Absolutely no problem with SafeCart. Their client AVG has the worst customer service I have encountered all my years of dealing with firms on the internet. Many have used free AVG anti-virus products and never dealt with their customer service, fine. Just never ever buy anything from them and have a problem. On 09/14/2016 we were up-sold their "Ultimate" product which consumed 1.6 kb of memory resulting in poor performance. That same day we called and asked that it be uninstalled and the charge be reversed. No they said, we don't give refunds although they advertise a 30 day satisfaction policy. On 09/27/2016 they finally reversed the $99.99 charge after 5+ email exchanges and 4+ phone calls and numerous representatives the last one starting with we'll refund 50% of the charge. This overseas company's customer service does not merit the millions they make from U.S. consumers each year. Find another anti-virus program we surely did, I wouldn't even use their products if they were all "free". Free just means an opportunity to up-sell you with something you may not need and may not be able to use.
I noticed a repeated charge (3 times on the same day) to some Co. named "Safe Cart". But it was going through my Pay Pal account without my authorization. I called Pay Pal. The female answering the phone told me "oh you know how sometimes you hit a little button at the bottom of the page by accident, that's probably what happened" ! NO MAMMMN...THAT'S WHY I USE PAY PAL, TO PREVENT THESE VERY THINGS. BUT NOW THEY ARE THE ONES STEALING FROM US.. LOOKING BACK THEY'VE WITH DREW SEVERAL MONTHS AT $9.97, AND WE JUST DIDN'T CATCH IT. AWAY WITH PAY PAL NOW ! THEY ASSURED ME THEY HAD CANCELLED MY MEMBERSHIP....membership in WHAT ? I received NOTHING in exchange for my $9.97 each month, nor was I sent any information on how to use anything they wold as "SAFE CART" !!! HIGHLY ILLEGAL...........SHAMEFUL THIEVES !
After reading all the reviews I was really starting to get nervous about getting a refund. I hope this helps someone else...I called 855-220-7908, stayed on hold about 5 minutes then when someone came on the line I could actually understand them!!!! I told them I was requesting a refund and to cancel all future subscriptions. They ask me why, told them I no longer needed their help and that was it. Refund hit my checking account 3 business days later. BUT I will still keep an open eye on my account for any future billings from them
Contacted me via a pop-up full screen message (claiming to represent MSN) which I could not delete saying I had big trouble with hacking, malware, etc. and threatening to "close my MSN account". I foolishly signed on (5/24/16) at a cost of $400 (debited from my bank). After 1 day of investigation I decided to cancel and ask for a refund (well within the 14 day grace period they advertise). To this date (6/24/16) I have received no refund despite repeated assurances by KE IT that the refund had been sent. Stay away from KE IT SafeCart!
Got a pop up screen that told me something was wrong with my computer. Clicked on the ad and was taken to SafeCart. Paid money to have computer fixed. 3 months later Safecart calls and says my computer needs attention and in order to fix it I needed to pay more money. When asked why the money paid last time didn't help and catch the problem I was told "...that wasn't covered..." Three months later I get another call telling my that "my computer has been hacked this time....I need to take action".... Yet again when asked why the money paid twice before didn't help me was told "it doesn't cover this type of thing " What do you three 2.5 months later another call. These people were able to pull up account information from the computer and actually see usernames and passwords for various accounts.
No happy and would suggest to stay away. Seems like a scam.
This Company is only a front for Several Companies under different names. I ordered a driver update online. They passed me off to 2 other companies. I started @ $29.90 and ended @ $249.90. I traced all these front companies to Quebec Canada. Canadian Zip Code H4M 2Z2 I guess I should be pissed but you live and learn. They operate like off-shore accounts but in Canada!! TRUE HEADQUARTERS: System Corporation, 7975 Place Robert-Joncas, Saint-Laurent, QC Canada Telephone: 1-514-339-1067
A red screen pop up re Malware happened on 13 Dec 2015. I purchased the products then ,48.41 d+290.87to delete the malware and install a new firewall to prevent another similar case
However, on the 24/01/2016 a blue pop up occurred re Malware and I could not reach your firm and required another company to do a new firewall and to maintain my computer.costing 365.50. I am very disappointed in your Safecart maintenance plan....
