SatelliteDirectReviews 45

Je veux me connais satellites pour faire des expériences dans l'informatique en guinée plus particulièrement à Conakry

There is no new management. This is the same old company. For anyone scammed by Satellite Direct, here are their company details:

Satellite Direct phone number and address:

Anri Grigoryan
*******726

CEO at ETV CORP
Waltham, Massachusetts

Anri Grigoryan
ETVCORP
1337 Massachusetts Avenue. #101
Arlington, Massachusetts *******

Anri Grigoryan
66 BISHOPS FOREST DR
WALTHAM, MA *******-8802.

Brodyag LLC
*******726
*******@yahoo.com

I purchased Satellite Direct Services a few years back and paid a one-time lifetime fee for it at that point. It did not work. Customer service and assistance for any type of technical difficulties were literally nonexistent, so I never used it. I received a recent junk mail offer for one month free. I pulled up my info from my original order, which included a receipt for my original payment, tried to log on.and was informed I am now a former member (of a lifetime contract, of which I also have a copy of). I believe that is fraud at its finest and would strongly advise against getting involved with this scam. Run away from their offers as fast as you can!

So I paid a one time fee about 2 years ago and got this software. The ads were "one time fee, no monthly or yearly fees ever", 3500 channels, etc. At the time, my TV service was out and waiting for Time Warner to show up in 3 days. It was 5 minutes before the first game of the World Series. So I paid for SatDirect, and it worked. I was able to get the game. So, I tried a few more times to watch things. Probably less than 1 in 10 of the channels actually worked, and I tried it a few times and found it to be mostly a waste of time. But could come in handy if the situation came about as it did before. So a few days ago I tried it just to see if things were better, and although my number was in the system, I was no longer a member, could not sign in, did not have an account. Now I get no response from them. I found several online ads, which all seem to have different prices now.
Does anyone know if there is any government agency that can put these crooks out of business?
I advise you not to sign up for this service. It's a rip off, and needs to be shut down.

I had bought their product a few years ago, and it worked SWIMMINGLY for a VERY long time. I then I had a computer problem and I had to bring it down to get it fixed, fixed to the point that they had to do a factory reset and I lost everything.

So once I got my computer back, I sent them an e-mail explaining my situation and they rectified it rather quickly.

The first time.

Now? Impossible to even get an answer. I know typing in caps won't solve anything, but I did with my latest e-mail to them (which I probably shouldn't have). I have been asking for help to reinstall it (due to ANOTHER computer problem; that's fixed) since July 2015, and we're now January 2016. Does that sound like 12 hours to you or anyone else? Exactly.

Update (February 9th, 2016): they finally replied to me (part of their e-mail)

"We understand your frustration and mistrust with the previous ownership of SatelliteDirect.com however, this is a new product under a new management. Our new platform is accessible through our online website and offers you 10x more content than the previous software version. And plus you can now watch TV on any device."

Sadly now, it's a monthly subscription.

Loved it when I first got it. All Live Sports alone was worth the price of admission. However, the last few months 90% of their channels wouldn't load ("a server problem" and they pleaded for patience) and now the entire website doesn't load. Supposedly there's a legal issue about their access to TV channels that forced them to shut down. However I see that their website merrily advertises their service and their 3500 channels. So I am thoroughly confused. Is it all a nefarious plot to get rid of all the lifetime members so they can charge a monthly rate? Is it really true they were shut down and everyone connected has headed for the hills? Can a scam be this overt? Will we ever solve the mystery?
PS: I posted this before I read Phil's comments down the page who provides some of the answers. It seems, if I understood it correctly — if you have a "device change", (buy a new computer) you get a new download of SD, which is only good for a year. Then it'll be voided. In my case, I had to get a new hard drive for my existing Mac, and was provided a new download. Then, kaput. Terminated. Without an explanation, which would have been nice. Like Phil, I don't think it's a scam, but a major communication problem.

Gentlemen,

I want a refund. Your website stated I have " 60 day to return for a refund. No questions asked". I think this a scam. My registration number didn't work to activate the program and you shunt me off to never - never support. Then you offer to let me buy advanced software that probably works, somewhat. I don't appreciate snagware in a program I paid for. Your site is full of it. I'm sure you're aware of all this and I'm waisting my time giving you feedbck. I suppose this is amusing. Have at a good laugh on me, then. Refund my money. My bank is already aware of this issue. They will get a copy of this as well.

Neal Jackson