Xtralights

I always clicked on the Xtralights website whenever I required any kind of vehicle lights. But this time, my experience with Xtralights was not that good. Initially, it was really hard to find the product of my choice; after that, the delivery was 5 days late than the mentioned period. But everything was forgotten on my part when I called up the customer services, the executive was so professional and sympathetic. I received my package and the product suited my car just right.

I wanted halogen LEDs and fog lights for my car- Toyota Camry and I ordered them from Xtralights. After making the payment online I found out that there was some kind of error in the transaction and I was not able to complete it. After three wasted attempts I got my order placed. Fortunately, the lights were delivered after six days but, when I opened the package I found that one of them was broken. I asked for a replacement and was send another pair after a week. Though their service is not up to the mark but, the lights were of good quality and perfectly fit in the car.

A few months back, I required headlights for my Ford Escort as they were giving me some problem. I thought of getting them from Xtralights as I had purchased quite a few stuff from them before which turned out to be perfect. But when I opened my delivery packet this time, I was disappointed. It contained the wrong product. The company had shipped me a different product. I immediately mailed Xtralights and asked them to either exchange it or refund my money. They agreed on exchanging and told me to wait for 2 days. I waited and waited but my headlights were nowhere. I have to call them again. The lady on the call was very polite and apologized for the trouble. She asked me to wait for 24 hours for the headlights. The next afternoon, even before 24 hours, the headlights were at my door, safely packaged. This is what I like about Xtralights. If there are some issues, they resolve them immediately.

I ordered headlights from this company on the insistence of my cousin. This was my first time of purchasing car accessories online. I was super impressed with the prices as the discounted rates were unbelievable. The website boasted to deliver the ordered product within 3-4 business days but I had to wait for a full fortnight for my headlights. I repeatedly called customer service but got same reply that they are looking into the matter.

I drive a 2015 model of Kia K900 that came with flashy headlights. Unfortunately, everybody thinks that they are too bright. The oncoming drivers on the street see four individual lights instead of one big bulb. So I decided to replace them. I purchased a pair of LED headlights. But, when I tried them on the car they did not fit in. As there was no other size available I ordered for a refund. They took about a month to give my money back.

Unlike all the other people, I like to live at my ranch and for sturdy jobs I have kept a large pickup truck. But from the very first day, I didnt like the headlights as they didnt match the sporty look of truck. So I decided to go with some fancy LED headlights for the truck and thought of ordering them from Xtralights.com. Initially, I was sceptic about their delivery at my location but when the customer care executive assured me, I placed my order. But to my horror, the same thing happened. Even after ten days, there was no sign of order. I mailed them but got no response. In the end, after continuous calling of around 4-5 times, the package landed up at my steps after a full 20 days.

When the sidelights of my Ford stopped working, I thought of changing them as they were quite old. One of my cousins suggested Xtralights, so I checked the website and selected a pair of sidelights. I dont know what the technical issue was but I faced a lot of difficulty while placing the order. Finally, I placed the order successfully after 5 attempts. However, the package I received was completely damaged. I called up customer care and the executive helped me out to place the complaint. Finally, received my order after a long span of 20 days.

I am a regular customer of Xtralight and have recommended it to many friends of mine. But my recent experience with Xtralight was totally opposite. I had some issues with by bills, so I called up the Customer Services. The lady on the phone was really rude and she practically yelled at me. In the end, I mailed them about my issues and also my latest experience. Next day, I got an apology mail; moreover, my bill issue was also resolved promptly.

I purchased a pair of tail lights for my SUV from Xtralights. They did not offer any discounts and I found them slightly expensive. But, as I really liked them I ordered them anyways. The transaction went smoothly and I even got a receipt for my payment. I received the lights after a week and I am very happy. They are really bright and match the look of my car.

The Xtralights HID Xenon headlights are the best auto headlamps I've ever used. They are as bright as you're going to get without upgrading to high-intensity lights. My primary concern, is the life of the product. My first set lasted for few months, and I don't have day running lights and I assume I use them as any other average/reasonable driver. It didn't even last long for 6 months, they really disappointed me with the product.
But their customer service was excellent and sent me a new set immediately after my complaint. Those were pretty good, but also again not sure about the life of the product. But after that... I'm not sure if I want to spend more on their products or not.

I am a regular customer of Xtralights and always order lights from them. Last month I bought a LED kit from them. As usual I had no problem with it and received it after few days. This time I found that the package was already open and when I checked the kit it has some things missing in it. I didn't hand it in and returned it. After that I called them for a replacement and luckily the guy told me that they have got one last piece left and he will soon send a salesperson to deliver it. He also assured me that this will not happen again. I got my kit alright this time.