Purchased Totalcare 30th Nowember (yesterday). Download very quick as was the first scan (3091 problem area's). cleaned as per instructions, all ok(ish). Had a funny feeling this AM. looked for reviews on line. Amazed at the problems etc. decided this was not for me, contacted SafeCart at 1310hrs today, asked for a refund, no problem. At 1315hrs refund completed.
So much for paying for licence and having help to clear errors I got a guy who sounded Indian and all he was interested in was charging me a further £175 I found it difficult to understand the talk about the computer but he made sure I heard how much money he wanted as he printed it for me.
The whole thing made me very angry as I was initially told it would take just 5 minutes to clear computer but some 40 minutes later I was still being urged to spend lots more money
Liars I $#*!ing hate them for ruining my computer and stealing my money. $#*!ing money hungry cows. Go $#*! yourselves Safecart. People do not buy fome Safecart they are a fake company. THEY ARE THE BIGGEST SCAMMERS AND LIARS. Their staff are not friendly when you speak with them. They put up false advertisement with their products, beware do not not buy from them. I REGRET PURCHASING FROM THEM AND WISHED I COULD HAVE DONE SOME RESEARCH FIRST BEFORE I BUY FROM THESE BUNCH OF ROBBERS!
MONEY HUNGRY AND BIGGEST SCAMMERS!!!!!!!!!!!!! THEY DON'T EVEN DESERVE A ONE STAR. TERRIBLE AWFUL SERVICE. SO DISGUSTED!
These guys are nothing but LIARS and ROBBERS. First they make you believe that you have some sort of virus on your computer so they can make you buy their sh*t which is all lies they would work on your computer but instead of fixing anything they stuff it up. They told me i could buy $275 for antivirus for my computer for 6 years and it was bullsh*t. They stole my money they damaged my computer and they are such liars. Please people do not buy from these guys. Its all a SCAM. They're from India they told me they were from USA i rang to ask for my refund and they said they are located in India. They are such fcking LIARS. DO NOT BUY FROM THEM THEY WILL ONLY STEAL YOUR MONEY PEOPLE! They're hungry pigs stealing from people. THESE A**HOLES ARE FAKE WITH THEIR PRODUCTS! They make up $#*!ing excuses when you ring them for a refund and they are not very polite. Their customer service is worse they are VERY RUDE dealing with customers $#*!ing UNPROFESSIONAL! LIARS.
Every time I call them (which is every two days!) the say they'll fix my computer, but NOW I'm finding my photos, some documents and different things I had ARE GONE!!! They are no where to be found!
The reps are in India and take hold of your computer VERTUALLY! They take 24 hours to get anything done, so it's annoying!!!
The day before yesterday when I turned my computer on there was two programs running and my keyboard was messed up so I could not send an email to the one that wanted to fix it for $9.95, so I called them (this was Reg Pro Cure) and ended up costing me over $1000.00 to get it fixed. It turned out that this was a company in New Delhi India called Cyber PC Experts. The only thing expert about this company was getting money out of me. I called my C/C and they are getting my money back.
Yesterday when I turned my computer on more trouble, so I looked up Comodo Anti Virus and ended up with Safe Cart. They fixed my computer for $250.00 for lifetime service and $50.00 for the second computer. This morning when I turned my computer on PC Cleaner Plus came up so I called Safe Cart and they fixed it in just a few minutes. Very good people to deal with I would recommend to anyone that gets there computer messed up by those scoundrels that have nothing to do but spend there time wasting someone elses time and money. Why can`t some smart computer guru figure how to trace these rascals and put them away in some rat hole of a jail like Alkatrash.
Tip for consumers: Very good people to deal with.Ask George about SafeCart
They got me for $200. They have a clever phishing scam going on now. They send you these pop-up screen messages stating "suspicious activity was detected on your computer." These messages even seem to be coming from Apple or Microsoft. Out of desperation you call and they convince you to let them remotely access your computer to erase the viruses they've detected and to install antivirus software. Of course this is all done for a fee. They require your credit card information right at that time. It didn't seem like a scam until a few days later when my husband called to get some technical support and it was a complete joke! Neither Apple nor Microsoft has anything to do with these con artists. I reported this incident to the FBI's internet crime division.
Safecart is a $#*!ing joke, pathetic scam company that does nothing but slow down and $#*! up your computer. I have a masters in computer science so its safe to say this site is pure trash and does NO BENIFIT FOR YOU COMPUTER IN ANY WAY!! There are free programs that work a million times better.
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