Really upset about this as are many others. I got a quote and received packaging, everything seemed legit like other company's I've used (like Gazelle, which is the real deal) so I didn't even question it and sent them my phone. Now the website is gone and no one answers the phones. There has to be some sort of way to take legal action! I can't imagine how many phones they have stolen.
Sent in an iPhone got the email saying they received it then never heard back or got paid. Tried to contact them via email and it doesn't deliver because it's not a real email or something. I always look up reviews for everything I feel like a fool for not looking there's up first what a scam
Do not send anything to sell your cell. They ripped me off and the police are currently investegating them. In addition, I look forward to finding these individuals in person as well. They live in Sparks Nevada and i have their addresses. Payback sucks.
I sent my phone to them based on an attractive price point they indicated the phone would be work to them. The phone was in excellent shape and met all the criteria the laid out to describe a phone in excellent shape. After they evaluated it, they cut that offer by 2/3 of what they had quoted at the outset. Then, said they would send a check (for that paltry amount, $22.00). They indicated it would take 5 days to process the payment. After 3 weeks and no check, I sent an inquiry to there Support contact. I got a response that they acknowledge receipt of my inquiry and would reply within 48 "business hours" (whatever that is). 8 days later, no reply. Now, they cannot be contacted via those contacts. Probably took the devices they had and made a run for it. Jerks!
This company is a scam. I sent two of my phones to sell-your-phones over 1 1/2 months with no response or payment from them. I tried contacting them without any response including a bogus voicemail. I plan on contacting the media to do an investigation. I just want my phones back!
Debra
Honestly I am trying to take legal action against this fraud company/website. I sent my iPhone 6 about a month and a half ago, they sent an email about an estimate and I never accepted the offer, long story short they sent me a check of $26! And then about a week later was returned to me because it said it was a frozen/blocked account so I was charged a $35 fee for this returned check, unbelievable I have tried emailing and contacting and nothing this has been for over a month and on top of that the stupid voicemail says the same thing over and over. If anyone knows another phone or how I can contact these frauds please let me know, my email is *******@yahoo.com
I want to make this clear to everyone, this website is a complete scam. I, like many others sent in a phone and have yet to receive a check. I have tried numerous times to call, email staff to see what's going on but no such luck. I even contacted Nevada BBB to file a complaint on fraudulent business activity. End result of that was an apology and they had been in contact with business owner and instructed to send phones back or pay out. However, per BBB they have no further authority on this matter. BBB wasn't able to help get my phone or even some type of compensation. Sadly, like many, I need to accept my lose. So, for those who are doing a site review prior to sending your phone DON'T DO IT, COMPLETE SCAM! U sell.com and Gazelle are dependable both of which I have used in the past. Hope this saves some person from going through the BS I did.
Respectively,
DC
I cant believe I got scammed. I sent my I phone 6 got the package and all and I sent it never got any confirmation of anything I try emailing and got nothing try calling and keep getting that dam voicemail about calling in normal business hours
First online quote for Samsung S6 Active $360.00. Used less than 40 days out of box. Excellent condition. Takes them a few days after they receive it to notify me it's value is $50.00. Unacceptable. Call them, they come up to $150.00. Received prompt payment. Not a big fan myself. Could have gotten more probably any other way. LOL.
Being paid less than 1/3 of quote, ok fine... But now you're going to take WEEKS to disburse my payment?! Use somebody else, anyone has got to be better than these clowns...
Two thumbs down. Would give a half star if possible.
Hey everyone, I came home today 11-4-16 and found my iPhone 6 packaged up laying on the porch marked return to sender. Those of you who like
Me sent it in right when they got shut down. The post office is apparently returning packages. Keep your eyes out!
I know... Seller Beware... quoted $500 for 1 practically brand new phone and a tablet... ended up with $150... only because I told them I had dated video when they claimed both had cracked screens... making a complaint with the Nevada Attorney General... not expecting much... but causing them any trouble will make me feel better.
False advertising, bait and switch marketing, phony disclosure of manipulative bookkeeping devices, unconscionable pricing, and charging for services never provided are some of the many unfair and deceptive practices rogue corporations use to defraud consumers. These deceptive business practices also distort the marketplace by allowing dishonest businesses to gain an unfair advantage over ethical competitors. State and federal laws, however, provide consumers with broad protection from unfair and illegal business practices. Contact me *******@*******912 and leave a good number to get back to u with brief description of your loss with this company!,
On October 5th I mailed two iphones to this company. An Iphone 6s Rosegold, and Iphone 5c. I have yet to receive any email or phone cal regarding my cell phones and I haven't gotten my money for them. This is an absolute SCAM! The cell phone number to this company doesn't even answer to allow you to speak to a representative. Do not sell your cell to these scam artists.
I typically am very generous and positive when I submit online reviews. That being said, this website is a scam:
I sent them an iPhone 5, that was in mint condition, and I only used for 9 months. The website said they were currently paying out $124 for the phone. They were going for $130-150 on eBay at the time, so I took the easy route and sent it in to the Sell-Your-Cell. I received an email back a week later saying they deposited $5 into my account. Not just an undervalue, but a slap in the face. Stay away from this website!
Got a quote for $100 and once iPhone 5 was sent got a notice that they will only pay $5 when the phone met all the requirements they listed. No doubt they operate out of Nevada so that can scam with freedom. Stay away.
I sent them my Samsung Galaxy Note 5 last week. They received it on Wednesday morning and I haven't received any emails about an offer or what I was quoted. Every time I try to call the phone number, it goes straight to the pre recorded message every single time! I've never had a problem with them until now. I've sent them a couple phones before and was paid for them. But this time there is no communication whatsoever! They quoted me $374 for my Note 5 and now I don't have my phone nor the money that is owed to me! I will be filing a class action suit against them!
I sent my phone as planned and I got receipt from post office. I checked today to see if arrived and it stated no longer at this address and they will be sending me my phone back. I am glad that happened instead of getting ripped off like it seems has happened to others.
Sent two I phone 6's and received email well it's been three weeks and I used there tracking number and it pops up but when I try and track it through usps or from my local post office still no trace when I email them I get no response when I call through there "normal business hours" I get the same recording saying I called at the wrong time! No check no emails nothing at all!
Negative zero stars! I wish I would've read the reviews. What a bunch of crooks! I sent them 3 IPhones, in perfect condition. Online was getting over 200$ for the phones. I received one check for 9$ and another for 12$ and the other check is missing in action. Then get this! The check cashing place refuses to cash these checks claiming they don't do business with this bull$#*! company.
Overview
Sell-Your-Cell has a rating of 1.1 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sell-Your-Cell most frequently mention business hours, perfect condition and total scam. Sell-Your-Cell ranks 242nd among Mobile Phones sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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