Sell-Your-Cell

I had an offer on my iPhone 5S. For $88, thought I could get more. Found this company on Google... They gave estimate of $143. Even with an estimate I figured I'd come out okay. I sent the iPhone 5S with all attachments and original box. WRONG. They gave me 5% or $7, which seems to be their going price. I returned the email telling them to send it back. I received another email giving me a phone number that was never answered... And none of the links in the email work... Yes, this naïve consumer has truly been scammed. DO NOT SEND A PHONE TO THIS COMPANY AND EXPECT A FAIR PRICE!

As the Ops Manager of a luxury chauffeured transportation company, I was tasked with transitioning from AT&T to T-Mobile in an effort to save some additional money on our phone bill. I then decided to give Sell-Your-Cell a try as their online quote tool gave me a better price than the company I was familiar with using from past transactions (Lynx Buy Back). After sending them almost 20 iPhone 5s and several 6s Plus units they first claimed that they never received my package. Then they kept saying I should receive an email outlining the check amount I would receive over the course of the next two weeks. Now, they are again claiming that they can't find my phones. Thank god I didn't put my eggs in one basket and I sold some of the phones to T-Mobile and some to Lynx otherwise I would have had a total loss on this project. DO NOT DO BUSINESS WITH THIS COMPANY!

I'm so pissed I didn't read this review either! I just sent these guys my iPhone 6 Plus about 2 weeks ago when I got a quote around $400. Since I didn't get a call to confirm it was delivered I thought I should call. In which a female picked up and told me BS about them getting deliverys late once we get to it we'll send a email saying your phone is being processed and expect a quote after instected that was over a week ago still no email and now when you call you get prompt with voicemail saying you reached us after business hours... BOTTOM LINE THEY SHOULD NOT BE ABLE TO DO THIS WITH OUR PROPERTY HOW CAN WE GET THESE PEOPLE PUNISHED! ON GOOGLE THEY ARE ONE OF THE FIRST SITES YOU SEE ITS LIKE THERE SETTING YOU UP FOR THIS!

Sell-your-Cell.com is a RIP OFF! I sent my old iPhone 5s and 5c which have been in Life Proof cases since we bought them. They offered me $255.00 for both phones. When they received the phone they offered me $7.00 for the Gold 5s. Yes $7.00! So I called them and the person I spoke with was just going off of a script left telling me that I am sorry for your frustration but let me see what I can do about the offer. So she put me on hold for 5 minutes and then told me $25.00. I told her to send my phones back. She kept reading off a script. Then when I asked to speak to her supervisor she says she's the supervisor. She makes another offer and I tell her at this point its not about the money. Even if she gave me original $255.00 offered I would not want to do business by a company that is scams their clients. So we go back and forth for about another 10 minutes and I finally get her to agree to ship them back. Lucky I read the Terms and conditions.
All the while she kept telling me that the phone had pressure damage because they were older phones and that no one else would give me a better deal. So I hope I get my original iPhones back or that they didn't take the electronics out.
Bottom line if its to good to be true it is.
Side note should have gone to U-Break i Fix (great company and got $140.00).
Sorry for the Rant but beware of scam sites.

THEY RECEIVED MY IPHONE 04/14/16 NOON NEVER GOT AN EMAIL THAT THEY HAVE RECEIVED MY PHONE AND ITS HAS BEEN 4BUSINESS DAYS PAST AND UNTIL NOW PAYMENT IS STILL NOT RECEIVED AND I CHOOSE PAYPAL FOR THE METHOD OF PAYMENT. EVERY OTHER COMPANIES ONCE PHONE IS RECEIVED THEY WILL EMAIL YOU RIGHT AWAY AND YOU WILL GET YOUR PAYMENT THE NEXT DAY IS YOU CHOOSE PAYPAL AND 5 BUSINESS DAYS IF YOU WANT A CHECK TO BE SENT TO YOU. FOR SHORT TRY ANOTHER COMPANY ONLINE IF YOU WANT YOUR PAYMENT FASTER

Hello, I sent them my iPhone 6 and iPhone 6s, was quoted 820$ when they inspected said they would pay 51$ and 71$ I immediately emailed and called them to have my device returned, after 3 different attempts to raise the amount I said no please send me my devices back, a customer service manager called me and said they will be sent back in 5 days and I should receive a tracking number in a day or so, that was over a week ago never got a tracking number devices never returned and they will not answer

Sent in a mint IPhone 5 after being offered $117 for my phone. After about a week, I received an email indicating that, based on their assessment, my phone is valued at $7. Emailed them back and requested my phone be returned. I was advised someone will call me with an explanation within 24-48 hours. The next business day I called their number and requested return of my phone. I was, then, advised that I would need to speak with someone in the sales department but the entire team was in a meeting and someone will call me back. I received a call back as promised. Explanation for the $7 offer is because of scratches and a loose home button. Plus the rollout of the recent IPhone caused the price of used IPhones to come down. I was then offered $30 because they realized the initial offer of $7 was off and unreasonable. As I stated, the phone was mint condition and home button was tight and functional. I then requested my phone returned. Shortly thereafter I received an email reiterating their offer and reminding me that I will not get a second chance for this huge offer after it's expired. I knew that they will string me along and not return my phone. At that point, I filed a complaint with the local BBB. I'm still amazed that "businesses" like this are able to continue to operate with impunity even though complaints like this abounds online. I should have been smarter and looked up this site before doing business with them. Anyone considering this site should stay away.

The company needs to be burned to the ground. I can no longer get a hold of them. Every time I call, I get the prerecorded business hours message. I can't even let them know I rejected their offer. They are forcing me to accept their offer. They say 5 days to call to accept or reject offer. There's been no communication. They are open6:30-3:00 Monday - Friday. I live in CT and called them on Thursday and Friday around 12pm Eastern time so they are opened, but when I called I got the automated message that I reached them outside normal business hours. Last time I checked if it's 12pm in CT, then it's 9:00am pacific time, so they are opened. Yet somehow, those times I called are outside normal business hours? Give me a f*ing break. They have my property and are refusing communication with. This is theft and they are violating their own terms and conditions. They even sent an email saying their accounting team is preparing my payment and I never accepted their offer. $72 for my iPhone 6s after a quote of $458. I have contacted both CT and NV Attorney Generals. If they can't help, then I'm getting a lawyer. Rest assure, this isn't over.

I had a couple iPhones laying around I no longer needed. The first was a iPhone 5c with a broken screen that didn't work and nothing turned on. The offer the website gave in this condition was roughly 50-60 bucks which I though was reasonable. For the second iPhone I had was a 5s. This phone though was in great condition with no defects and worked great. The off I received for this one was between 130-140 bucks. So I'm expecting a check back in the range of 180-200. After sending it out it two weeks to receive a confirmation email and then another 3 weeks to do their inspection. I finally receive an email confirming they have inspected a phone and give me back $15, I thought if that's for the 5c I understand but it said nothing as to which phone they were talking about. I call them to confirm and after talking to them I realized the offer was for the 5s and that the 5c was to damaged. They go on to say well those offers are for factory sealed devices. Who in he hell has a factory sealed broken iPhone? She then consulted with someone and they said they could raise the total to $40. They said my iPhone 5s screen wasn't fitting properly and that I must have changed the screen on it. I had the phone its entire life from brand new til when I sent it to them. I asked them to send the phones back which they have said their going to do but we will see.

DO NOT SEND YOUR PHONE TO THEM

Whatever off they give you expect about 10-20% realistically. Although I can say their costumer service was very nice.