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XNSPY

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Pakistan
2 reviews
6 helpful votes
Follow Louis B.
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I am using XNSPY from almost 6 months and I face a lot of difficulties in the start to make this app work but failed every time.
I want to appreciate the support staff the way they helped me in that time. They all helped me to get it fixed. But Katie Ford is the one who helped me last time with the installation and believe me. Its never stopped working from last 3 months and I really appreciated her knowledge for the phones. Seriously Katie people like you are hard to find and lucky to have. I will suggest EVERYONE to contact her to solve your issues. She is the master of this monitoring stuff.

Date of experience: March 8, 2019
Kansas
1 review
2 helpful votes
Follow John S.
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I am in IT professional and I understand how this things work. Most of premium future needs jailbroke which they don't tell you until you pay. All call recording & logs you receive after one day. Location tracking delayed to 30 min to 8 hours. Tech support don't respond when they have problem. Any problem support will tell you install app again. After install location service will work for an hour then stops for weeks. No Phone support, support don't respond your emails. I paid premium but functions will not work without root. Anything that worked stopped working so many times, I reinstalled the app at least 50 times within a year, Once you pay you are hooked. Not worth money. GPS tracker is biggest joke. My target device show in same place from last 10 days when I know device has been out for at 3 hours a day.

Date of experience: October 25, 2021
Canada
1 review
10 helpful votes
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Lots of features
May 14, 2019

It's true. Xnspy has an amazing variety of spying features ranging from basic to advanced level. And I have searched A LOT. None of the spyware out there is offering this much in such an affordable price. Definitely recommended!

Date of experience: May 14, 2019
New York
1 review
8 helpful votes
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7.5/10
March 21, 2019

This might still be a very generous rating but I feel my overall experience was satisfying. The application does what it says: easily let you spy phones. A few improvements and Xnspy could be the number spyware in no time.

Date of experience: March 21, 2019
New York
1 review
13 helpful votes
Follow Monica E.
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I have used TheTruthSpy before and I know the importance of having online chat support. TheTruthSpy made me wait for days before there was a solution but with Xnspy they only take 48 hours max to resolve any issue that you may face. In fact, both the times when I had to ask them to fix my issue, it always took less than a day. They are even available on the weekends, so you never miss anything important. Kudos and 5 stars!

Date of experience: April 2, 2019
New York
1 review
2 helpful votes
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Xnspy is Phenomenal
February 28, 2017

I've been using Xnspy for the past six months. I'd agree that its performance is phenomenal compared to some others I've tried before I switched to this. At first, it seemed too good to be true at only $12.49 per month. My main concern was that it would not offer all that it promises, but I am glad to be proved wrong. There were some glitches but thanks to the responsive customer service, the app grew on me real quick. I can see everything my kids do without even having to hold their smartphones or hover. Life is so much better with mental peace knowing my kids are safe and without my compromising my self-respect.

Date of experience: February 28, 2017
Washington
1 review
1 helpful vote
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Worst company ever FRAUD
February 1, 2021

Purchased the software after contacting the company for details. They lacked details says it works via iTunes. Followed instructions to the T 5 days went buy and still nothing was working. Filed multiple tickets and non got answered until I sent a ticket with REFUND title. Once I filed for a full refund they then told me they can only do 50% because i am "dissatisfied" yet nothing worked nothing was uploaded and no one read ponded to helping me resolve any issues.
Bottom line:
No tech support
Has money back guaranteed that they don't follow
After 25 emails now they offer 50% refund.
Fraud. This company is fake and just tried to steel your money don't recommend it.

Date of experience: February 1, 2021
Philippines
1 review
0 helpful votes
Follow Maverick X.
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Stable Performance but dull User interface
December 22, 2022

I saw an ad about the app a few weeks ago and decided to try it because my daughter was being quite secretive and was spending a lot of time on her phone. The controls were pretty easy to use so I got familiar with it fairly easily. Through the app I found out that my daughter was playing Candy Crush on her phone instead of spending time with us. So I immediately blocked it with just a single click. This allowed me to talk with her more frequently and to spend more time together. Apart from the UI which seems outdated the app worked perfectly for me.

Date of experience: December 22, 2022
Pakistan
1 review
13 helpful votes
Follow Stuart D.
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I am using this app for a few days now, it's a great help as I can monitor my little boy remotely and I can keep an eye on him because there are so many bad people out there. The geofencing feature is my favorite one. Really good work developers, highly recommended.

Date of experience: April 24, 2021
Canada
1 review
22 helpful votes
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Good Service
September 18, 2019

Really good service with lots of features. I bought a one-year subscription and availed their 40% discount offer. Keylogger and live location tracking are my favorite features. Overall, my experience is going well. I like their customer support. The only thing I wish to look in the future is to track more than one device from a single account. I hope you guys will work on that, too. 5 stars for your service.

