On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has a mixed reputation, with some customers praising the ease of online shopping and the variety of clothing options. However, significant concerns dominate the feedback, particularly regarding product quality, long delivery times, and poor customer service. Many customers reported receiving items that did not match descriptions, were of substandard quality, or arrived damaged. Additionally, issues with returns, including high costs and unresponsive support, have led to accusations of deceptive practices. Overall, while there are positive experiences, the prevailing sentiment suggests a lack of reliability and accountability in customer service.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No compra! Todo mentira
Pierdes tu dinero y nervios
Despues de 4 semanas no te llega nada y ellos trabajan con tu dinero
I ordered a pair of sandals many days ago. On the web (in which, despite what they say, it is impossible to track the product) it says that they were sent more than 6 days ago but they have not been delivered yet. I have sent 3 emails asking about the status of the purchase, by the only way available (web form) and they always answer the same thing: standard emails that have nothing to do with my specific question. IT IS A SCAM. A FRAUD. So you can see that my complaint is real here is my purchase order number: TZAK6N*******.
Don't buy on yivette.com. It's a scam and their business model is based on low quality plagiarism and you should disregard the shipping costs to China. They should be fined in the EU.
The purchase of my dress was through its online store, a very fast and easy to follow process. At the time of delivery, I was pleasantly surprised that I had a free gift in my package. Many thanks to this boutique and the team for the beautiful gift!
This online clothing store provided the most amazing customer service I have received in a long time, I asked about the dress and got very fast answers, they went out of their way to help me buy the dress I wanted and provided me with a very fast delivery. I would recommend this page and its high quality clothing to everyone!
Having recently moved, I needed to find a new clothing website to order clothes. After having been previously caught by dishonest sites, at first he was cautious, as expected. But when I saw the outfit on the website of this boutique I could not resist buying it for my vacation. I was very satisfied
Answer: All you will receive to any email is a standard reply, it's impossible to get beyond this, so they appear at first sight to be helpful, but they are just giving you the run around.
Answer: Very poor quality, regarding materials, cut and sizing. The items I received (2 out of the 6 I had paid for) are smelly and unwearable. The pictures on the website are completely misleading.