website thubmnail of Yodle
How would you rate Yodle?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Lorraine B.
Unfollow Lorraine B.
Send Message
Share Review
Report Review

What a pleasure it is to work with Bonnie!
April 14, 2016

She is very knowledgeable. She took me by the hand (through the phone) and walked me through working with Yodle. She knew exactly where I was all the time. When I got lost, she could find me right away. I learned so much! Thank you Bonnie!

Lorraine Burns

Date of experience: April 14, 2016
Indiana
1 review
1 helpful vote
Follow Tyler S.
Unfollow Tyler S.
Send Message
Share Review
Report Review

We started out marketing our business just by word of mouth and referrals. With Yodle, we get reports on how we’re doing and where our leads are coming from. It’s good to see what we’re seeing success with and which areas and strategies we need to work on.

Date of experience: November 18, 2013
Kansas
1 review
1 helpful vote
Follow Mike O.
Unfollow Mike O.
Send Message
Share Review
Report Review

I used Yodle for several years to help grow my business. It was my first experience with PPC. It was a great, easy way to get into a working PPC campaign. Rachel our rep, was always available and did a great job helping with any changes or concerns. She seemed to care about the success of our overall campaign, which was important to us. Overall it helped grow our business to the point we needed to hire a complete marketing company to oversee all of our marketing necessities.

Date of experience: June 26, 2014
New York
1 review
0 helpful votes
Follow Veronica H.
Unfollow Veronica H.
Send Message
Share Review
Report Review

Carly a great asset at yoodle
February 3, 2016

Carly was the only one in these 7 days of being in business with you that brought a smile of satisfaction on my face. NO ONE understood what I wanted and even some representatives told me that the lay out I had before was unable to be changed. Soo bad
Some other like Sarah promised me to call me back after speaking with Google representative and still waiting. Soo bad

Anyway, I hope to continue working with this creative, genuine and smart girl named Carly

Date of experience: February 3, 2016
Illinois
1 review
1 helpful vote
Follow Brian F.
Unfollow Brian F.
Send Message
Share Review
Report Review

Great Marketing Program!
March 11, 2016

Needed to do something to increase business and my internet presence. Talked to Yodle and was impressed, but was worried about the money! Decided to try the 3 month trial. Went live and within 7 days had nearly enough new business written to pay for the entire 3 month program! Dashboard is very easy to use and the information astounds me! The ability to personalize my website is simple and can't believe how easy it is to connect to my social media! (If it sounds like I know what I'm doing, you're wrong! Yodle makes all of this work!) 2 weeks in and I can't recommend Yodle, their services and employees, enough! "Try It, You'll Like It"!

Date of experience: March 11, 2016
California
83 reviews
913 helpful votes
Follow Oscar J.
Unfollow Oscar J.
Send Message
Share Review
Report Review

Do not fall for their "we will buy your domain name with a. Net for you". That way they OWN YOU and you no longer own that domain name. If you do use yodle, please buy your own domain name using godaddy or whatever. For tracking purposes they want you to use their phone number. That is fine, but here is my advice, on your website use a new phone number and merely have it forwarded to their number. That way when you quit using yodle after you get tired of paying extra $$$ for google ad words, you can easily stop their service. It is much harder if they own your phone number. Their service does work and it does bring in business, I give it a 2 stars because of their tactics to keep you as a client.

Date of experience: June 21, 2013
California
1 review
1 helpful vote
Follow Zac B.
Unfollow Zac B.
Send Message
Share Review
Report Review

I've been a Yodle Customer for 3 months now and so far so Great! The customer service has been extremely helpful every time I have questions or want to make a change. The results on new business for my company has been better than expected! I will continue to Yodle!

Date of experience: January 7, 2016
Ohio
1 review
0 helpful votes
Follow Jay F.
Unfollow Jay F.
Send Message
Share Review
Report Review

Great Representative
February 4, 2016

Tamika was our representative in our second set-up session with Yodle. She was fantastic - both professional and personable. She made everything easy to understand without talking down to us. We would love to speak with her every time if possible! Thanks for your help, Tamika!

Date of experience: February 4, 2016
California
1 review
0 helpful votes
Follow Andrew L.
Unfollow Andrew L.
Send Message
Share Review
Report Review

Great experience!
September 17, 2015

My Yodel representative was extremely helpful in getting my site set up. She walked me through everything and helped me make the changes I needed to make. I feel very good about my decision to work with Yodel and confident that it will bring my business to the next level!

