Randal H.

A few months back, I required headlights for my Ford Escort as they were giving me some problem. I thought of getting them from Xtralights as I had purchased quite a few stuff from them before which turned out to be perfect. But when I opened my delivery packet this time, I was disappointed. It contained the wrong product. The company had shipped me a different product. I immediately mailed Xtralights and asked them to either exchange it or refund my money. They agreed on exchanging and told me to wait for 2 days. I waited and waited but my headlights were nowhere. I have to call them again. The lady on the call was very polite and apologized for the trouble. She asked me to wait for 24 hours for the headlights. The next afternoon, even before 24 hours, the headlights were at my door, safely packaged. This is what I like about Xtralights. If there are some issues, they resolve them immediately.