YodleReviews 1,688

My small business was struggling and I knew that I needed to do some marketing and online advertisements, which was an area pretty new to me and didn't know much or very little about it. I have done some FB ads and that's all. But I guess it was not enough.
Since I had nothing more to lose I decided to ask for help from professionals.
They seemed to know the business pretty well since just after a small research I found them. So they have pretty good marketing which was a good sign in the beginning.
I contacted them, we scheduled an online meeting, they gathered all the information they needed about my goals and my business and in a week they came back to me with an offer.
I am glad that I accepted that offer even though it looked a bit high price to pay at that time, but it started showing results immediately. Now my customer base has grown significantly. They saved my business I think and I am endlessly grateful for that.
I can't recommend them enough!

Whenever I required assistance with my partnership with Yodle, I had consistently exceptional encounters with their customer service team. In particular, there's a woman named Michele with whom I had the opportunity to address some concerns and requested changes. She not only displayed professionalism but also had a down-to-earth demeanor and a delightful personality, which made our conversation enjoyable. Her approach instilled confidence in me that they are indeed the ideal partner for my needs.

Very straightforward and user friendly. Very informative and easy to understand. Great services and keep up the good work.

Straightforward and user friendly. Gave an explanation in detail and made sure I understood everything before continuing

Advertising is an unfamiliar sphere for me, because I believed that my business can easily be run without any advertising. Of course, I was mistaken, because avdertising matters a lot, especially nowadays when the sphere of online marketing and online advertising is developing and already have plenty of results. I decided to apply to special services which could help me with advertising. I applied here and asked this company to hlp me with advertising. They explained me everything and set up advertising. I have already got plenty of customers and this service is awesome.

I have been with Yodle for about 4 years now.
Over the past year & half there service. Knowledge, caring about your business has deteriorated greatly.
They do not help your business grow or increase your seo or organic ratings.
When you call & question them they become rude beat around your question.
They say one thing & do not follow thru.
They were bought out by web.com about 1 year ago no improvement.
Look else where as I now have signed up with another.

My business has been a client of Yodle for around 10 years, the only reason I stay with this company is they have provided results. I do know I am getting a bang for my buck, initially they help me capture reviews.The web site is some what antiquated, but is generating leads for the business.My biggest concern is I do not have a dedicated rep. For my account, any correspondence has been initiated by myself, was less frustrating to do business with before merger with web.web. These issues are why my rating is only 3 star(Closing) employees have been helpful. Rick Milbert---Milberts Car Care Inc.

They have charged my small business over $900 a month to establish a website and to drive leads on google. When I had my now internet savvy children check out my small business google account as my business has been suffering it was barely populated, not complete, not linked to all of the other websites- yellow pages, uber, yelp, etc. Whenever I have complained with yodle their response is that I need to pay more and more money. Complete waste of money. Do not use.

This is not so much a complaint against Yodel but a complaint against their delivery drivers.

One particular driver is bad mannered, argumentative & lazy.
He refuses to deliver items to residents accomodation expecting to dump them at our concierge office.

Then he storms off when he's told he has to deliver it. I've complained to his manager but it's clear that they find it unimportant hence his continual unacceptable behaviour.

I ordered 2 items this week from 2 different companies. 1st item delivery date expected was 29th November, this did not arrive until 1st December late pm. The 2nd item was ordered 30th November next day delivery (for 1st December) it did not arrive until 2nd December 7pm. This was an item of clothing I wanted to wear for a night out. It arrived too late What a shambles this company is. Companies do not use this delivery service I will not order anything from any company who use this delivery service again.

They hosted my website for several years for $19 per month. I was notified via email, that as of Sept 25, it was going up to $49, and to call or email if I had questions or wanted to cancel. I made other arrangements, and both called and emailed on the 23rd, and got an email response. I also called on the 25th again, to make sure they wouldn't take the money out of my account, and was assured they would not. But they did. And now they're saying that I can't get a refund, because I should have told them BEFORE the 23rd, via phone only, not email. I said that I met all the conditions of their email, with a day to spare- and they said too bad- that's not what's in my contract. It has to be via phone, M-F during business hours. Yes, it's just $50, but I work hard for my money, and don't appreciate being ripped off and taken advantage of. BEWARE OF YODLE!