I left Yodle for a local company, boy what a mistake it was. My budget is lower, and the results are great, happy customer here.
Every question was addressed and the person did not make me feel dumb about some computer things. Even though I know I am! M
I am new. Only have one call so far, but it was a good one. Program seems impressive. Customer support is responsive and helpful.
Yodle's dashboard is so easy and allows us to do everything we have been trying to accomplish with our marketing all in one web space.
Not worth the money. I got a couple of new clients - 3 in 5 months. Most of my calls were wrong numbers or people looking for freebies.
Their service is very expensive. They backed out after taking over $500 from me and still have not refunded the money to me.
Bonnie was extremely helpful in explaining
The dashboard data and exactly how all this
Works to bring us more business.
Thank you Bonnie.
Helps to drive communication and buzz about my business - we can see this will be useful as we move into the busy season.
It was an excellent experience. My instructor was just great. She explained everything in detail and made sure I understood before moving on.
What a delightful setup call we had with Miles... she was just full of energy and information. Looking forward to the next call...
Love it so far, the staff is well trained and you can sense a genuine and sincere willingness to help small business grow.
Had a very pleasurable experience with Jared from Yodle. He was very detailed and took the time to explain everything thoroughly. Highly recommend.
She is very helpful. Well spoken and knowledgeable. Friendly and confident. I asked to work directly with her from now on Joe
They will charge you a year later for no reason! Yodle is decent at marking themselves, but horrible at marketing other companies!
I'm a small business owner and this site has been super easy to use and straightforward. It's helping out immensely! Very pleased
Miles did a great job walking me through the communication, web presence, and contact tabs. Very helpful and I am grateful!
Justin
Really helpful when trying to build an online presence and competing with larger companies. Will continue to grow my company using Yodle!
I was very skeptical of Yodle when I first started. After working just 15 minutes a day it has bolstered my business.
Working with Yodle has been very easy. They have increased our online visibility and developed a very nice site for us.
I called and asked about an uploading issue and while on the phone they quickly updated two other items as well!
Overview
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
This summary is generated by AI, based on text from customer reviews
Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.
For more information visit www.yodle.com or call us at 877-276-5104.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello – This is Syvenna Siebert in Yodle’s communications department. I’m sorry that you didn’t have more success while you were working with us. Please reach out to me at 646-770-8974 or syvenna.siebert@yodle.com if you’d be willing to providing additional information about your experience. Although we’re proud of the value that we deliver to our tens of thousands of local business customers we’re always looking to improve, and appreciate your honest feedback.
Thank you,
Syvenna