KickstarterReviews 208

Another BAD experience, but with good end. Kickstarter stopped comunication after clearly saw that procejt is scam. Honkong creator stopped comunicating, closed websites etc. Kickstarter does nothing, even marked project as sucsess. They see only money, not customers. Not even one project more. My lucky was that my bank has 120 day policy FROM date od delivery not from paying :) So they refund me and Kickstarter blocked my account - only good peoples are here, lol :D

Kickstarter doesn't react to messages about the scam project "Conga AI Mown Roboter". They hide behind their terms and conditions. They should be held accountable for all the scams. No excuses.

Every time more and more projects are fully backed but the creators just run away with all the money not fullfilling the project. I don't recommend to risk money in kickstarter, just wait to the product to become real and buy it once is is the market. I'm not going to waste moey in Kickstarter never again.

I supported urban toy lab and they lied stating they didn't use toxic materials yet said shipments were made because it was too toxic🤦‍ They stopped giving updates, ignored hundreds of comments on their page requesting updates and Kickstarter does absolutely nothing for people supporting these sellers. Kickstarter has made it so easy for any scam to come along, take your money and run. Kickstarter needs to be shut down or they need to do things differently where both parties are protected.

Most of the projects are from China, a large part does not communicate after the selection of finance and basic information. I'm guessing that a combination of AI and forethought can generate projects and documentation that look like they work. Kickstarter only selects the frills and does not decide if the projects work. A platform like this is dead.

Of 45 projects i backed over 50% never arrived.

Over 20% was crappy product. For the remaining 30% it doesnt make sense. Use it and lose it (your money)

I backed the Kickstarter AirCard campaign in July 2023; they gave me a promised ship date of late August. When I contacted Rolling Square on August 25,2023 for an expected ship date, David at Rolling Square Customer service replied, "we are actively working towards providing a more specific shipping date." That was a red flag for me so I canceled the transaction and David acknowledged in writing my cancellation and said he would get a refund issued in "a few days."

I waited. No refund. So I disputed the Mastercard charge with my bank to get my money refunded.

On September 8th, David wrote, "due to the dispute that was opened for your pledge, we are unable to process a refund directly at this time. However, we have taken the necessary steps by contacting Kickstarter to request a full refund of your pledge amount on your behalf."

Not only didn't Rolling Square or Kickstarter refund the money they agreed to in writing back in August, they only replied to the credit card dispute I initiated by stating that it was an authorized charged. Of course, Kickstarter said nothing to about the fact that I canceled the sale on August 25th when they couldn't give me a ship date or that they promised me a refund in just a few days. Way to honor your word and stonewall your customer service.

After my bank received a response from Kickstarter they allowed me to send them all the emails I had from David at Rolling Square who acknowledged in writing that I canceled the sale on August 25th also promising me a full refund.

It took months to get a refund for an order that Kickstarter acknowledged I cancelled before shipment. And my refund only happened because I charged the order to my credit card and I proved to my bank the facts of my dispute. What a hassle!

Obviously I won't trust Kickstarter or Rolling Square to honor their commitments so I will never do business with either again.

Never had any backed product show up. Company does nothing to support the customers. Avoid and wait for general sale.

Kickstarter has no complaints department. They state upfront that you are backing a project; if the project is "successfully funded" your pledge is non-refundable. If the developer then disappears with your money, it's nobody's fault but your own for believing them, and Kickstarter approves of this. I lost $229 to a fraudulent campaign. I disputed the charge with my credit card company, they investigated and came to the conclusion that Kickstarter is ok with your lost money and it's your own fault for giving your money to the fraudulent campaign. Why is Kickstarted OK with this? Because they got a 5% cut on all the money that the fraudulent campaign stole.

That device is useless, complicated to use and has no creative criteria. There are better, more practical devices.

Kickstarter takes zero responsibility for their customers being ripped off. I wrote five times to get help. I bought 2 units for our Navy Veterans with PTSD Suicide Prevention boat restoration project Facebook.com/NavyDayzTim

Kickstarter will allow liars and thieves to post phoney products, they absolutely do not care if you ever get your products, they only care about their commissions.
This is an absolute scam of a site

Had multiple backing now of projects that just go MIA and stop updating or responding to backers. Once you realise they have your money and you won't be getting the product there is no area to report the scam to Kickstarter. Pf what I'm seeing from others here is if they have made contact that Kickstarter don't care anyway. I've stopped using them and definitely recommend to everyone else to do the same.

This place is the biggest ripoff out here we paid 6,000.00 dollars for a video and that is all we got. They told us it was a great ideas which I'm sure they tell everybody to get their money. We are very disappointed and out of a lot of money they sell people dreams to get their money it's sad how so many companies can take peoples money and keep on taking peoples money with our a refund and left with nothing but a video what can we do with a video nothing and they know that. Don't loose your money by trusting in this company to help get your product out it's not going happen. I really believe they are prejudice and took advantage of 2 BLACK women trying to be successful with a idea they said was great and we believe in it but watch a white person with money will steal our idea like so many others have with different companies. We thought we really had a chance with this company but sad to say we are out of a lot of money 6,000.00 to be exact. Don't trust these people if someone could help us we would appreciate it we only trying to have a great idea on the market.

This was my first time getting burned by Kickstarter who vetted a scammer who took our money, provided convincing project updates, and then disappeared. There won't be a second time for me. Any project can take your money and run and kickstarter will take their cut and do absolutely nothing about it.

I have used Kickstarter on several occasions and have overall been generally satisfied. On the most recent campaign that I supported, it has become clear that the order will not be fulfilled by the creator (i.e., 6+ months since estimated delivery and over 5 months since the last time anyone has heard from the creator. I understand there is risk involved in any crowdfunding campaign, but Kickstarter has taken zero actionable steps to look out for the 2000+ supporters. I will not be using the platform every again.
https://www.kickstarter.com/projects/crosshub/all-in-one-thunderbolt-4-power-docking-station/comments

You must try it once as it is a very good restaurant. Service is excellent and atmosphere as well. Staff was very polite and humble.

F*ck you!
I have been scammed with project Dride 4k, 1.1 milion earned from about 3800 backers.
No control over the project from Kickstarted, every request closed without any reply.
They are a criminal association!