I've tried all of the tools and its very intuitive. Really easy to create offers and creating a list saves lots of time!
I think this is going to be a great tool for our salon. So excited to get started. Michell was a perfect teacher.
Michelle was excellent. She was very professional and extremely helpful.
I have no hesitation to call her back if I need more help.
I had a training session with Sarah today. The dashboard is excellent. I especially liked the email features for sending notes to clients.
Jorge just helped me with revisions to my advertise and was so personable and responsive. He makes it an excellent experience with Yodle.
I had a very pleasant and helpful review with Michelle. She answered all my questions and navigated me through the site with ease.
They claim to manage your SEO and Website. They pretty much handcuff you to everything. They will mismanage your website, and flood umbrella content on your site that you do not approve of. (We are an Aesthetic Service, and they continued to advertise me as a Dermatologist) They say you can cancel at anytime but they force you to use their phone number they provide so you are tied to them.
Their hours to answer the phones are horrible. If you need a change to your website they will make the change, but they will not double check it.
They own your Google my business account and google plus page, but they lock it so you cant upload your photos. They honestly make everything really difficult. You are better off doing it youself. I would go godaddy with 24-7 support with people that know what they are doing and are a lot cheaper.
Yodle owes me thousands of dollars. Worst mistake I made opening my business. They teamed up with web.com or something, but Yodel will still suck. I took the time to write this, because they really are that bad.
Yodle is a total ripoff! Definitly STAY AWAY. You should actually send me 100$ as a gift for saving your $#*! for writing this.
Debbie has helped us not only find a house but has made the process enjoyable and super easy! Her experience in real estate sets her above the rest!
I have been in the mortgage industry for a little over 14 years, and typically get a steady stream of solicitations from ad and lead companies. After trying several different programs over the years, I had pretty much chocked it up to the fact that ad and lead companies make their money whether I do or not, and I every time I would try one, I always felt like I got burned.
So when Scott from Yodle started calling me…. And kept calling me, I blew him off as just another ad company. Scott had said time and again: "You won't be disappointed. Try it for three months, if you don't like it or it's not working, you can cancel. There is no long term contract. You can measure the results and see how it is working for you."
I finally decided to take a three month run, expecting to see little to no impact. After dropping about $1,200 bucks in about 60 days, I have three deals. Two have closed with a total commission of $15,332, and one is pending for another $3,000. THAT'S what I call a great return! Seriously…these guys know what they are doing. The ocean is big, and there is plenty of business to be had…but only if people can find you! Make sure you have them work both the paid ads and the organic. I think you need both in order to achieve favorable short term and long term results. When you start getting new incoming calls, I guaranty you will begin to sit up in your chair and take note. You need to posture yourself for conversations to convert new incoming calls by establishing report and trust so you can increase your conversion rate.
Here's the key: If you do decide to try this, you better try to answer every call that comes in. Once I got a legit call, I began to pay close attention to incoming calls, whether it was a local or long distance number, because I soon realized the area codes that I did not recognize were often prospects that had recently moved into the area. If I do miss a call, I always call that number back as soon as I can. WARNING: If you are diligent and attentive, the name "Yodle" will make you some serious bucks…and may even make you want to stay in the business!
-Giles W.
Great Customer Service. Very happy with Javier and looking forward to continue the relationship with Yodle
Michelle was very patient, detailed oriented and friendly. She offered everything I was looking for. Thanks!
I wish i read this review site before i signed up with Yodle. I felt I needed help in this area and thought they would help increase my s. E. o. And web presence. I thought i would try it and spent over a 1200 a month. I gave it over six months and felt it was just getting my own customers to call me when they looked me up. Since they were searching the name of my business, i really didn't see the benefit. Hey, I am a big boy, I tried it, it didn't work. I understand so I called to cancel my contract. That is when the crap started. "sorry sir, you need to talk to that department and they are in a meeting", " we will call you back". No return call for three days, so I called again. Talked to someone and she told me they would cancel it. No problem right? Well go on your smart phone and Google "apple sport imports". That is my business. You will get what you think is my website and click it... now you go to Yodle.com! WTF. SO NOW WHEN MY CUSTOMERS LOOK FOR ME, THEY GO TO YODLE. THANKS YODLE. GLAD YOU GOT MY 7,000+ DOLLARS AND ARE NOW SCREWING ME OUT OF MY OWN CUSTOMERs. So now i get to spend my time emailing you, calling you, and posting reviews on every website and facebook, twitter page i can about them instead of trying to run a business. Also, I emailed and called the nice lady that helped me. NO RESPONSE. What a joke. Can't wait to hear what "jasmine" has to say.
