The items were decent quality at an affordable price, and the customer service rep at YOINS was helpful.
I am happy with my order and the size so perfect I can't wait to make another order.
I love Yoins
Crap products, crap customer care... Will never be shopping with Yoins again...
Dear Michelle H.
Deeply sorry for the inconvenience caused, do you have any problem? If it is for the quality problem, please give us more details and photo proof to http://www.yoins.com/Yoins-Contact-Us-a-27.html
Our service will give you the best solution in 48 hours.
If you have other problem, you can also contact us.
Best regards.
Yoins team
Here is my order number. Please tell me where it is *******
Dear Shannon, considering your privacy, we have send private message to you regarding the order status and the tracking information. Please check. Best wishes, Yoins Team.
I will order again.
The service is great! Fast response and fast shipping and beautiful dresses!
Dear Ramona C.,
Thanks for your choosing Yoins. We are happy to hear that you are satisfied with our service and prosucts. Your support is our biggest power to improve in all aspects.
We will offer more beautiful and high-quality products for you, hoep you will like them. (*^__^*)
Wish you a nice day.
Best regards,
Yoins Team
Thanks for the last order, the Japanese trouser is really handsome
Cher client,
Nous sommes heureux que vous soyez satisfait de nos articles. Votre satisfaction est notre plus grande motivation. Bonne journée!
Meilleures salutations,
Équipe Yoins
Thanks for the last order, the Japanese trouser is really handsome
Waiting to see how long it takes to get order but easy to use it took like 3 weeks
Dear customer,
Thank you for choosing Yoins.
The transportation timeliness is related to the transportation method you choose. You can follow the logistics information in your account.If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Waiting to see how long it takes to get order but easy to use
The product was delivered the same day as I ordered it. The quality is excellent.
Best site to shop. Material is great quality is great and the price is great. No complaints at all!
Dear Keya T.,
Thank you for your review.
Your satisfaction is our greatest motivation. Yoins will keep continuing to improve the item quality and supply more good quality products to our customers. We are looking forward to hearing about your next order.
Have a nice day.
Best regards,
JOE WANG
I love customer service, everone is very nice.
Have alot new style for new trench of fashion.
This is not the first order. And will not be the last.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
This is the 3rd placed orders. Went very ok so far. A bit long time of delivery.
"Excellent!" - Great and fast service and very cooperative!
Great website. Easy to use. Great fit. True to size
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Tried to pay with PayPal and it quit twice, but otherwise service was great.
Dear customer,
We apologize for this inconvenience.
We will inform our developers of the payment system. Thank you very much for your feedback.
If you have any inquiries, please do not hesitate to contact us at vipservice@yoins.com
Best regards,
Yoins Team
Tried to pay with PayPal and it quit twice.
I have never had any problems. They get back to my emails quickly and are very helpful.
Very helpful customer service and clothes good quality would recommend
I reordering one dress and yoins staff was answering me to quick, I'm very happy with this company
I am very pleased with my yoins experience. The order was placed correctly and arrived on time
Overview
YOINS has a rating of 3.3 stars from 1,604 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality and live chat. YOINS ranks 3rd among General Apparel sites.
Instant Feedback
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Hala,
Thank you for your comments and support on YOINS. We are most happy when our services and products are recognized by you! Looking forward to your next visit!
Wish you a nice day!
Best regards,
Yuki