website thubmnail of Yodle
How would you rate Yodle?
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Illinois
1 review
2 helpful votes
Follow Monique R.
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When I first was presented the web demo by my sales consultant I was impressed with his professionalism. After I signed up, he followed through on everything he said he was going to do. Overall, I've had a positive experience with Yodle.
More importantly, I've gotten new clients since I signed up with Yodle.

Date of experience: September 30, 2013
Texas
1 review
4 helpful votes
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Lies from the beginning all the way through. I looked up reviews before signing- but somehow didn't see this...
Every time I complained, they said" we are one of the fastest growing...". Blahblah blah.
You know, If i took my client's money and didn't provide any work or results, I'd have absurdly high profits, too. Don't get scammed- stay away. This company is just here to make the shareholders and CEO some quick cash for nothing- and then they will disappear. Everyone involved with this company should be ashamed. They are con-artists

Date of experience: February 12, 2013
Oregon
1 review
15 helpful votes
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Stay away, huge cost and low returns. You can do your own advertising that's more local with Google, Bing and yahoo. Plus it will cost you 50-70% less. If you want the convenience of having someone else do the work for you then you can use Yodle but keep in mind they will make an exorbitant amount of money off of you. Plus if you cancel them you will lose potential customers that have booked the mirrored site of yours hosted on Yodle's servers. None of the advertising is directed to your business website or phone directly, it's all channeled directly through Yodle first. ("Gotcha!" is what they should be saying)

Looks like somebody is posting some false reviews on this site (Its been reported...?):
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http://www.flickr.com/photos/*******@N03/*******972/

Date of experience: February 26, 2010
California
1 review
2 helpful votes
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Mine is a small business startup, and as such, needed an effective vehicle to get the word out about us. I picked Yodle because our parent company using them for web development and lead generation. Now I wouldn't just blindly follow our parent company, but their recommendation was a good starting point. After 5 months with Yodle, I am a satisfied customer. Yodle built us a professional looking site and utilizes SEO for premium search results. They are extremely quick to process my requests for updates/changes. For example, we are constantly updating our photo gallery and like to see the fruits of our labors published. No complaints about the service. Same with textual changes... if I see it, they fix it. My account rep, Courtney, is top notch and a pleasure to work with. In summation, I heartily recommend Yodle for all website needs.

Date of experience: November 26, 2013
Colorado
1 review
3 helpful votes
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Talk about Bang for Your Buck!
June 3, 2015

Since I began this marketing journey with my dad, the owner of CSCInc., last year, I have not completed one task without going about it the hardest way possible. Of course, I am a perfectionist and must understand everything in order to move forward. Every single time I call on Yodle. Their experts not only step up, but then proceed to blow me away with all of the benefits they continue to offer. Not only have we recv'd several solid leads... our site and presence shows up everywhere. Keep up the awesome work! Thank you so much!

Date of experience: June 3, 2015
Texas
1 review
4 helpful votes
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I just finished my 3 month contract with yodle. All I can say is stay away. I wish I could have canceled after the first month. Was a huge waste of money. They didn't get our business name right. Put up pages of services that we don't provide. We also never had so many solictitation calls.

Date of experience: May 8, 2012
Missouri
2 reviews
0 helpful votes
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Setting Up my Yodle Account
February 1, 2016

I already love my experience with Yodle. Matt contacted me and explained what Yodle can do for my business, I was so impressed with him and what he had to tell me that I just had to give it a try. Ryan M., one of my coaches, just helped me set up my account and get my website going. He was friendly, helpful, understanding and patient with me - computer is not my first language! (lol) I feel like I am working with good friends. Yodle is so easy to use, and believe me, if I can use it, ANYBODY can. I look forward to a long and profitable experience with Yodle and my new friends. Kudos to Ryan M. & Matt - give them a raise!

Date of experience: February 1, 2016
Arizona
1 review
4 helpful votes
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This company is a complete scam. They provide no service whatsoever. Lock you into a 6 month contract and tell you to wait for results. They built an adversite page for my real estate company that my 5th grade daughter could of created in 20 minutes. Every time you call in they tell you the results take time. Next thing you know you've been charged $1500 and not one result whatsoever. I got zero leads from this in 6 months. They are literally stealing money from small business owners. Sad way to earn a living. Lesson learned for the future. Hope thjs helps someone else from being ripped off.

Date of experience: December 19, 2016
Executive S. Yodle Rep
over a year old

Bart,

I apologize that you didn't receive the expected results. I'd be happy look into your account and see how I can help, if you'd like to private message me your account details.

-Mike

Washington
1 review
1 helpful vote
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Great job!
June 14, 2016

We had our first session today to set our website and Jared did a great job explaining everything. He took time to answer all of our questions, he explained every feature of the website and dashboard, he made us aware of the importance of keeping the website updated and fresh. He also went through his whole presentation with confidence.

