My contact manager Kate is great. She is always very helpful and we appreciate everything she does for our company
Thomas rep. From Austin, TX was professional. Looking forward to using all technology to assist me to market my firm.
This is the easiest marketing tool! Customer service is fantastic! I would recommend this highly. Especially to small business owners!
Javier Helped me thru the phone today, he explained and answered all my questions very patiently and was very efficient!
The rep I spoke with answered every question I had and really knows her product. I couldn't have asked for more. Thank you!
So earlier today (12/1/15) I finally had time to have a chat with a sales rep after missing him a few times. We went through the video and so on and it seemed like it could benefit my new business but some things I didn't agree with. For example, I have a website that is already managed and designed by a very great company. All updates, designs, apps, etc are done by them. All I have to do is email them or call and tell them what I want for and all I do is pay $40 per month--No Contract. They wanted to give me a mini site but I wondered what the benefit of this would be because he mentioned I could be on the first page of Google but I stated that I was already on the first page of Google for most keywords, also I mentioned that I was already optimized for mobile which he said the mini site would be. None of this stuff I need. Do I need traffic? Yes, of course. Do I need to spend more a month? No, I do not.
Yes, I have to do a lot of marketing and other stuff on my own but its ok because no one knows my business like me. When I deem it necessary to have the responsibly of some jobs outsourced I will but not putting me in a worse financial position.
I own my own domain via 1&1 and just have it routed to my website through the companies servers but if I go with my website I keep my domain because I still own it. Why offer someone a website they don't need?
One thing that didn't sit well with me was when I asked the rep, "What would happen if the company didn't deliver what they promised? Because I can not afford to spend money and it not bring me a return." He first acted as if he couldn't really hear me because he was more than likely thrown off by the question then he repeated the first half of what I ask. I repeated the question and he said they would not want to keep me in an agreement if its not mutual but I would have to pay the startup fee (which is currently being waived) just to be let out of the agreement.
Think I can update my listings for free like Ive been doing.
I love using Yodle for my small business! It is a great and easy to use tool. I enjoy updating my information because it is so hassle free.
Very friendly, fast and effective marketing. They are ahead of every aspect and are making things happen quickly as promised. So far so good!
The rep was knowledgeable and took the time to explain how to fix my problem any answered my questions with answers I could use
I love how they stay on top of your campaign to make sure you're doing everything you need to do to grow your business
Yodle's SEO capabilities are helpful and affordable for our small company. Also, the customer service is excellent for a company the size of Yodle!
I was called many times and already had advertising so didn't need there help. Still calling and calling never listening to me as if things would change in 24 hours. I had a real bad experience with my pay per click advertising. Would find by early morning I was all clicked out for the day. Then guess who calls again, you got it yodle. Salesman says using yodle will improve my business by 10 to 20 thousand per month guarantee. Said you won't experience click bombing by people trying to click you out so you get no business. Hold on here now how did you know I'm being clicked out I never told you this was happening. If your reading this do you see who is the culprit. Now I figured I'm screwed unless I advertise with them or they will just click bomb you. They said you can use your own web site you had and nothing will change, not true they want $3700 down for 3 months and say they will design a web site for you because they know business. Guess again they suck I wanted out they lied and I had calls coming from areas I said I don't go. Then 3 weeks in to this they say my check was bad. I've never bounced a check in my life and know what I had in that account. They start saying or should I say accusing me of passing bad checks. Bank said there full of it and they were given the correct routing number. I read this number back to them 5 times. I'm so glad they wrote it wrong and after that I said piss off. Thank god I'm not burned for my money by there mistakes. The bank was called and made damm sure they couldn't get a dime from me after that crap. Called my friends at the FBI and other places I won't discuss but they would charge them if they touch my account. I'm pleased to say when I go back to advertising guess who is going to be watched for violating fraud laws by click bombing a business to destroy it for personal gain. You got it. Yes security can be placed on my Google account and yes they an watch when and who is doing this. Love to see them do it again. Yodle can find themselves in a prison cell if they mess with me again. I hope everybody learns from this and what an incompetent business yodle is. Don't ever use them and if you are getting clicked out on pay per click guess who is doing it!
Dale - my name is Radley Moss, Yodle's Director of Corporate Communications. Thank you for sharing your feedback but I think it's important that I quickly clarify a few things. Yodle does not "click bomb" any business. This is not a business practice that we would ever consider. I'm happy to talk to you if you would like further clarification around this. Beyond this, we recommend that small businesses use Yodle-designed websites because we specifically build them to maximize conversion. Finally, I'm surprised about your comments on your check bouncing because we generally only accept credit card as a form of payment. If you're open to it, can you please contact me at 212-542-5449 or rmoss@yodle.com? I'd like to get a better understanding of what happened during your experience with Yodle and to further address your concerns. Thank you and I hope to hear from you soon.
I paid $1,500 for their advertising. Six months went by and I didn't have a single lead to show for it. STAY AWAY!
Chris,
We're sorry that you didn't receive the results you hoped for with our services, and would like to speak with you further about your experience to see if we can help. Would you mind messaging us your contact details?
-Mike
So far so good! Just became a new customer of Yodle, and I like what I see! Can't wait to start adding new clients to my business!
She its very knowledgeable and nice, she its so patient to explain me all the tabs and ways to promote my business, I love working with her.
Love yodel, love my rep Jimmy. My business is increasing by leaps and bounds
Thank you!
Aachen Tree Service
The setup procedure was simple. I look forward to utilizing the streamlined email system to schedule and confirm appointments.
Michele was very professional and knowledgeable. She was patient with me in addressing my concerns, and was polite on the phone. Highly recommended.
Answer: I received a few leads that actually worked out. However, it wasn't enough to justify using them in the first place. The leads seemed to come in when I had signed up for their "google ads marketing" addition. So basically, the google ads provided 80%-100% of the leads, not Yodle. I Would've been better off spending my money on Google Ads written myself.
Answer: Yodle only cost me money and quite a bit of frustration! Tony
Answer: I have a spare wet-vac if you have extra cash laying about. Give me a call. It would be a better application of energy use.
Answer: Run Forest Run. They make promises. They will put wrong info on the web. Who spends 600.00 Before a return if you gat that. Run Forest Run
Answer: Dont do it.
Answer: If you get a website made. The search engine go by the 2nd letter in order for your site to be pulled up quickly. You would be better off doing your own social media marketing, joining the BBB and Y and white pages of phone book. Magnetic vehicle signs, etc. Need more free tips email me at rstoutmire@yahoo.com subject line Javier S. Contractor. Hope this help you but don't pay any company any money for any work. Rhonda S.
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
This summary is generated by AI, based on text from customer reviews
Hi, Vee: Thank you for providing feedback on your recent sales call. Please know that we take all feedback seriously and pass it along to the appropriate channels. While it is true that there is never a guarantee in marketing, we do offer the highest level of service possible to our 50,000+ customers. You can see some of our customer’s success stories online and see how they receive a strong return on investment form partnering with Yodle: http://www.yodle.com/success-stories. It’s great to hear you are having success with your current online marketing program and if you would like to share any additional feedback on your sales call with Yodle, please feel free to reach me at Jessica.mcginn@yodle.com or 646-753-6362. Thank you, JM.