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Paid to have my LG G4 unlocked. They processed my payment immediately. The next day I received an email saying they couldn't unlock it and I would get a refund in 3-5 business days. One month later and no refund I contacted them and received another email saying it could take up to 7 business days for a refund. 6 weeks after they immediately charged my card I am still awaiting a refund. BTW, I was able to successfully unlock my phone at a kiosk at my local mall. THIS IS A SCAM
Update: It is clear from the canned response below that they don't actually read the reviews. All they want is the APPEARANCE of actually caring about their customers. I still have had no response from them other than the fake response below.
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I choose the unlock team to unlock an HTC 8X phone. Their price was attractive compared to other...
We are sorry to hear that you are less than happy with the service you have received. If the code or software advice we sent failed to unlock your phone you can contact us at refunds@theunlockteam.com with your order number we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team