Date of experience: June 14, 2016
New Jersey
1 review
4 helpful votes
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Great Marketing Professionals
May 7, 2015

We were very reluctant to commit to a marketing program, but everyone at Yodle was so helpful and took the time to answer our questions. They were very thorough and we had multiple calls where every aspect of the program was explained. They walked us through the use of the dashboard and when our results were not exactly what we were looking for, they were very proactive and got our information changed immediately. We are very happy we choose Yodle to assist us with our online presence and marketing.

Date of experience: May 7, 2015
Pennsylvania
1 review
1 helpful vote
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The ease of the use of the site is amazing
January 8, 2015

The ease of the use of the site is amazing. I was thinking I would have difficulty with it, but that isn't the case. My rep was so informative and described everything in great detail. She took her time and answered any question I had. I am so excited to start this next chapter in our company's advertising.

Date of experience: January 8, 2015
California
1 review
0 helpful votes
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Awesome customer service
February 28, 2015

I want thank Jaime for helping me keep growing my business. I asked him about their other services and he was quick to explane what the other services were about, he even told me I qualified for a discounted rate, I had called a couple of weeks ago and customer service who answered gave me a ridiculous amount per month. Thank you again Jaime for being honest and concerned about the client and not the bottom line.

Date of experience: February 27, 2015
New York
1 review
1 helpful vote
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We are a Four Seasons Sunrooms franchise that came on board with Yodle about 1 year ago. My experience with working with Meagan Barker as my customer service rep has been amazing. Always there when needed... goes the extra mile and beyond. I haven't really spoke to anyone else because she has been there on all levels. I can only imagine that the whole team is great. I know that with web changes, they've been write on top of things. I would recommend very, very highly!

Date of experience: January 16, 2014
Washington
1 review
2 helpful votes
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I`ve been a general dentist since 79. My web manager suggested yodle to increase my exposure and improve my new patient numbers. I needed to be more visable on mobile sites and my traditional web page wasn`t doing it.
Since I started using yodle, my call volume has increased significantly. My return on investment is about 2 to 1. We are converting about 10 to 15 % of the calls for office visits. So far we have had much better results than using adwords from google.
I`d give it a try if I were a small business

Date of experience: July 15, 2013
Florida
1 review
2 helpful votes
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Unlike the various types of advertising we used in the past, yodle tends to give us a more targeted demographic. There’s been an increase in traffic to our website & in phone calls, and an overall increase in appointments generated from yodle.

Date of experience: August 8, 2013
California
1 review
1 helpful vote
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Everyone I have spoken to has been extremely helpful. I'm hoping this helps my business grow the way yodle says it can. The dashboard is great and has many functions I find useful. I'm hoping to do business with Yodle long term.

Date of experience: December 29, 2014
Indiana
1 review
3 helpful votes
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Yoddle, where do I begin?
January 20, 2015

Yoddle, where do I begin? I was a little apprehensive at first about their services. As a small business person I feel like I spend half the day answering calls from people trying to sell me stuff. When I took Yodles call they were not pushy and just showed me their services and left it at that. Since signing with Yodle I have seen a significant call increase. We use several forms of marketing and Yodle is one of our top producers of call volume. I would highly recommend Yodle for any type of Service Company.

Date of experience: January 20, 2015
Missouri
1 review
0 helpful votes
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Coaching Call
February 11, 2016

Tamika Seda The fabulous person called me today ad did a great job walking me through the awesome website yodle has set up for me. I could not be happier. She was polite well spoken a fellow USAF airman. I honestly wish all the people I have to deal with on phone calls were as well trained and nice as Tamika. I would suggest that you treat her well she is a great representative of your company. Happy customer Russell Chapman

Date of experience: February 10, 2016
Florida
1 review
6 helpful votes
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I got yodled
January 16, 2014

I got yodled. I have received nothing from my investment with yodle. Seriously, nothing. I'm so disappointed in myself for buying into their sales pitch. What a waste of money. Hopefully I can help at least one person out there avoid making the same mistake as me. I can't even find my own adversite that they made while doing a web search. So disappointed at loosing that money :(

Date of experience: January 16, 2014
Radley M. Yodle Rep
over a year old

A U.,

My name is Radley Moss, Director of Corporate Communications at Yodle. I saw your comment and wanted to reach out to see if you'd be willing to contact me at either rmoss@yodle.com or 212-542-5449 to discuss this further. It's very important to us as a company that our customers get the best possible results and value from working with Yodle, something that we consistently deliver. I'd like to find out more about what happened with your online marketing campaign if you have a spare couple of minutes to talk to or email me.

Best,

Radley

Maryland
1 review
0 helpful votes
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I love Yodle
September 28, 2015

I Love Yodle. Yodle is very user friendly. The letters they send to potential clients, make you look extremely professional, leaving a positive reflection of you and giving the potential client a good feeling of wanting to do business with you. They walk you through everything and encourage you to work on your site so you can be the best you can be. They are truly focused on you. I look forward to continuing with Yodle for the success of my business. Thank You

Date of experience: September 28, 2015

Overview

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111