out a leak in valve cover gasket, suggested front breaks sometime soon and quoted a tune up. I was very pleased with the entire process and will request Robert (mechanic) when I do the other items.
Very pleased.
John
Northglenn,CO

Date of experience: May 2, 2023
California
1 review
2 helpful votes
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I had a really great experience with YourMechanic. I was able to get an expert mechanic to come fix my car, right at my house. He was friendly and knowledgeable and diagnosed the issue, explaining everything to me. The prices were much better than the shop or dealer and the work was very well done. I have used them several more times and am so glad I found this place!

Date of experience: February 18, 2016
Michigan
1 review
0 helpful votes
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Waste of money don't trust
September 6, 2022

Last weekend I scheduled an appointment with a tech to diagnostic my check engine light, rough idle. First the driver was high, he didn't know how to start the car! He complaint that he was getting a warning for a missing key. I had to explained him that he need to leave the key inserted press the gas pedal and hit the start button.
Once he read the codes, He gave me a wrong code information that I already knows that code has been stored for while and has nothing to see with the new issue that I have.
He Didn't check anything else, only refer me to one of his friend that has a mechanic shop.
Once he left, course I have to feed back trough the app.
I gave him one star with no comments at all. Then 5 min later guy call me back coarse me, asking why I have given him only 1 star? Mechanic was unprofessional and not sure if guy was drunk or high. But the experience that I have contracting trough mechanics website, will not ever happened ever again bad service.

Date of experience: September 6, 2022
Georgia
1 review
9 helpful votes
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Mechanic performed faulty service on the coolant system of the engine. Caught fire. Lost the car. YourMechanic gave me the shrug.

Beware, if a real mechanic, shop or dealership gets wind you used YourMechanic, you will be charged more, void warranties and claims will be unfunded.

Date of experience: January 12, 2019
Florida
1 review
0 helpful votes
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Great Expiernce
November 18, 2016

"Very Professional with a great deal of automotive experience, handled job with great expertise, spent the time to assure job was completed correctly, protected all work areas, just an excellent overall experience. Will recommend and use again."

Date of experience: November 17, 2016
Pennsylvania
1 review
0 helpful votes
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Happily surprised.
June 5, 2017

"A genuinely nice human being who took the time to hear my concerns and after repairing the vehicle showed me the old parts and explained what had been going on. I'll definitely request TJ in the future."

Date of experience: June 5, 2017
California
1 review
1 helpful vote
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My mobile mechanic, Tabitha, made the auto repair experience convenient, pleasant and very satisfying. Her terrific professionalism is matched by her great courtesy and good nature.

I just don't have time to call around, get quotes, drop of my car, wait and muddle through all the other trappings of traditional car care. Your Mechanic's mobile mechanic service eliminates all that. I negotiated my quote online and scheduled service at both my home and workplace. Beyond all that convenience and affordable prices, I felt very confident in my mechanic's advice and trustworthy service.

The service worked well for me and I would use it again.

Date of experience: July 17, 2018
California
1 review
1 helpful vote
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Very unprofessional people. I reported this mechanic to the yourmechanic customer service number that he is a no show. Messaged a couple of times and no reply, even called him twice and no answer. Dont go to this people. Unprofessional and wasted my time. If you guys do business like this you guys better close already.

Date of experience: May 18, 2022
New Mexico
1 review
3 helpful votes
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Cancelled last minute
August 31, 2023

I had a appointment with a mechanic they said was in my area but then cancelled literally the last minute because he is out of my area. Then why were you chosen. They offer no real apology just urged me to shop with them again. No way with that extremely unprofessional attitude

Date of experience: August 31, 2023
Georgia
1 review
0 helpful votes
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CROOKS
December 27, 2022

This service is a straight scam. Hey will take your money and never fix your vehicle. There mechanic named Euclid was not professional, didn't speak, and was crying about doing job. A straight waste of time..

Date of experience: December 27, 2022
California
2 reviews
4 helpful votes
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I unfortunately made an appointment with them to have my crankshaft harmonic balancer replaced. In their FAQ page, the BOLD FACE LIE and state the mechanic will let you know if you need less or more repairs. I told the mechanic that my truck was making a weird loud noise when it starts and left the keys for him to start it because he didn't want me to when he first got here. Turns out my balancer didn't need to be replaced. He didn't start my truck to listen to the sound until after he replaced a part he knew I didn't need. Told me what it was and billed me for the service they knew I didn't need! When I talked to customer service it's oh, they assume another mechanic has already looked at the vehicle, all they do is the requested repairs, nothing more... but that's not what's stated on their website!

