The Unlock TeamReviews 310

I choose the unlock team to unlock an HTC 8X phone.
Their price was attractive compared to other site, and after recording my phone IMEI, I've been confirmed they could unlock my phone.
Once I placed a P/O, I received shortly after an email saying they have not been able to process the unlock. They gave me some links to download softwares (which were for some scam) in order to unlock on my own, saying that if it did not work, they would refund me.
They NEVER did, even after 3 reminder e-mails they just ignored and never answered.
Stay away from them and rather consider cellunlocker.net which successfully unlock 3 phones.

For some reason the unlock team was unable to unlock my Iphone but yet when my imei # was checked every thing checked clean and when the unlock team website put my imei # in they said they could unlock. Did not happen that way they have my money and I still have a locked phone. Do not trust! Not sure how they still have a website? Update the unlock team responded back and said because I was not satisfied with the service I would receive a refund. The next day my credit card was refunded full amount. Thanks,

Scam they dont do anything but take your money, so if you paid through paypal go to paypal and open resolution page this is important when you klick on send on your complaint their unlock team message shows up and says dont go through paypal it will take weeks to resolve we will give you instand refund within 10 minutes DO NOT GO FOR IT just carry on with your complaint, if you go for their scam not only the dont refund but you have to wait a few weeks before the paypal people can escalate.
Well 3 days later after my complaint to paypal they refunded my money

Yo everyone reading this, my name is Justin. Today is November 4 2017. Yesterday on the 3rd I went on this site looking for a code to unlock my galaxy s7 edge. Once I popped in my iemi and info needed, I received an email saying my phone was eligible for an unlock code. The email also noted it could take 6-12, and possibly up to 24 hours to receive this code. After I paid, I read reviews (which I should've done before) ALL NEGATIVE, everyone got scammed, without a refund. The same $#*! just happened to me. Today I received an email now stating they cannot give me an unlock code. I know I wont get a refund, so I told the $#*!heads to keep my 11 bucks. Dont use this site, I recommend using ebay to obtain a code, much more safe and reliable considering you can read legit reviews and see feedback. Hope this helps some of you. As I learnt a lesson myself!

They said 6-12 hours. After 14 hours I contacted them and was told they may not be able to provide an unlock code and here are a few freeware programs that you can use to software unlock your phone. If it's freeware, why am I paying you for it. So I pressed them for a timeline on when I can expect the code and if they cannot provide one, then I want a refund. They did not respond regarding getting a code, they simply said they would issue a refund. Afterwards I went to sim-unlock.net and got a code in under 5 minutes including payment.

Paid to have my LG G4 unlocked. They processed my payment immediately. The next day I received an email saying they couldn't unlock it and I would get a refund in 3-5 business days. One month later and no refund I contacted them and received another email saying it could take up to 7 business days for a refund. 6 weeks after they immediately charged my card I am still awaiting a refund. BTW, I was able to successfully unlock my phone at a kiosk at my local mall. THIS IS A SCAM

Update: It is clear from the canned response below that they don't actually read the reviews. All they want is the APPEARANCE of actually caring about their customers. I still have had no response from them other than the fake response below.

Used this company in the past and unlocked phone fine and also unable to unload ci phone and received full refund in 3 days... recommended them

This time they were unable to unlock phone said I would receive my refund in 7days.: nope I email them they tell me to wait 12 days... still nope I email again n then I gotta email them my PayPal info Then they refund me a different amount

So took me contacting them twice over 2 weeks and incorrect refund

Then I ask why I did not get my correct refund and still no answer back!
Never refer again n will steer my friends and family away now!

I found a charge on my mastercard that I didn't recognize, with bcbilling... digital g', I contacted BMO MasterCard and they found it was unlock team, I hadn't even completed my sign up and somehow they charged me $11.16 cdn... I signed up for another one and thought it was the same one, however it went through Paypal for $7.00. Unlock team said they couldn't unlock phone... haven't heard back from other one yet, I told BMO that they hadn't given me anything and I didn't sign up for it. BMO refunded my charge of $11.16 CDN. $8.00US... use a credit card. Call them if your not happy with service.