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Sell-Your-Cell
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sell-your-cell.com
Florida
1 review
3 helpful votes
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Scammers
July 21, 2016

Whatever you do dont send your phone to this company. They stole my phone and made up phoney emails claiming they sent me. Which I never recieved. Worst customer service. I never got a dime for galaxy 6 phone which was in perfect working condition.

Date of experience: July 21, 2016
New York
1 review
6 helpful votes
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Are usually go with Gazell but this time I found sell your cell online. The quotes that they gave me for the phones were very good. But when I sent them in evaluated them. And told me that the prices they want to give me were far less than what they quoted me. Shocked and disappointed. I said yes to lower prices. Because at the time. We really needed the money. I felt that their website miss leads people. So people send them the phone. Then they give you whatever price they feel like giving. I know two of my phone from perfect working order always kept in a case no scratches no dents. I'm very unhappy with the way they handled the whole situation. I feel they mislead people! I don't recommend anyone using this website to sell their phones.

Date of experience: March 12, 2016
Florida
1 review
1 helpful vote
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They give you a fake super high quote for your device on their website to lure/trick you to send your device to them with the high hope of getting more than from other buyers. Once they grab your device, they give you a super low ball offer which is almost one tenth of what they quote on their website. For example, they quoted $175 for my Samsung Galaxy S5, which is almost double what other websites and my carrier Verizon gave. Shockingly they offered me only $25 for my Galaxy S5 that is in perfect condition. I was so puzzled and looking hard at the $25 figure and to make sure there is not a 1 missing in front of the 25. Yes! They offered only $25 for a perfect phone that I expected to be paid close to the $175 quote on their website! So dont send your device to them. You wont even get half of the money they quote on their website for your device!

Date of experience: April 17, 2016
California
1 review
2 helpful votes
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Sent in my iphone 6 cracked screen pretty bad they gave me a quote of 20.00 so im like no send it back to me turns out u need to call them to request that. I called the number 5-9 times and always got a busy tone I was getting pissed that I was not able to get through and was thinking this is really a scam finally was able to get to them and they worked with me offered me 60.00 for my phone I took it and they will have the payment in my account on Monday im glad she was able to help. I would not do this again I would just sell the phone on ebay or craiglist in the future.

Date of experience: March 18, 2016
Texas
2 reviews
6 helpful votes
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I didn't like it!
May 20, 2016

I am full time Student and decided to sell my l phone 6 plus to this Company Sell your cell. Com, and i didn't like their service! I didn't read all the bad reviews before sending my l phone but as soon as i started reading all the reviews from other customers, i called them and told them that i wanted my i phone back asap! Of course they tried to talk to me and offered me a better price for my i phone, because they offered 63.00 dlls for my i phone 6 plus! Unbelievable!. The quote i got was 391.00, in their website! That i phone was in perfect condition, no scratches of any kind! Any way i said No to them so they offered me 200 dlls for my i phone and that was yesterday so i already got my 200 dlls in my Paypal account this morning. My Opinion is they are not honest at all... They give a high quote on their website and is just a scam because they offer very small amount after their " inspection" This people don't know what they re doing at all!. L felt like l took my i phone to a pawnshop and i think i will get a better price for my i phone if i would take it to a Pawnshop.!. L called this Company every day asking about my i phone, l called about 10 times until they offered a better price for my i phone... 63.00? No way! I will Never do business with this people ever again!

Date of experience: May 20, 2016
Louisiana
1 review
15 helpful votes
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I received an email tonight that he cell try told me was worth $179 was being bought for $22!
Anyone interested in the CLASS ACTION Suit contact me at *******@att.net

Date of experience: May 12, 2016
Texas
10 reviews
6 helpful votes
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AFTER A LONG WAIT, I SHIPPED MY PHONE LIKE MANY OTHERS ON THIS SITE THINKING I WAS SELLING MY EXCELLENT CONDITION PHONE AND WAITED FOR MY PAYMENT SINCE 09/26/16 AND NEVER HEARD FROM THEM I WAS ALREADY RESIGNED THAT I LOST MY PHONE, BUT WHAT A SURPRISE I RECEIVED MY PHONE BACK YESTERDAY 11/04/16. I AM ASSUMING YOU GUYS WILL GET YOUR PHONES ALSO. GOOD LUCK! A. Z.

Date of experience: October 13, 2016
New Jersey
1 review
2 helpful votes
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DO NOT USE
July 20, 2016

I should have read these reviews before sending in my (2) iPhones. Both were in good condition, and I was quoted $258 and told my actual payout would be $19.

Absolute worst, use literally anyone else.

Date of experience: July 20, 2016
Texas
1 review
0 helpful votes
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Sent in a 6S iPhone and a 5S iPhone and got multiple e-mail messages back on the 6S. Received my check for the 6S of which BOUNCED at the bank! I have been unable to contact this company by e-mail or phone. They have BOTH my phones! They are thieves! Looking to find out how to report them to the FTC!