I signed up for three month trial and have been completely dissatisfied. They create a mini site with a phone number they monitor. I immediately started getting calls from wrong numbers all over the country. By the end of three months, thanks to their online tracking system it is crystal clear that they really don't care much about customer service. Literally 90% of the calls I got were wrong numbers. The leads I got, which were few did not convert but I'm ok with that. Some things take time but a 90% failure rate because they assigned me a number with a history is unacceptable. When I demanded a substantial portion of my 1600 bucks back they offered my 92 bucks for the cost of the calls. They went on and on about all the work they'd done for me. Yesterday their rep claimed they had fixed the problem one month after I complained about it but had nothing to say about two more months of wrong numbers. At one point he actually suggested that I was getting calls from people in my area who had actually recently moved and that explained the phone numbers. So if you follow along here the calls I got, asking to speak to some other company entirely, on the other side of the country, were actually good leads. I think I paid more than enough money to test their claims and for me, saw a 90% failure rate. Then the rep tried to give me some baloney about how advertising works. Having been in the advertising business for about 25 years I had to explain to him that a 90% failure rate would actually not bode well for keeping a customer. I have been told numerous times that they attempted to contact me to address these issues but there are no voicemails or emails. Yesterday the rep told me he would get back to me in an hour and a half to address my complaint... nope, nada. No doubt there are happy customers out there or they would not be the size they are, but if you have issues I don't think you will be getting the support you expect or deserve.
Jack - this is Radley Moss, Director of Corporate Communications at Yodle. I am very sorry to learn about the challenges you experienced during your time as a client. I am particularly disappointed to read about your experience with our customer service team because we take great pride in the support that we provide to our clients. I'd be most appreciative if you can reach out to me at rmoss@yodle.com or 212-542-5449. I want to find out who you were working with on the client services team so that we can address this matter, as well as look into the specifics of what happened with your account. Thank you and hope to hear from you soon.
We have had a good experience working with the Yodle crew.The dashboard is a great tool to keep track of what is happening on a daily basis.
We’ve seen more traffic and more conclusive results with yodle. I like that the staff is easy to work with whenever I have a question or concern.
I received a call today from a Yodle coach who gave me several good pointers and made me feel enthusiastic about the program. The future is bright!
Carly was very helpful and had an answer for every question I had. I am exited to begin using all the new tools I learned about today.
Beth was great setting up my site and getting me started on the Yodle platform. I'm looking forward to lots of new business with my new site!
Ryan was so helpful and kind. He took all the time I needed to get acquainted with
Yodle and get me started. I give him an A+
Rep answered all my questions quickly. I felt he heard what I was asking and was responsive. Happy with Yodle's customer service!
Answer: I received a few leads that actually worked out. However, it wasn't enough to justify using them in the first place. The leads seemed to come in when I had signed up for their "google ads marketing" addition. So basically, the google ads provided 80%-100% of the leads, not Yodle. I Would've been better off spending my money on Google Ads written myself.
Answer: Yodle only cost me money and quite a bit of frustration! Tony
Answer: I have a spare wet-vac if you have extra cash laying about. Give me a call. It would be a better application of energy use.
Answer: Run Forest Run. They make promises. They will put wrong info on the web. Who spends 600.00 Before a return if you gat that. Run Forest Run
Answer: Dont do it.
Answer: If you get a website made. The search engine go by the 2nd letter in order for your site to be pulled up quickly. You would be better off doing your own social media marketing, joining the BBB and Y and white pages of phone book. Magnetic vehicle signs, etc. Need more free tips email me at rstoutmire@yahoo.com subject line Javier S. Contractor. Hope this help you but don't pay any company any money for any work. Rhonda S.
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
This summary is generated by AI, based on text from customer reviews
Hi Forrest,
Thank you for taking the time to provide feedback and I want to apologize for the trouble you have had updating and managing your website. We strive to provide our customers with low-cost, effective marketing solutions that are supported by a team of dedicated customer service staff. While I understand you did not have this same experience, the majority of our customers do have success with our marketing solutions including SEO and adversites, you can see some of their success stories online here: http://www.yodle.com/success-stories. If you could, please reach out to me so I can look into resolving these issues and circulate the feedback to our senior management. You can reach me at 646-768-3690 or gina.balistreri@yodle.com. Thank you!