I have a 2008 build Hummer and needless to say, it is a great machine. I never had a problem with it. But a few weeks back, one of the tail lights stopped working all of a sudden. I thought of ordering the taillights from Xtralights as many of my friends have ordered from this site and spoke highly of Xtralights and its products. So I checked out its site and ordered the product. According to the website and company’s policy, the delivery time was 5 business days which was quite quick. I waited for the taillights but even after 5 days, they were not delivered. I was a bit pissed off with all of this and tried calling their customer care service. Again, they failed me. The number was busy all the time. In the end, I thought of mailing them. After one day, I got a response and got a call from Xtralights. The executive apologized for the inconvenience and assured me that I will get the product in 2 days. Well, true to her words, I got my product next day along with a call from the executive to confirm the delivery.The taillights were perfect but Xtralights should improve their delivery system.

I am really into online shopping these days. So when it came to changing the headlights of my wifes favorite Cadillac, I thought of ordering it online. I read many reviews of Xtralight and thought of giving it a try. I placed the order and instantly got email regarding the deduction from my bank account. But the web page showed transaction not successful. Even after many attempts, it showed the same. I contacted Customer Services and mailed them too. Within a matter of hours, the issue was resolved and I was a happy customer.

With Xtralights, I get the whole assortment ready within time, whether it is product delivery or reply to my doubt. I appreciate the marvelous support being provided by them.

The items were reasonably priced but I received them after time. It was easy to install and the car has been great in its operation. We will definitely buy from this site again.

The brake lights for my Honda Accord were not working properly and I wanted to replace them. My friend told me about Xtralights and I visited there website. There was a whole lot of range to go through. I got the lights after six days and got them fitted the next day. When I drove my car, I found out that they were faulty and did not work when I used brake. I went to a mechanic and had to pay extra money to get them checked. He told me that the light had some manufacturing defect and should be replaced. Xtralights has a replacement policy and I was able to change the lights. Now, it's been a year and I have never encountered any single problem with any of the lights.

I'm going on my second replacement in under 6 months with LED bulbs. I really don't know what is going on but I really love the brightness of these ligths. I've already contacted Xtralight 2 times and they have also send me replacement.

I was fully informed before buying these bulbs that they do not last as long as a standard bulb because of the material they use to create the brighter light. So, keep that in mind when buying these LED bulbs. But I was expecting at least close to a year with each bulb, not 4 - 5 months.
I'm checking with a local mechanic as well. Issue could be in my car as well.

Xtralights is best amongst other online sellers. They shipped my order 2 days late from the promised period but it was well packed that was the main attraction. This is why I stick to this seller, whenever I require a product.

My wife requested me to change the headlights of her silver Honda. I ordered a nice pair of headlights and it was already on discounted price. I was quite happy with the bargain I got. But, all in vain. After a few days of delivery, I was sitting with one of my friends, who deal in the vehicles lights told me that the original price was the same as the discounted price which I received from Xtralight. Though the product was nice, but I surely felt cheated :(

My car met with an accident last week and one of the tail light got broken. I bought two tail lights for my Civic from Xtralights. When I found the lights they were a little bigger than the required size for my car. I was really worried whether I will be able to change them or not but, I got relieved when the sales guy told me that they will dispatch the new lights immediately. The new lights are really beautiful and are a perfect fit for my car. Thank You Xtralights for your service!

I have been wanting to change the headlights of my SUV for a long time. My mechanic told me that Xtralights offered lights at reasonable prices. I was really happy and soon went to order them. I got the package a week after, but when I opened it, it was something else. It must have been a mistake so I called the customer care of Xtralights. A representative told me that they can change the light, but I have to first cancel my order and replace it. I did as I was told and the new lights came after ten days. This time I got the correct lights. I am really pleased with them, they complement my car perfectly.

Really liked it, I purchased 2 pairs of corner lights and have higher visibility from distance. But my average life span per bulb was 7 months. Not sure how many hours of use that is, but it's pretty sad compared to my last corner lights that last 3+ years. Not worth the expense or the hassle in my opinion.

Lately, I was having some problem with one of the corner light as well as fog light, so I thought of replacing all of them with new ones. As always, I ordered them from Xtralights and received the package in the record time. But when I opened the package, the lights were damaged. I emailed the customer care which was quite positive and I got an apology email from their part. After 2 days, my package was outside my place and the headlights were just awesome.