I use Amazon in England and find it brilliant. Ive recently ordered in spain from Amazon.es and the experience had not been good. The parcel arrived with the contents in pieces with the sun tan lotions smeared all over the box. Ive tried to get help and support but of course its all in Spanish and I cannot understand what they want me to do. It appears as if they want me to send the product back which is difficult as its a big wet heap of cardboard covered in sun tan lotion. Id never order from Amazon.es again.