Yes, they are a real company, customer service is in Canada, had to call over and over and was hung up on several times before talking to a real person. Return policy is misleading, If I order the wrong part of if I don't like it, I get it, I'll pay the return shipping and restocking fee. But when I received taillights that were "guaranteed to fit" my year, make, and model, and they are wrong then why should I have to pay return shipping and restocking fee? Instant loss of my business. Hope you have a better experience than I did, good luck, I hope you don't have to return anything!