Date of experience: January 17, 2017
Sharlee H. Your Mechanic Rep
over a year old

Hi Tanishae,

We are sorry to hear about your experience with our company. We strive to provide quality service and complete customer satisfaction. We will forward your feedback to the appropriate department to address this concern. Please let us know if you have any questions.

Best regards,
YourMechanic Team

California
1 review
0 helpful votes
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A timer saver
October 13, 2017

As a widow I'm always begging someone to drop me off at the garage so my cars can be worked on. My problem is now solved. Thanks to Your Mechanic I have an excellent and knowledgeable mechanic come to the house - for a price anyone can afford. He arrived on time; was pleasant and did a wonderful job of explaining what was wrong and fixed it at price that was reasonable.

Date of experience: October 13, 2017
Massachusetts
1 review
1 helpful vote
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This is probably the best mechanic ever! Being a single mom, it's hard to afford quality car repair. Being a women it's hard to tell when your being ripped off. You will not find a more honest and friendly mechanic anywhere. He did not charge me for services I didn't need and was honest about what I really needed, which turned out to be just a headlamp... I am so happy I found him and this service! Thank you Emanuel! You saved me $$$"

Date of experience: April 13, 2016
Washington
1 review
1 helpful vote
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Mechanic cancelled on me and said he would make sure I was not penalized for it. I was charged $50 for my cancelling that very next day. I emailed the company twice and they never responded. This place is a mess.

Date of experience: May 11, 2023
Florida
1 review
1 helpful vote
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Although being hesitant to try 'Your Mechanic,' I truly had an exceptional experience after my first encounter with this company! My mechanic Joe, was very professional and knowledgeable! His diagnostics were completely explained in layman terms. The final cost was quite reasonable, much less then I had imagined. I would recommend 'Your Mechanic' to all my family and friends! Thank you so much!

Date of experience: August 8, 2017
Arizona
1 review
1 helpful vote
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"Chris was super helpful and professional. He was very knowledgeable and gave me some pointers for my car. Very polite and friendly, I told him about a coupon I had added but it didn't show up when I put the quote through, so he went ahead and apply the code for me. I really appreciate his quick work and customer services. I will definitely refer my friends and family to him. Thank you very much, Nick M.

Date of experience: May 25, 2017
California
1 review
1 helpful vote
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Scammy Service
June 19, 2018

I was quoted $2495 dollars to replace a throttle body, when it was only a vacuum leak. The mechanic literally spent 15 minutes for a $70 inspection fee and I was originally told it was the power steering pump -- which I knew was not the case. The other 15 minutes was spent with him on the phone talking to another customer. After insisting that he check once more, he found the vacuum leak, but then insisted that I needed a new throttle body for $2495?! DO NOT USE. This service is only good for oil changes and even then, I'd be wary. You've been warned.

Date of experience: June 19, 2018
Texas
1 review
0 helpful votes
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I found/hired Rick through Yourmechanic. He was very professional and easy to communicate with. I was unable to be there to drop off my key but left it for my girlfriend instead. He replaced my brake rotor/disc and explained to me what else would be an issue in the future which I appreciated very much. He even gave me recommended service for next time along with a quote to book it. Very easy to talk to when asking about what was wrong with my car. I will definitely recommend booking him!

Date of experience: March 27, 2018
Nevada
1 review
0 helpful votes
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Not a serious company
August 28, 2021

Having made an appointment with 3 days in advance... yourmechanic.com cancel the appointment within one hour to it. With excuses like at first in a text about the mechanic issue. Then i call and the parts been waiting and then they don't have another mechanic. Oh well good luck with this.the idea i guess is right but the organization we might have to give'em time.

Date of experience: August 28, 2021
New Mexico
1 review
1 helpful vote
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I have used them several times and they always were very high on their parts prices. They give you the dealership price and then go to Autozone. Lately their estimates for hours needed seem to be padded. So keep your hand on your wallet.

Date of experience: July 7, 2021

Overview

Your Mechanic has a rating of 1.9 stars from 564 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Your Mechanic most frequently mention customer service, next day and credit card. Your Mechanic ranks 351st among Auto Repair sites.

service
193
value
191
shipping
65
returns
94
quality
166