Date of experience: September 18, 2019
Florida
1 review
1 helpful vote
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Track every move and don't let anyone out of sight
December 22, 2022

Following anyone around or keeping tabs on somebody 24/7 physically is just not possible. Thanks to Xnspy, I don't have to bother. I can track every tiny move with location history logs, view specific locations with geofence capabilities, and set alerts for important locations. I wish I had this amazing app earlier.

Date of experience: December 22, 2022
California
1 review
3 helpful votes
Follow Elya O.
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Horrible
March 26, 2021

Signed up to monitor my child's phone. Took whole 1 month (!) and 5 of their Live Chat Agents just to install and set it up. Too complicated. And it turns out it does not monitor in real time and it has to sync via same wifi every 24 hrs. If your child is outside the home for 24 hours this app is useless. No location tracking. Haven't used any other features yet as it is still not completely done syncing. Lots of time waste, nerve waste, money waste. Find a better alternative.

Date of experience: March 26, 2021
Tennessee
1 review
5 helpful votes
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Crap Service
April 23, 2020

I bought the product and ask them if I need some info from the target phone and didn't answer because they didn't my credential information they are fraud. I contact them immediately just past a few minutes and they told me they cannot cancel my purchase. The customer service they will give you the run around and ignore your refund requests. Their page says " eligible for a full refund within 10 days" And I placed SAME DAY and they don't want to make the refund, that is the way that they do business stealing peoples money. Poor service I did't try or open the program and they are not willing to give me back my money.

Date of experience: April 23, 2020
California
1 review
13 helpful votes
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Good Experience
June 11, 2019

As a courier service provider, Xnspy is one of my main tools, and probably the most efficient one. It helps me in tracking the GPS location of my employees with high accuracy. Installation was easy and their support team helped me to access my dashboard. It was a bit tricky to use at first as I am not tech-savvy, but once I got the hang of it, it provided me all the information I needed.

Date of experience: June 11, 2019
New York
1 review
8 helpful votes
Follow Alison G.
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I have been using Xnspy for monitoring my team after an episode of compromise of companys confidential information. It hasnt just helped me keep a close eye on the communication of my employees but it has also boosted productivity. Now, my employees dont waste time on chit-chatting. Since they know their emails, web browsing history and chats are being monitoring, they work more consciously. Xnspy is the best investment I have made.

Date of experience: June 22, 2018
Pakistan
1 review
6 helpful votes
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I had a problem in the beginning with app activation. I tried installing Xnspy myself twice but it wasn't working. Then I reached their customer service through chat support. They were very polite and fixed my issue within 24 hours. It's just been a week since I am using Xnspy. So far it's working fine. I'm happy with their service."

Date of experience: November 6, 2018
GB
1 review
25 helpful votes
Follow Alisa F.
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I got Xnspy on my daughter's phone after I watched 13 Reasons Why on Netflix. I am so embarrassed how little did we parents know about our kids' high school life. Never in my life would I have imagined how mean kids could get to other kids. While not every high school is the same, I really thought it was a good idea to start monitoring my daughter's phone. While I found nothing to worry about, I am at ease that my daughter isn't going through bullying at school.

Date of experience: January 27, 2020
Florida
3 reviews
6 helpful votes
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Best Tool for Spying
August 11, 2017

Commendable. I was truly impressed with the ease of use and cache of features. Accessing emails, texts and whatsapp photos was a cinch. I am definitely going to upgrade my subscription. It has put a stop to my quest for that perfect spy tool.

Date of experience: August 11, 2017
California
1 review
1 helpful vote
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Xnspy alerts are the best. I don't have to sign-in myself to see if there's some activity I might be interested in. I have set alerts for locations, emails, words and people that concern me and get all the relevant details on my email.

Date of experience: March 28, 2019
Sri Lanka
1 review
10 helpful votes
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DON't buy. They don't have even half of the claimed features. There is almost no refund policy. U'll end up paying for nothing. It doesn't support Android v10 (they say they have mentioned it in the website where i cannot see even). There support just reply with cut + paste answers which is very frustrating. Veery irresponsible with our money. Sometimes end up loosing all your data. Time to time they just put more and more restrictions. The customer service doesn't really care about customers needs and requirements.

Date of experience: July 11, 2020

Overview

XNSPY has a rating of 3.7 stars from 439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XNSPY most frequently mention customer support, social media and location tracking. XNSPY ranks 2nd among Surveillance sites.

service
89
value
86
shipping
51
returns
77
quality
86
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113 reviews