YOINS
Questions & Answers
Here’s what buyers have asked with answers from YOINS staff and previous consumers.
182
questions answered
0%
answered within 1 day
Question:
do u have to pay duty charges?
Answer:
Dear kelly
We regret to inform you that YOINS can not give you more advice or information about the tax rates and customs charges of your country.
For more information on this topic, please refer to the following page of our Help Center: https://www.yoins.com/Yoins-Taxes-and-Tariffs-a-21.html.
By yoins y., over a year old
Answer:
Dear Laura L.
Sorry for this mistake, please send us the photo of the wrong product to http://www.yoins.com/Yoins-Contact-Us-a-27.html
We will check this problem for you.
Best regards.
YOins team
By yoins y., over a year old
Answer:
Dear Dian p.
You can contact us directly via email: http://www.yoins.com/Yoins-Contact-Us-a-27.html
Here is our phone number: Phone: 00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00)
Best regards.
Yoins team
By yoins y., over a year old
Answer:
Dear Samantha,
I just got my order in and 3 out of 4 shirts I have ordered are too short. I am only 5'4 and the length doesn't change that much with the different sizes, so I'm sorry, but have to advise you to stay away from this website.
Hope this helps you!
By Tamara V., over a year old
Answer:
Dear Brooke, your order was shipped on 2016/4/14 16:51:51 with tracking number RS476128100NL. You can track your order status on this link: http://www.17track.net/en/.The usual time for delivery to your location is about 7-25 business days. Hopefully you would get the package very soon. Yoins Team.
By Angel S., over a year old
Question:
How long will shipping take?
Answer:
Dear Natasha, Here are the estimated shipping time. Standard flat shipping 7-25 business days Priority direct mail 7-10 business days Express service 3-7 business days. Please click this link to get more information about the delivery. http://www.yoins.com/Yoins-International-deliveries-a-9.html Best regards, Vanilla
By Angel S., over a year old
Question:
How long does shipping take?
Answer:
Answer:
Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com
You could enter the above link to know more and buy what you like. Price displayed on item page.
June
By Katherine L., over a year old
Question:
How is sizing? I'm 5'3 178 lbd heavier in arm. Usually wear a 14 should I order a xl or xxl?
Answer:
Dear Wendy,
Thank you for choosing Yoins.
We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html
Any further problem please contact us via cservice@yoins.com
Best regards,
Yuki
By yoins y., over a year old
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