Date of experience: September 17, 2015
Minnesota
1 review
1 helpful vote
Follow Kristi N.
Unfollow Kristi N.
Send Message
Share Review
Report Review

My business is thriving since going with Yodle
March 29, 2016

I have had a large increase in first time customers since working with Yodle. I love that I can email or have a online chat with Sharica and get all my questions answered. No hassles, no long wait times just results and business! Thank you

Date of experience: March 29, 2016
Alabama
1 review
4 helpful votes
Follow william b.
Unfollow william b.
Send Message
Share Review
Report Review

First month got one good lead in the 3rd month now nothing but sales calls and wrong numbers also the reps had a hard time giving me the right area code for the number that they put on the website she just had some random area code not a great experience

Date of experience: March 8, 2014
Hawaii
2 reviews
26 helpful votes
Follow Paul S.
Unfollow Paul S.
Send Message
Share Review
Report Review

I arranged a 20 min
November 4, 2014

I arranged a 20 min. Telephone pitch with a salesperson. It was a pretty good (1 hr.) presentation and I was considering signing up, but I explained to her that I do not make decisions on the phone and I would not be signing up yet. She was determined not to let me off the phone without a commitment and got very pushy and aggressive. I finally told her that I would get back to her later and hung up. The next day, I followed by email with questions, but there was never any response. This was over a month ago.

Date of experience: November 4, 2014
Radley M. Yodle Rep
over a year old

Paul – this is really disappointing. I’m sorry if you weren’t treated professionally, and I’d like to look into it. If you remember the name of the person you spoke with, could you contact me at 646-770-8974 or syvenna.siebert@yodle.com? If you’re still considering using Yodle’s services, I can also introduce you to someone that can answer your questions and provide more information.

Thanks for your time,
Syvenna Siebert, Public Relations Manager

Tennessee
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Send Message
Share Review
Report Review

Best Service...
March 15, 2016

I called Yodle the other day and had some questions about my new website. I spoke to Thomas who was a great help... He was very eager to help me with my ideas and helped me up load a photos to my web page. He also spotted a few things that were omitted and added them to help me make more adjustments to the site and make it more appealing. I have a few more things I want to do and the best thing is knowing that Thomas will be there to help me. Thanks Thomas for all your help... Look forward to working with you again.
Mike

Date of experience: March 15, 2016
Washington
1 review
1 helpful vote
Follow Alisha F.
Unfollow Alisha F.
Send Message
Share Review
Report Review

Yodle Dashboard is amazing!
May 8, 2015

The ease of use for the Yodle dashboard is going to save me hours! By posting an offer it translates right to Facebook, and across the web. No more spending hours sending out emails to customers. WIth this system you type your email, and it automatically sends it out to your customers.

Date of experience: May 8, 2015
Michigan
1 review
1 helpful vote
Follow ric s.
Unfollow ric s.
Send Message
Share Review
Report Review

Yodle systems--Quality leads
January 22, 2016

I have been a yodle client for a number of months and are starting to see some quality leads coming in--
The folks at yodle have a great system and I would recommend them to fellow real estate agents---and companies looking for a much better web presence.
Kudos to everyone at Yodle!

Date of experience: January 22, 2016
Ohio
1 review
0 helpful votes
Follow kim d.
Unfollow kim d.
Send Message
Share Review
Report Review

Yodle
January 21, 2016

Very good, very thorough. Hoping that the flexibility to change the site helps generate business. Staff is always friendly and took lot of time when I call to walk through and explain. Initial walk through call with Beth was great. Great personality, patient and positive.

Date of experience: January 21, 2016
South Carolina
1 review
0 helpful votes
Follow Kim P.
Unfollow Kim P.
Send Message
Share Review
Report Review

Yodle has the best team of advisors we have ever encountered as far as business development. We are HVAC contractors and from beginning to end the team help set us up to be visible on almost 60 different search engines. We love the ability to keep our name out in from of our industry by creating offers and email campaigns set up through Yodle. Our favorite part is being able to go over our sales calls critiquing each one to improve on. We give Yodle 5 stars and recommend them highly to all our friends that are business owners. Yodle has made our life easier in bringing in more clients to our business.

Date of experience: March 1, 2016
Idaho
1 review
0 helpful votes
Follow Joshua C.
Unfollow Joshua C.
Send Message
Share Review
Report Review

Google reviews
April 26, 2016

I asked how we can get people to do Google reviews. I learned Google took away the option to leave reviews for local businesses on their Google+ account. He added a button to our site but the link sends the user to our about page with no way to leave a review

Date of experience: April 26, 2016
Washington
1 review
1 helpful vote
Follow mark b.
Unfollow mark b.
Send Message
Share Review
Report Review

My sales rep at yodle, Jorge, is a great guy and very professional and a good asset for the company. He made very easy to discuss and solve any problems I had both times I worked with him. I'm very busy and he listened and solved my concerns quick. I thank him and all of you at yodle.

Date of experience: December 15, 2013
Texas
1 review
1 helpful vote
Follow Luis H.
Unfollow Luis H.
Send Message
Share Review
Report Review

Excellent services, I have been doing business with Yodle for over two years and it certainly has been one of my the best decisions I have made in for my business. You owe to your self to find out what they offer and to give them a try. I wish I would have consulted with Yodle in the past with my other ventures that did not do as well as my current business is doing.

Date of experience: April 16, 2014

Overview

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111