business logo of Your Mechanic

Your MechanicReviews 563

1.8
How would you rate Your Mechanic?
grey star
grey star
grey star
grey star
grey star

Your Mechanic Reviews Summary

Your Mechanic has a rating of 1.8 stars from 563 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Your Mechanic most frequently mention customer service, next day and credit card. Your Mechanic ranks 18th among Auto Repair sites.

service
193
value
191
shipping
65
returns
94
quality
166
Georgia
1 review
0 helpful votes
Follow Ellen G.
Unfollow Ellen G.
Send Message
Share Review
Report Review

Our mechanic Brandon was very helpful when we needed a used car checked out. He told us what repairs were needed very quickly and we were able to get the price down. We bought the car and will be using Brandon to make the repairs on the car. Very convenient and good pricing.

Date of experience: June 5, 2016
Minnesota
1 review
0 helpful votes
Follow Allice H.
Unfollow Allice H.
Send Message
Share Review
Report Review

Great service
June 4, 2016

I had Matthew and he's Great hard working guy! Went above and beyond to make sure we got the best possible service. The web sight was easy to navigate and they worked with new to meet my needs. Highly recommend.

Date of experience: June 3, 2016
Washington
1 review
0 helpful votes
Follow Tanya p.
Unfollow Tanya p.
Send Message
Share Review
Report Review

Excellent
June 3, 2016

Would definitely recommend to friends and family. As a girl who doesn't know anything about cars, my mechanic explained and showed me what was wrong with my car. He was quick and knowledgeable and it was cheaper then what I was anticipating.

Date of experience: June 2, 2016
California
1 review
1 helpful vote
Follow Sergey T.
Unfollow Sergey T.
Send Message
Share Review
Report Review

Great service!
June 2, 2016

I used YourMechanic to book a mechanic to do some basic maintenence on my car-- an oil change, tire rotation, and filter replacement. It was easy to make the arrangements and pick a time for him to come. He came on time and the work was very professional! I'll definitely use them again!

Date of experience: June 2, 2016
New York
1 review
1 helpful vote
Follow Martha F.
Unfollow Martha F.
Send Message
Share Review
Report Review

Patrick was wonderful. He sent me a text asking if he could come by earlier than our initial appointment time which worked out well for me. He changed the spark plugs and ignition coil and now my car runs like new. The garage wanted to charge me anywhere from $500-700 for this service. My total amount was less than half of that. Patrick was very professional. I'm telling everyone I know about this service and to NEVER take their car to a garage again.

Date of experience: June 2, 2016
Nevada
1 review
1 helpful vote
Follow Raymundo D.
Unfollow Raymundo D.
Send Message
Share Review
Report Review

Excellent!
June 2, 2016

I used "Your Mechanic" auto repair service and it was just Excellent! The Mechanic that came to me was very professional, knowledgeable and personable. Right off, he gave me the feeling that I can trust his skills and was straight forward about the fix and the costs. No hidden charges and BS that I have experienced with regular "Auto Repair Shops"! I encourage anyone to try "Your Mechanic" for your auto repair needs! - they come to you and it's fast and to the point!

Date of experience: June 2, 2016
California
1 review
1 helpful vote
Follow Rasheed B.
Unfollow Rasheed B.
Send Message
Share Review
Report Review

I really like the service that Your Mechanic provides. Mechanics come to you on your own schedule, so you don't need to take time off of work to go to a shop. In addition, the time is always in your favor. Took the mechanic 2 hours instead of your quoted 4? You pay for 2. However, if something happens and it takes the mechanic 6 hours instead of your quoted 4? You pay for the quoted time!

In addition, the two mechanics I've had the pleasure of dealing with were very friendly. And, unlike shops, there is no "danger-zone," meaning if you are curious about what is going on with your car, you can look over your mechanic's shoulder and see for yourself!

Of course, there are some things that the mechanics can't take care of, most notably for me was the alignment, but other than that, my mechanics from Your Mechanic have been able to show me things that other mechanics weren't able to detect. My car gets the proper loving it deserves!

In addition to saving you time, it also saves you money. I got several shop opinions for several things that were wrong with my car, such as control arms, strut mounts, and rack replacement, and in all cases, YourMechanic was at least $100 cheaper than the competition.

If you want to give Your Mechanic a try, click this link for $20 off your first service: https://www.yourmechanic.com/rl/zof5AA*******

The only thing you need to ask yourself is, what will you do with the time and money you saved?

Date of experience: June 1, 2016
Texas
1 review
1 helpful vote
Follow M T.
Unfollow M T.
Send Message
Share Review
Report Review

It's 5:30pm on Thursday and no quote has arrived. Seems this happens a lot... ssssoooooo "yourmechanic" you're "NOMECHANIC"... how long have you been in San Antonio? How can you say a quote will be sent "usually within 1-2 hours" and be so late (if ever) replying?!?

Date of experience: May 12, 2016
Sharlee H. — Your Mechanic Rep
over a year old

Hello MT,

We apologize for your delayed quote. We typically send our customers a updated quote in a few hours. If you would like to send over the email address registered to your account I will be able to look into what's going on for you.

-YourMechanic Team

Illinois
1 review
1 helpful vote
Follow THOMAS K.
Unfollow THOMAS K.
Send Message
Share Review
Report Review

IF YOU WANT THE BEST
April 21, 2016

JAY IS THE BEST. HIS SERVICE IS EXCELLENT. IF THE OFFICE GIVES HIM THE WRONG PART HE WILL GET THE CORRECT ONE ON THE WAY HERE. I AM 74 AND MY WIFE IS 72 AND GOING TO THE REPAIR SHOP IS PAINFUL. WHEN USING "YOUR MECHANIC" ASK FOR JAY.

