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Here’s what consumers have asked with answers from Kickstarter staff and previous consumers.
Kickstarter takes NO responsibility when a participant doesn't deliver on their promise. I think this happens all of the time. Kickstarter's response is "read our rules - we are not responsible." They do NOTHING. They don't get involved even to the extent of urging the participant to follow through, publishing the names of bad participants etc. I think if Kickstarter took a more active role in pursuing the participants who just "take the money and run" or at least actively publicizing the names of those participants, people might be less likely to renege on their promises. Instead, there are no consequences whatsoever to the participants who just do not deliver. The guy I foolishly gave money to, Scott Crider, was just putting together a book of photographs that the "investors" sent him. What could be easier? He wasn't inventing anything or manufacturing anything etc. He just spent the money and delivered nothing. Kickstarter's response to all of the complaints was "read our rules; we are not responsible." Never again.
Avoid them like the plague. In theory, kickstarter and indiegogo seem like a great idea but if you think about what is actually transpiring, you're better off creating your own website for your particular project.
Investors beware. I've had one good experience with Kickstarter with Exploding Kittens game, but another fairly poor one. I've learned to research the Creator before pledging my money because there is no buyer protection and you're at the mercy of the competence and integrity of the Creator.
Let me put it like this... two of the projects arrived a year later than promised, so if you don care which birthday your sons receives the game. Go for it! If the game is not as described, does not fuction, or never arrives... you will not get any help from kickstarter. Might as well throw your money out the window. It is worse than gambling.
I don't know about the life planner but the way kickstarter works is you give them your money then wait for them to make the product and send it to you. If they fail (for whatever reason) you don't get your money back. The project I supported raised 2.3 million and a year and half later one of the partners left the country and everyone got screwed. I say save your money and see if the company comes thru. If they do you'll be able to buy whatever it is once they are established. Jus sayin!