Date of experience: October 18, 2016
Georgia
1 review
4 helpful votes
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Horrible
August 28, 2016

This company is a total scam. The bait you in then try and rob you. When you send them your phone they alter it without your permission, and when you complain the refuse to respond to you. Terrible company with no reputable people working for them. I would give them zero stars if that was an option. Terrible terrible terrible!

Date of experience: August 28, 2016
New York
1 review
0 helpful votes
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Rip off!
October 10, 2016

I wish I would have seen these reviews first! Sent them an iPhone 5s that was in great condition just had a poor battery. They notified me of getting my phone but never paid me. Then when I got in touch with them they offered me $5 said my phone was in poor shape. Not true it was in a case the whole time I owned it. After I asked for my phone back and told them they were a rip off they gave me $20 more and told me my phone had already been recycled. How!?!? I never accepted the offer? Unreal business they need to be investigated and shut down!

Date of experience: October 10, 2016
Florida
1 review
7 helpful votes
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I went on their site to sell an iPhone 6+. I was quoted $310.00. I received an email two weeks later saying $30.00 would be placed in my account. I am going to do everything in my power to expose them and get them shut down!

Date of experience: March 11, 2016
Illinois
1 review
5 helpful votes
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I was quoted $178 and receuved $25 with no explanation. When i called they said they sent me an email, but i did not get it. I told them i would never agree ti that amount and i want my phone back, they said no can do.my samsung s5 was in perfect condition that always had a case and screen cover on.

Date of experience: February 23, 2016
Nebraska
1 review
3 helpful votes
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Deceptive website
June 24, 2016

According to sell-your-cell's website, they offered $140 for my iPhone 5 in "good" condition. I sent in the phone, they evaluated it and paid me $22. When I called, they said it had small scratches on the back of the phone and on the screen (which I doubt since it had a screen protector and was handled carefully), but they offered to pay me an additional $22. So they took me for $96. I should have checked these reviews first.

Date of experience: June 24, 2016
New York
1 review
1 helpful vote
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Stay away!
October 4, 2016

I got a quote of $344 for my iPhone 6. I was stupid enough to send them my phone. Now I don't have the phone, didn't get the money and they don't respond to e-mails or vmails. Can't talk to a live person either. This is a huge scam - stay away from these bastards.

Date of experience: October 3, 2016
Indiana
1 review
5 helpful votes
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From what i found out this company has been turned over to FTC (Federal Trade Commission) That is why no one is answering phone and no response from emails. They have been having a lot of complaints from this company and four other websites they run. From what i found out they where shut down last Thursday 9-29-16. They received my iphone 6 plus the day b4 ther is a possibility FTC will return our devices but who knows. I would file a complaint to the FTC to make sure you are documented and hopefully get what we deserve!

Date of experience: October 4, 2016
California
19 reviews
30 helpful votes
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DON'T DO IT
July 3, 2016

They give you an offer which is bait for customers to go with them and then when they receive and a month later they will email you and say that there was a crack or damage to phone (which mine was in excellent condition). Received $7 for the iPhone. This company is fraud. Sooner or later this company will get sued because what they are doing is fraud and illegal. JUST DON'T DO IT

Date of experience: July 3, 2016
Georgia
1 review
3 helpful votes
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Iphone6
October 3, 2016

The scammed me as well. Quoted $350, offered $55, I refused and asked my phone to be sent back. Since then communication stopped. Their phone is stuck at outside office hrs voicemail. I am all for legal action against them. Lets all get together.

Date of experience: October 3, 2016
California
1 review
3 helpful votes
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Wtf kind of business is this crap?! Getting ripped off Hella bad! These $#*!es are big time scammerz! Quote, $197.00 but in the end it says they owe me freaked 19.00 bucks only? Damn hoes! Hope they get shut down!

Date of experience: May 25, 2016
Georgia
1 review
3 helpful votes
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Litigation
September 27, 2016

Sorry I didn't review this before I got sent a new phone in. Lets not let anyone else be scammed by them. Please contact the your Attorney General. The more register complaints the better my chances for getting a motion seeking a class action lawsuit. Which means they will have to pay all the consumers what they advertised. Please check back to this site can continue to post your experience about them. The company is owed by Brain Lemper and Jeffery Wyatt. Until the Class Action is filed you can also sue them yourself for deceptive practices.

Date of experience: September 27, 2016

Overview

Sell-Your-Cell has a rating of 1.1 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sell-Your-Cell most frequently mention business hours, perfect condition and total scam. Sell-Your-Cell ranks 242nd among Mobile Phones sites.

service
4
value
4
shipping
3
returns
3
quality
3