Yelp

I had reviewed T-Mobile based on my experience when I had called their on line phone #. Without any inquiry from me Yelp send me the following email as a reason for removing my review:

"Hello,

We're reaching out to let you know that our moderators removed the review you posted to T-Mobile because it didn't look like your content depicted an experience at this physical location."

It is funny that Yelp believes calling the toll free # of T-Mobile has a physical location.

Yelp is very biased platform for true reviews. I will no longer review or consider other reviews on their platform.

This site is a very biased site. They blast negative reviews all over the web. They hide favorable reviews and in some cases actually remove them for no reason. That is unless you advertise with them. If you pay their advertising fees the negative reviews will disappear and the the positive will be highlighted. How do owners of these types of scams live with themselves. Oh well one day they will be judged whether by our courts or a higher one!

A terrible site full of fake and paid-for reviews. You cannot trust anything you read on YELP! They use their algorithms to plant the "best" reviews. Businesses cant remove their listings and are held to ransom by their one sided content policy, anyone can write a review whether they used the business or not.

Yelp to me is honest, fair, and helpful compare with some other places. When yelp removed my reviews they informed me and told me the reasons. Some other place like Google just does not post without a reason and misleading me that the review was on but in fact only I can see it.

I thought to get more marketing I'd try out Yelp to see if that would bring in more customers. The girl on the phone was very pushy about getting started and how they could really help me. I kept telling her I wanted to wait and think about it. She was very pushy about getting my card info into the system and getting me set up. While I decided to go ahead and run the ad, I saw my customers would go in on in support and write great reviews on their experience. The next day I suddenly noticed that they were all gone and the 5 star rating was gone too. How do they expect a business to promote and they remove your ratings and reviews like that. So I gladly cancelled my add only 3 days into it before the payment was to come out because they are not honest and I don't feel my business was fairly treated in this. I'll keep using free promotion on IG and the way I've been doing it with no issues. If this helps anyone not get caught with Yelp up I've done my good deed for the day.

Once upon a time, Yelp was a useful resource. Now, it's just a scam which sucks money from small businesses which get nothing in return. My own experience: I signed up for a "free" trial of an enhanced listing for my web/print design business. After the free trial, I would only be charged for real genuine leads. They immediately (during the "free" period) began sucking money out of my bank account. I cancelled. They sucked more money from my account. I tried and failed to find a person at Yelp who would/could do something about the problem. They sucked more money from my account. I cancelled the card they had on file. It's not just me. I know several small business owners who complain that Yelp only shows the negative reviews unless they fork over the big bucks.

Yelp is the most dishonest, corrupt company I have ever dealt with. They made gross misrepresentations to my company, and after telling me my monthly rate for advertising would be $125.00, they proceeded to withdraw $700.00 from my bank account. The information regarding my company on their site is incorrect, yet it's locked so I can't correct it. I requested to be removed from their site and they refuse to do so. They also only post negative reviews, never checking to see if they are true or not. They hurt businesses, not help them. I am making it a point to tell other business colleagues to never use Yelp.

YELP! Your platform allows for people to slander businesses without provocation or credence. These could be disgruntled ex-employees, or just persons looking to cause trouble. Yet, your platform seems to indicate that ALL of these reviews are legitimate and people should listen and make decisions based on FALSE reviews to which business establishments they will support. When are you going to figure out how to stop false reviews, reviews from disgruntled ex-employees, etc., etc. that are RAMPANT on your platform. Don't be surprised when you have a major lawsuit involving your review platform that slanders businesses with absolutely no backing or proof this happened in the first place. I will be waiting and looking forward to that day! Consider this a 1 star review YELP!

Anyone normal who has socialized properly growing up knows that when you call someone a "Nazi", it means they are basically an uptight jerk. I used this a couple times in a review of mine along with calling the business a concentration camp, which it was. Four years after the fact, Yelp deleted this review, claiming it was culturally insensitive.

I deleted my account. This was such an affront to everything I believe in. It was not racist or bigoted in any way. Their reasons to delete the review were such a stretch, I could not feel compelled to do anything with that site anymore. It was just pure stupidity. I will not encourage this wave of PC nonsense that is going on anymore. It's a cult. It's only going to get worse if people do not stand up to it. Wow.

Yelp just takes advantage of small business owners. They make you pay to get a bad review off the top & then the review sticks because of the way their "algorithms are set up." Google reviews are where it's at.

We signed up for an ad on yelp and without asking they upgraded us to a program that costs $180/month. We asked for proof that we agreed and they said "you let it go for months without cancelling." We were behind in reconciling out credit card account and did not notice it. They refused to help.

My car was on its "last legs", so I needed to have it hauled away. After several paltry offers from local wreckers, I remembered the classic commercial from Victory Auto Wreckers, so I called them. The friendly rep on the phone gave me a generous offer, a pick-up date for two days later, and a pick-up time with a window between 7 and 10 am. I was also promised a phone call one hour before arrival. As promised, I received a phone call at 7:15 am, and Keith, the driver, arrived promptly at 8:15 am. After a quick inspection and signing of papers, I was given the cash I was promised, and Keith put my car on the tow truck. He was friendly, respectful, and made good use of everyone's time. He was very professional. I wish all business reps were like him. I highly recommend this company to anyone. AAA+++

They (YELP) offered me $300 credit and two weeks have gone by and still there is a credit of 256 left. I then go to pay my bills with online banking to see that YELP charged $416. I wrote them of this mistake and they acted blindly towards this situation and refused to give me a refund. I don't have extra money to just give away especially when the money they took was part of my rent. I would never sign up to anything I could not afford.