Date of experience: April 21, 2016
California
3 reviews
3 helpful votes
Follow J H.
Unfollow J H.
Send Message
Share Review
Report Review

"Honorio took the job on his day off after the 1st mechanic could not make the scheduled Sunday morning appiontment. He arrived on time and conducted a pre inspection of the car as well as the struts I purchased. He took his time replacing both struts and was thorough going the process of replacing both front end struts. He then test drove the car to insure the replacement struts were operating properly. Overall, a very good mechanic which I would happily use again in the future."

Date of experience: April 15, 2016
Georgia
1 review
1 helpful vote
Follow Steve M.
Unfollow Steve M.
Send Message
Share Review
Report Review

I scheduled a Coolant Flush and Refill with yourmechanic.com a week in advance. It was my first service with this company and I liked the idea of the mechanic coming to me to do the car service. I was kept informed about scheduling. Chris arrived exactly at the scheduled time. His service was fast, courteous, professional, and competent. Yourmechanic's prices are competitive and then some. I would highly recommend Christopher in the Atlanta area from yourmechanic.com for any basic vehicle service.

Steve

Date of experience: April 15, 2016
California
1 review
1 helpful vote
Follow Hakim A.
Unfollow Hakim A.
Send Message
Share Review
Report Review

If you cherish your time Your Mechanic is the solution because they understand that time isn't money it's PRICELESS!

Many Thanks Your Mechanic staff!

Date of experience: April 14, 2016
Washington
1 review
1 helpful vote
Follow Jessica R.
Unfollow Jessica R.
Send Message
Share Review
Report Review

Wonderful Service!
April 14, 2016

I had an appointment with Shane Watts, and he was amazing! He showed up early, found the problem right away, and used the rest of the hour helping with another vehicle! I highly recommend using this service! Thanks!

Date of experience: April 14, 2016
Washington
3 reviews
2 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Excellent, first class Job, AAA, Had the Alternator of my Mercedes Benz C55 replaced while I was at work, Out of town from work complicates repairs. Have service available to repair my vehicle when I'm working, no loss of work time.

Date of experience: April 14, 2016
Massachusetts
1 review
1 helpful vote
Follow Corrina m.
Unfollow Corrina m.
Send Message
Share Review
Report Review

This is probably the best mechanic ever! Being a single mom, it's hard to afford quality car repair. Being a women it's hard to tell when your being ripped off. You will not find a more honest and friendly mechanic anywhere. He did not charge me for services I didn't need and was honest about what I really needed, which turned out to be just a headlamp... I am so happy I found him and this service! Thank you Emanuel! You saved me $$$"

Date of experience: April 13, 2016
Texas
1 review
1 helpful vote
Follow Peter S.
Unfollow Peter S.
Send Message
Share Review
Report Review

"Alex was very professional, diagnosed my brakes, and even recommended holding off on the rotors for now given the condition did not need replacing. He took the time to explain some upcoming potential issues with the valve covers and spark plugs, which was helpful to know."

Date of experience: April 5, 2016
Pennsylvania
1 review
1 helpful vote
Follow Latrever E.
Unfollow Latrever E.
Send Message
Share Review
Report Review

Love them they come to wherever your car is as long as it is a place to work. The mechanic I had name was Devin. He was very polite, professional and efficient. He answered all questions I asked and made the process of diagnosing my car problems easy. I would recommend Devin for anyone who needs car repair. I have received emails from yourmechanic to check up on me to make sure I didn't have any questions and to make sure that I was satisfied with my mechanic and service. They have very good customer service.

Date of experience: April 4, 2016
Georgia
1 review
1 helpful vote
Follow Jeff K.
Unfollow Jeff K.
Send Message
Share Review
Report Review

Job Well Done
March 31, 2016

"Dwight is very efficient, knowledgeable and professional. I am extremely happy with the service and the detailed report describing the issue and the work performed. We have found our new mechanic and company! Kudos, job well done! Very impressed is not a strong enough word to describe the service and this experience."

Date of experience: March 31, 2016
Georgia
3 reviews
1 helpful vote
Follow Stacy F.
Unfollow Stacy F.
Send Message
Share Review
Report Review

Excellent service!
March 30, 2016

"Excellent mechanic. Richard explained everything in detail and also gave me helpful advice. He replaced my EGR valve in less than an hour and because of him my car was able to pass emissions! I've been telling everyone all day about his wonderful service. I will definitely be using him again in the future."

Date of experience: March 30, 2016
California
1 review
1 helpful vote
Follow Elva X.
Unfollow Elva X.
Send Message
Share Review
Report Review

Was referred to this company by google. I picked your mechanic simply because of my work schedule since I work 8 to 5 pm Monday through Fridays. I only have one car so I would not be able to leave my car or be able to come in to normal auto repair shops at their operation hours. While my assigned mechanic was slightly late he was very professional and easy to work with. He explained what may have been the issue which I understand came from my own failure. However unfortunately he wasn't able to successfully diagnose the issue as the problem started to arise again after he had coincidentally left. So now I am short money and still not sure why my car had issues. Even though my problem wasn't resolved I still appreciate the mechanic's insight.

Date of experience: March 30, 2016

About the business

YourMechanic is the car mechanic company that comes to you – at work or home. Our technology platform offers an economical, transparent, and convenient solution to car repair and maintenance needs.

With our website and app, consumers get estimates on repairs, book appointments with mechanics, read customer reviews, troubleshoot car issues, and track the health and service history of their car. For mechanics, we’ve built a state-of-the-art app that fully equips technicians to perform mobile car services. Mechanics can generate quotes, book appointments, source parts, set their availability, correspond with customers, and much more. Our technology allows mechanics to focus on what they love to do: work on cars.


yourmechanic.com
Founded in 2011
Mountain View, CA